Desktop Executive - Support

Role Overview The Sr. Executive / Assistant Manager – IT Procurement will be responsible for managing end-to-end procurement activities for IT Hardware, Software Applications, IT Infrastructure, and related technology products/services. The role will involve sourcing, vendor identification, RFQ/RFP management, commercial evaluation, negotiations, purchase order processing, contract coordination, and vendor performance management. The position will work closely with IT, Information Security, Finance, Legal, Business, and other internal stakeholders to ensure timely procurement of technology solutions at competitive commercial terms while maintaining compliance with procurement policies, approval workflows, contractual requirements, and audit standards. Key Responsibilities 1. IT Hardware Procurement  Manage end-to-end procurement of IT hardware and peripherals such as laptops, desktops, servers, storage, networking equipment, printers, monitors, accessories, and other IT devices.  Understand technical requirements and specifications received from IT/Business teams and translate them into appropriate procurement requirements.  Identify, evaluate, onboard and manage suitable OEMs, distributors, system integrators and authorized channel partners.  Float RFQs/RFPs, obtain competitive quotations, prepare comparative statements and conduct commercial evaluations.  Negotiate pricing, payment terms, warranty, AMC, delivery timelines, replacement terms and other commercial conditions.  Benchmark market prices and identify cost optimization opportunities.  Coordinate with IT and vendors for product availability, delivery, installation, commissioning and warranty support.  Track hardware procurement spend and maintain relevant procurement records. 2. Software & Application Procurement  Manage procurement and renewal of SaaS, software licenses, enterprise applications, cloud-based applications, productivity tools, security software, and other IT solutions.  Coordi

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a hands-on, working manager role — you will be personally executing technical work (scripting, automation builds, escalated ticket resolution) and leading a team, not just overseeing one. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows (e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting). This role reports directly to the Director of End User Systems , with close, cooperative partnership with US-based Desktop Support managers. You Will IT Automation & Architecture Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement Evaluate and build AI-augmented automation where it reduces toil — e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting Mentor team on automation best practices and review technical designs before deployment Team Leadership & Execution Manage India-based Service Desk team with daily coordination with US

Opportunity Overview: We are seeking a Sr Business Intelligence Engineer to join our Intelligence team. In this role, you will drive the development and optimization of our analytical infrastructure, enabling efficient, scalable, and consistent reporting and analytics across the organization. You will play a critical role in shaping the foundation of our BI ecosystem—working at the intersection of engineering, data modeling, and stakeholder enablement. This is an ideal opportunity for an experienced BI engineer who can execute cross-functional projects, design performant data models, and contribute to the execution of a unified data strategy across platforms. You will also provide guidance and mentorship to junior team members and contribute to the evolution of Cohere’s modern data stack and governance practices. What you’ll do: Lead the execution and refinement of our business intelligence and analytics architecture, ensuring consistency, performance, and scalability across dashboards and self-service tools. Design and implement robust semantic and dimensional data models supporting operational, clinical, and strategic analytics use cases. Collaborate closely with data platform, analytics, and product teams to define shared data definitions, build source-of-truth datasets, and align transformations with stakeholder needs. Improve data pipeline efficiency and maintainability by establishing and enforcing best practices in dbt modeling, testing, and documentation. Support release management, quality testing, version control, and promotion of analytics assets across environments. Enable data providers and analysts to deliver high-impact dashboards and KPI frameworks using Tableau, with an emphasis on performance, usability, and governance. Serve as the primary Tableau Cloud SME for the organization, including user management, security, performance tuning, and environment configuration. Lead integration of Tableau dashboards into front-end web applications using the Ta

Responsibilities Collaborate - Upholding CXD process, collaborating with product management and engineering to define and implement innovative solutions. Craft - Creating wireframes, storyboards, user flows, and process flows to effectively communicate interaction, design ideas and building application UI toolkits. Construct - Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks. Concentrate - Demonstrating attention to detail and problem-solving skills along with paying careful attention to staying on-brand. Convince - Presenting and articulating designs and key milestone deliverables to peers and executive level stakeholders. Minimum Qualifications A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Proficiency in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, tools, techniques, and technologies and their role in a commercial environment. 4-7 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

AI Software Engineer, Agent Harness Location: Bengaluru, Karnataka (or throughout India remote-friendly with travel) About EnCharge AI EnCharge AI is building the next generation AI platform. Our novel in-memory-computing architecture delivers a 10x step-function improvement in compute energy efficiency and performance for AI inference workloads. As the demands of artificial intelligence move beyond today's models, we believe fundamental underlying infrastructure must evolve. We are an experienced team of AI researchers, silicon & systems engineers, and architects backed by leading investors, poised to become the essential platform for the next wave of AI innovation. The Opportunity We serve open-weight models and our own bespoke checkpoints on EnCharge hardware. The models change often, and the harness around them needs to keep up. You own this layer that runs agents against files, tools, documents with permissions, memory, unattended execution, and real outputs. It will be assembled from a combination of open-source and bespoke code. Key Responsibilities Own the harness architecture end to end — agent loop, safe execution, context management, knowledge base, memory, permissions, orchestration, outputs, interfaces, observability — one component per layer, with clear interfaces so layers can be swapped. Build the pieces with no open-source equivalent e.g. session semantics, enforced permissions, memory in a human-editable file, orchestrator, and outputs. Keep pace with the models: adapters, prompt formats, tool-call schemas, stop conditions, benchmarking and evaluation. Make tool use reliable across models of uneven tool-calling quality — validation, repair, retries, fallbacks. Develop agents, tools, and MCP servers for internal and customer use cases, and review them for security before they ship. Build the evaluation harness: task suites, regression runs on every model or harness change, cost and latency per task alongside quality. Define the interfaces: