We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager of Business Analytics leads the department by providing strategic leadership and oversight for data-driven decision-making and program effectiveness. In addition, the Senior Manager develops and implements comprehensive data collection and analysis strategies. They will lead the measurement and evaluation of programs, oversees the creation of impactful reports and visualizations, provides strategic recommendations based on data insights, fosters collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team. The Senior manager of Business Analytics manages and optimizes analytics processes, leveraging data for strategic planning, and guiding teams in delivering actionable insights to drive business outcomes. What you will do: Leads a team of analysts to develop data-driven insights to provide accurate reports to executive-level management,stakeholders, and team members to ensure continuous growth and development of the business. Collaborates with cross-functional teams to identify opportunities for improvement initiatives driven towards the organization'sgoals and critical deliverables. Creates and maintains dashboards and reports that provide insights into key performance indicators that support the organization's continuous impr
Salary not disclosed
Check market pay for comparable Data Analyst roles before applying.
Role overview
Job description
Data Analyst V itD is seeking a Data Analyst V to analyze customer experience and customer support data for Reality Labs, uncover actionable insights, and improve customer satisfaction across the end-to-end customer journey. The ideal candidate will bring 8+ years of experience in data analytics or data science, strong SQL and Python or R programming skills, and expertise in statistical modeling, predictive analytics, and Generative AI to translate complex customer data into insights that drive business improvements and customer-centric decisions. Location : Remote – US (Candidates must be able to work Central or Pacific Time hours) Duration : 12 months, with potential for extension or conversion Schedule : 40 hours per week, Monday–Friday; no overtime. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 cand
…What they are looking for
Skills & requirements
Qualification
The ideal candidate will bring 8+ years of experience in data analytics or data science, strong SQL and Python or R programming skills, and expertise in statistical modeling, predictive analytics, and Generative AI to translate complex customer data into insights that drive business improvements and customer-centric decisions; Required Qualifications and Skills Bachelor's degree in Analytics, Statistics, Mathematics, Computer Science, Data Science, Engineering, or a related field; 8+ years of experience in data analytics, data science, or a related field; 2+ years of experience in customer experience, customer support, customer insights analytics, or marketing analytics
Department · Data Transformation & BI

Hiring company
itD Tech
We pride ourselves on being one of the most dynamic industry partners and are immensely proud of our unique women and minority-led giving back initiatives. Call us today!
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
$55.9K – $85K/yr
🔔 Get job alerts
New Data Analyst V (6347) jobs in Phoenix, straight to your inbox.
No spam · Unsubscribe anytime