WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Data Analyst supports AUNZ reporting by maintaining ETL processes, validating data feeds, managing master data tables, and building foundational Power BI data models. The role works closely with the Head of Data & Analytics to refine requirements and ensure data feeding into reporting solutions is accurate, well-modelled, and fit for purpose. What you'll be doing: KRA 1 ETL & Data Management Support ETL processes for current and future AUNZ data feeds. Identify and resolve data validation concerns across data feeds. Create and manage master data tables. Filter and clean data by reviewing validation reports and performance indicators to locate and correct data process issues. KRA 2 Power BI & Data Modelling Develop and maintain data models (relationships, DAX, Power Query) to support reporting built by the Business Intelligence Developer. Contribute to silver/gold layer modelling in Databricks in line with established patterns. KRA 3 Requirements & Documentation Work with the Business Intelligence Manager to gather, refine, and document data requirements. Maintain
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Role overview
Job description
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
LMS administration work
General
· Regular daily operation and configuration of LMS.
· Knowledge of current technology as it applies to LMS software and systems.
· Adhere to policy and procedures to ensure security and integrity of the LMS.
· Collaborate with the client on training needs and opportunities for the expansion of talent development within the organization.
· Manage common mailbox and daily queries of stakeholders
· Identify and triage cases to relevant cross functional teams. Respond to L0 questions that can be answered with common response
User and Course Management:
· Create login credentials and manage permissions.
· Manages course enrollment including progress tracking.
· Create and manage Learning Objects
· Generate assignment, completion, and any other reports
· Create and manage training audiences
· Troubleshoot common issues related to the LMS
· Ensure the LMS is kept updated with courses and materials and archive outdated content.
Incident Management
· Address access related issues, completion related issues, content related issues, User Interface related issues, troubleshoot and escalate issues that require helpdesk support of the LMS vendor
System Upgrades
- Conduct regular system audits and perform software upgrades to maintain functionality and performance
- Support and manage migration of content and data from legacy systems
- Build, configure, test oracle functionalities and work with HRIS team to move it to production
Training and Documentation
- Develop SOPs, user guides, manuals, and conduct training sessions
Testing
· Testing regular courses / LOs against the pre-defined checklist for functionalities, completion recording, reporting records and scores to user profile. Test case documentation
Experience
· 3-4 years
Qualification
· Bachelor’s degree in any field
· Minimum of 3 years’ experience as an LMS administrator or in similar position
Skill Set Required
· Excellent knowledge of LMS and LMS technologies, especially Successfactors
· Minimum of 3 years’ experience as an LMS administrator or in similar position
· Technical skills including troubleshooting, and understanding of directory, file structures, and systems
· Ability to troubleshoot and resolve technical issues
· Ability to work independently
· Ability to communicate clearly with the client and manage client and stakeholder expectations and requirements
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertifications
Certified Data Management Professional - RiversandRiversand, Databricks Certified Associate Developer for Apache Spark 3.0 - Databricks AcademyDatabricks Academy, Databricks Certified Associate Developer for Apache Spark - Databricks AcademyDatabricks Academy, IBM Certified Solution Developer - WebSphere IIS DataStage Enterprise Edition v7.5 - IBMIBM, Oracle Database 12c Administrator Certified Associate - OracleOracleRequired Skills
Accounts Payable Process, Accounts Payable Process, Accounts Receivable (AR), Aerospace Manufacturing, Agile Methodology, Automotive Manufacturing, Banking Capital Markets, Claims Management, Client Relations, Collaboration Tools, Commercial Excellence, Consumer Electronics, Consumer Packaged Goods (CPG), Design Thinking, Digital Business Strategy, Electronic Hardware, Entertainment Journalism, Executive Presence, Healthcare Payors, Inclusion, Industrial Manufacturing Processes, Insurance, Intelligent Automation (IA), Internet Businesses, Life Science {+ 10 more}Language
EnglishLanguage Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Data EngineeringRemote Type -
OfficeWork Shift -
Variable (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Role market pulse
How Data Analyst demand looks in India
Live jobs
31
Posted 30d
19
30d movement
+58.3%
Remote share
3.2%
Salary listed
3.2%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
· Bachelor’s degree in any field
Hiring company
Genpact
Discover how Genpact, the Agentic Operations company, combines applied AI and context-rich process intelligence to drive transformation and growth.
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