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Active1mo ago

Customer Success Manager, Tier 1 (West)

Eltropy Inc.·📍 Portland, Oregon, United States

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$145K – $175K/yr

Role overview

Job description

Location: Northwest US, Remote (WA, OR) Compensation: $145,000 - $175,000 (Total Cash Compensation) The salary range above reflects our compensation bands adjusted for regional cost-of-living differences. Actual compensation will be determined based on the candidate's experience level, skills, and the specific location within our service region. Eltropy is seeking a strategic and results-oriented Tier-1 Customer Success Manager (CSM) to manage a portfolio of roughly 20 high-impact financial institution customers, including top-tier credit unions and community banks. In this role, you will partner with key stakeholders to deliver transformative outcomes through our industry-leading AI-powered communications platform while driving retention, growth, and overall satisfaction. Role & Responsibilities Tier-1 Relationship Management Serve as the trusted strategic advisor and single point of co

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Role market pulse

How Customer Success Manager demand looks in United States

67/100 · rising

Live jobs

112

Posted 30d

52

30d movement

+85.7%

Remote share

33%

Salary listed

74.1%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Customer Success

EI

Hiring company

Eltropy Inc.

Technology

View the company profile, current openings and hiring details.

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