Executive - IT Support

Designation: Desktop Specialist. Function: IT. SBU: Technology. Location: Mumbai Payroll: Partner's Payroll Key Responsibilties: Provide Level 1 & 2 desktop support for Windows 11 and macOS devices, including laptops, desktops, and peripherals. Troubleshoot hardware, OS, application, VPN, Wi-Fi, certificate, and access-related issues through remote and onsite support. Manage incidents and service requests in ITSM tools, ensuring timely resolution and adherence to SLAs. Perform device provisioning, imaging, upgrades, refreshes, software installations, and redeployments. Support Microsoft 365, Teams, Outlook, security applications, and other approved enterprise tools. Maintain IT asset inventory, device audits, user account support, and compliance with security policies. Collaborate with Security, Network, and Identity teams while supporting technology rollouts, office moves, and knowledge-sharing initiatives. Key Requirements 2-4 years of experience in Desktop Support, End User Computing (EUC), or IT Operations, supporting Windows 11 and macOS environments. Strong expertise in PC/Mac hardware troubleshooting, break-fix support, device provisioning, and peripheral management. Hands-on experience with ITSM platforms, remote support tools, software deployment, and device lifecycle management. Good understanding of networking fundamentals, including Wi-Fi, VPN, DNS, certificates, and connectivity troubleshooting. Excellent customer service, communication, and stakeholder management skills with a strong focus on SLA adherence. Proven ability to prioritize workloads, resolve issues efficiently, and demonstrate ownership, accountability, and attention to detail. Diploma or Bachelor's degree in IT/Computer Science or related field; Microsoft, Apple macOS, and ITIL certifications are an added advantage. </

It& 39 s a temporary role 6 months from the day of hire. Administrator is responsible for the governance administration and continuous support of Sodexo s DataStation platform ensuring the effective delivery of compliance performance management and HSEQ reporting activities across the business. The role plays a critical part in maintaining system integrity supporting operational excellence and enabling informed decision-making through accurate data management and reporting. Address: Sodexo India on Sites Solutions Pvt Ltd, 5th Floor 509, Topiwala Centre, Off S V Road, Near BMC Market, Goregaon (West), Mumbai - Facility: SBS HSE Australia Qualification: Graduate Experience: 1 - 3 years Source: Sodexo India | Job Code: IJP577363

The Sr. Executive - Supply Operations (Food Platform) performs day-to-day Food Platform Administration activities and ensures accurate timely and compliant execution of defined system transactions supporting the Australian Food Platform. The role performs master data administration purchase order generation system administration documentation and reporting activities within Microsoft Dynamics AX and future ERP systems in line with approved procedures and SLAs. The position executes approved activities and supports the Food Platform team. Any activity outside documented procedures must be escalated to the Assistant Manager and Australian Food Platform for direction. Address: Nesco IT Park Tower 4 11th Floor North Wing Off Western Express Highway Goregaon East Facility: SBS Food Platform Australia Qualification: Graduate Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP570901

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to suppor

The Assistant Manager - Supply Operations (Food Platform) coordinates day-to-day Food Platform Administration activities and ensures accurate timely and compliant execution of defined system transactions supporting the Australian Food Platform. The role executes and coordinates master data administration purchase order generation system administration documentation and reporting within Microsoft Dynamics AX and future Enterprise Resource Planning (ERP) systems. It ensures activities are completed in accordance with approved Standard Operating Procedures (SOPs) work instructions and agreed Service Level Agreements (SLAs). The position supports operational coordination between GBS Administration and the Australian Food Platform. It does not make operational culinary commercial or client decisions. Any activity outside documented procedures must be escalated to the Manager and the Australian Food Platform for direction. Address: Nesco IT Park Tower 4 11th Floor North Wing Off Western Express Highway Goregaon East Facility: SBS Food Platform Australia Qualification: Graduate Experience: 5 - 7 years Source: Sodexo India | Job Code: IJP570898

The Manager - Supply Operations (Food Platform) leads the GBS Food Platform Administration team and ensures accurate timely and compliant execution of defined system transactions supporting the Australian Food Platform. The role oversees master data administration purchase order generation system administration documentation and reporting within Microsoft Dynamics AX and future Enterprise Resource Planning (ERP) systems. It ensures activities are completed in accordance with approved Standard Operating Procedures (SOPs) work instructions and agreed Service Level Agreements (SLAs). The position serves as the operational conduit between GBS Administration and the Australian Food Platform. It does not make operational culinary commercial or client decisions. Any activity outside documented procedures must be escalated to the Australian Food Platform for direction. Address: Nesco IT Park Tower 4 11th Floor North Wing Off Western Express Highway Goregaon East Facility: SBS Food Platform Australia Qualification: Graduate Experience: 8 - 10 years Source: Sodexo India | Job Code: IJP570854