Director, Field Engineering

Req ID : FEQ427R279 Location : Tokyo, Japan At Databricks, our core values are at the heart of everything we do; a culture of proactiveness and customer‑centricity guides us to build a unified platform that makes data and AI accessible to everyone. In Japan Public Sector , we help central ministries, agencies, local governments, and public institutions use data and AI to deliver better, more trusted services to citizens. You will be the senior technical leader for a set of strategic public sector accounts in Japan, using your executive‑level technical credibility and government expertise to shape and execute their data and AI strategy. Reporting to: Director, Field Engineering, Japan The impact you will have Own technical strategy for key Japan public sector customers, defining the target architecture and roadmap for their Databricks‑based data and AI platform. Lead solution design for priority government use cases (e.g., citizen 360 and eligibility, program analytics, smart infrastructure, cybersecurity, fraud/waste/abuse). Design for security and compliance , ensuring architectures meet public sector expectations on data residency, access control, governance, and auditability. Turn pilots into platforms , linking Databricks to visible mission outcomes and using those wins to drive expansion across bureaus, departments, and levels of government. Influence the ecosystem , collaborating with SIs, cloud providers, and public sector partners to deliver integrated, production‑grade solutions on Databricks. Mentor others , coaching Solutions Architects and partners on how to work effectively with Japan public sector stakeholders and patterns on the Databricks platform. What we look for 5+ years in data platforms, analytics, or cloud architecture, including significant experience with public sector organizations in Japan . Proven ability to build trust with senior government stakeholders (CIO, CDO, chief architect, bureau/department leaders) and lead high‑stakes technical

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION DESCRIPTION This is not a traditional sales engineering or software development role. As a Forward Deployed Engineer (FDE), you are at the critical intersection of our code, our clients, and their most critical missions. You will be deployed to our most strategic partners, embedding within their environments to solve high-stakes problems that have no textbook answers. You own the "last mile" of our product's impact , ensuring our technology fundamentally transforms how our users confront challenges such as financial crime, supply chain disruption, and threats to national security. You are equal parts engineer, strategist, and operator. One day you might be architecting a data pipeline within a client's cloud environment ; the next, you'll be writing production Python to integrate our API into a proprietary analytics platform ; and by the end of the week, you could be briefing a C-level executive, intelligence analyst, or mission director on the outcomes your work has enabled. You thrive on ambiguity, operate with extreme ownership, and are relentless in your pursuit of delivering real-world value. You will act as a vital conduit between the front lines and o

Req: CSQ427R98 Location: Tokyo, Japan The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Support and Product Teams on campaigns, programs, and content. You will report to the Director, Professional Services. The impact you will have: Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission Collaborate with the sales counterpart and engage early in the sales process to seek to understand our customers' needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions Identify opportunities for new services by understanding and addressing potential new use cases and the ability to articulate the business value in the upsell, or extension of services Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations What we look for: Strong fundamental knowledge around end-to-

Req: CSQ327R249 Location: Tokyo, Japan At Databricks, we are on a mission to empower our customers to solve the world's toughest data and AI problems by utilizing the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect, you will partner with Sales, Solutions Architecture, and Field Engineering to accelerate the adoption, growth, and strategic impact of Databricks with our most complex customers. You will serve as a senior technical advisor, helping customers design, implement, scale, and optimize complex data and AI solutions across business units, geographies, and product areas. This is a highly technical and strategic customer-facing role. You will define technical execution strategies for high-value accounts, drive architectural alignment across complex use cases, and orchestrate Databricks, customer, and partner teams to deliver measurable outcomes. You will build trusted relationships with senior technical and executive stakeholders while contributing expertise, frameworks, and best practices that scale beyond individual customer engagements. The Impact You Will Have Define technical execution strategy across high-value, complex customer accounts spanning multiple use cases, business units, geographies, or product areas Serve as a senior technical advisor to customer architects, technical leaders, and Director/VP-level stakeholders Design and influence secure, governed, scalable architectures while balancing performance, cost, reliability, and long-term platform strategy Orchestrate Databricks, customer, and implementation partner teams to align technical execution and accelerate strategic outcomes Anticipate platform maturity and scaling needs and establish technical standards for security, governance, developer experience, and operational excellence Drive adoption, consumption, and measurable business outcomes through technical strategy and execution Lead complex technical escalations spanning multiple systems, teams, or workloads Bui

SLSQ227R830 We are looking for a highly strategic and execution-oriented Director, Lakebase Sales Specialist, to lead a team of specialists responsible for growing the Databricks Lakebase business in Japan. Databricks Lakebase extends the Databricks Data Intelligence Platform into operational workloads, enabling customers to build and run real-time, transactional, and AI-powered applications directly on governed enterprise data. This role sits at the center of a major shift in enterprise architecture as organizations move away from fragmented stacks toward a unified data and application platform. In this role, you will manage a team of specialists partnering directly with Account Executives, Solution Architects, and regional Sales Leadership to help customers modernize legacy databases, simplify application architectures, and operationalize AI in production systems. This role requires strong sales leadership, deep domain expertise, and the ability to execute a specialized sales motion across a regional field organization. This is a highly visible role that collaborates closely with Global Sales Leadership, Product, and Engineering to help scale how Databricks engages developer and platform engineering buying centers. The Impact You Will Have: Drive Revenue Growth Own, manage, and exceed quarterly and annual consumption and booking targets for Lakebase within the region. Build and maintain a healthy pipeline across application modernization, database consolidation, and operational workload opportunities. Support the team in replacing or consolidating legacy operational databases onto the Databricks platform. Execute and scale repeatable sales plays that drive land-and-expand adoption. Lead and Develop the Specialist Team Recruit, hire, and manage a high-performing team of Lakebase Sales Specialists. Provide direct, hands-on coaching on complex deal strategy, technical qualification, and executive engagement. Foster a culture of accountability, execution, and cu

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Our Customer Success Strategy & Operations team uses valuable data and market research to help our customers succeed and drive value. Our teams collaborate to identify solutions using competitor and industry trend analysis, providing valuable insights for strategic decision-making. We're responsible for facilitating smooth transitions during organizational change efforts that promote employee adoption. You'll be an integral part of solving challenges faced by our frontline teams to help make Zscaler more efficient and effective in meeting our customers' needs. We're looking for an experienced Manager of Product Support to join our team. This role would report into to the Director of Customer Services in Japan in a hybrid setting. Establish operational goals and work plans and delegates assignments to your team Promote behavior, motivate, and above all, support the existing Product Support team – coach them, contribute t