Email Campaign Specialist at Retail Insights

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast Marketing Services pairs restaurants with a dedicated Marketing Specialist to build strategy, execute weekly multi‑channel campaigns (Email, SMS, Social, Offers/Promos, Loyalty, Gift Cards, SEO/Presence), and analyze results—ultimately helping restaurants improve their marketing operations, save time, and grow first‑party demand. As a Manager, Managed Marketing, you will lead and coach a team of Marketing Specialists for full‑service marketing delivery). You’ll be accountable for day‑to‑day service execution, consistent quality, and outcomes for restaurants—owning capacity planning, SLAs, coaching, and operational excellence. This role is ideal for a people leader with a marketing background (agency or in‑house) who thrives at building repeatable delivery systems, raising the bar on craft, and partnering cross‑functionally to scale. You are a systems‑minded operator who can translate strategy into clear playbooks and measurable results. You’ll remove friction for Specialists and customers, strengthen our service model, and collaborate closely with Product, Product Strategy, Sales, Customer Success, Legal, and Finance. A day in the Life* (Responsibilities): Lead and develop a high‑performing Specialist team: hire/onboard, set goals, run weekly 1:1s, conduct QA reviews of campaign calendars and copy, and create career development paths; establish coaching rhythms and calibration across the team. Own service delivery excellence: manage book‑of‑business assignments and capacity, track service progress and deadlines, and maintain response and delivery SLAs Execute against existing playbooks/templates and flag gaps: evolve playbooks, scripts, and templates for kickoff, monthly planning, multi‑channel execution (Email/SMS/Social/Offers/Ads), and monthly reporting; dri

We’re looking for an Account Intelligence & Outbound Specialist to help us create meaningful outbound engagement and pipeline opportunities across priority global strategic accounts. You’ll use Talkwalker insights, market signals, account research and hands-on outbound to build commercially relevant, account specific-outbound that creates movement in the accounts that matter most by identifying the right people, moments and messages to activate complex enterprise accounts working alongside two Global Strategic Account Managers. You will be reporting to the Director, Outbound Strategy. Please note that the role may include 10% of travel to events; other Hootsuite offices, etc. WHAT YOU’LL DO: Conduct deep research across priority global strategic accounts to understand their business context, market environment, brand activity, audience sentiment, competitive landscape and relevant commercial signals. Leverage Talkwalker insights, social listening, news, campaign activity, reputation signals and account history to identify timely and relevant reasons to engage prospective customers. Identify and map complex buying groups, decision-makers, influencers and stakeholders across global strategic accounts, including marketing, communications, social media, insights, customer care, digital, analytics, procurement, legal, security, Data Privacy, regional teams and executive leadership. Design and execute insight-led, account-specific outbound strategies across email, phone, LinkedIn and other relevant channels, using commercial relevance rather than generic product messaging. Develop high-value account intelligence assets including signal summaries, one-page account memos, Talkwalker insight snapshots, competitor views, pre-mortems, executive questions and buying-group maps to support strategic account activation. Act as a strategic partner to Global Strategic & Principal Account Executives by jointly prioritizing accounts, align on account strategy, and deter

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about people? If so, you might be our next Email Campaign Associate. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media ( https://www.united-media.com/ ) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As our Email Campaign Associate you get the unique opportunity to take ownership of our content. You’ll be working in-person in your HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never ending growth curve, we provide you with: Opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. Inspiration and guidance - A chance to work closely with our high performing team as well as with the CEO and founder of our company. Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally. Travel opportunity: You would be joining our conferences overseas. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Responsibilities in this job will vary however, they will be mostly centred around: Email marketing: Manage copywriting, graphics, strategy and optimisation for our newsletter, produc

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about marketing? If so, you might be our Email campaign Manager. About us Retail Insights is Northern Europe’s leading retail forum. We are strengthening the retail ecosystem by building a platform for insights, inspiration, and networking, connecting more than 3,000 leaders yearly from more than 15 countries. Retail Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. What we offer you As part of the Marketing team, you have the unique opportunity to be part of building and scaling a company. By providing you with the ownership of our content marketing, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never-ending growth curve, we provide you with: An opportunity to get operational experience in a start-up where both your work and the results are highly tangible and matter to the business A chance to work closely with the CEOs on our marketing execution Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally A competitive salary. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. Your Responsibilities Your responsibilities will vary; however, some of them will be to: Manage email marketing campaigns, segmenting our databases, and maximising revenue opportunities from our CRM and customer database Copywrite and design (with help from our Graphic Designer) emails and email campaigns to drive focus towards ou

Are you looking for a 6-month internship starting January? We have good news for you. If you are an aspiring entrepreneur, looking for an internship in a fast-paced company, this would be your opportunity to be part of our marketing department. You can get a better sense of the conference, in some of our last year’s highlight videos: https://www.youtube.com/watch?v=uLE742ZmejU https://www.youtube.com/watch?v=fnrr5j1oWx4 About us United Media focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. (Insurtech Insights, Presidents Summit, Private Equity Insights, HRtechX, CFO insights, Retail Insights and SetSales). You will be working across all United-media, focusing on an upcoming conference. Day-to-day you may be: You will help plan the email marketing campaign calendar with the overall marketing plan. Send and reply to emails to high-level executives, politicians, celebrities and much more. Work on the entire email marketing process, from initial planning (briefing the copy and creative teams) to email creation in our email service. You will need to be creative in your research of new ideas and themes, as well as collaborate with other teams, to ensure that each month is exciting and relevant for the customer. Data analysis; extracting the correct data for analysis, and ability to interpret and relay the data. What you get out of the internship Opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. Inspiration and guidance - A chance to work closely with our high performing team. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience. Travel opportunity: You would be joining our conferences ab

Are you looking for a 6-month internship starting January? We have good news for you. If you are an aspiring entrepreneur, looking for an internship in a fast-paced company, this would be your opportunity to be part of our marketing department. You can get a better sense of the conference, in some of our last year’s highlight videos: https://www.youtube.com/watch?v=uLE742ZmejU https://www.youtube.com/watch?v=fnrr5j1oWx4 About us United Media focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one. (Insurtech Insights, Presidents Summit, Private Equity Insights, HRtechX, CFO insights, Retail Insights and SetSales). You will be working across all United-media, focusing on an upcoming conference. Day-to-day you may be: You will help plan the email marketing campaign calendar with the overall marketing plan. Send and reply to emails to high-level executives, politicians, celebrities and much more. Work on the entire email marketing process, from initial planning (briefing the copy and creative teams) to email creation in our email service. You will need to be creative in your research of new ideas and themes, as well as collaborate with other teams, to ensure that each month is exciting and relevant for the customer. Data analysis; extracting the correct data for analysis, and ability to interpret and relay the data. What you get out of the internship Opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. Inspiration and guidance - A chance to work closely with our high performing team. Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience. Travel opportunity: You would be joining our conferences ab