Field Service Engineer

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Field Service Specialist provides installation support, commissioning, maintenance, troubleshooting, and on-site customer support for deployed KARNO Power Modules. This is the first dedicated field service role supporting KARNO and is a foundational position within Hyliion's field service organization, which is being built to support installations across the United States. Early deployments focus on defense and data center applications. The position begins with an intensive training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows. As the service organization scales, this position helps define its processes and standards. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team. Diagnose issues using remote monitoring systems and troubleshooting logs. Troubleshoot controls, instrumentation, and high-voltage electrical system issues. Super

About Us Infinitum has raised the bar for a new generation of motor that is better for the planet and people. The company’s patented air core motors offer superior performance in half the weight and size, at a fraction of the carbon footprint of traditional motors, making them pound for pound the most efficient in the world. Infinitum motors open up sustainable design possibilities for the machines we rely on to be smaller, lighter and quieter, improving our quality of life while also saving energy and reducing waste. Based in Austin, Texas, Infinitum is led by a team of industry experts and pioneers. To learn more, visit goinfinitum.com. Position: RMA/Field Service Technician Location: Austin, TX (on-site/Hybrid) Job Overview: We are seeking a skilled Field Service Technician to join our team and provide exceptional technical support to our customers. In this role, you will be responsible for performing installation, commissioning, troubleshooting, and repair of Infinitum's Integrated Motor & VFD products at customer sites. You will also be responsible for documenting your work, providing technical feedback to internal teams, and developing relationships with customers to ensure their satisfaction. Key Responsibilities: • Install and commission Infinitum's integrated motor and VFD products at customer sites • Conduct on-site troubleshooting and testing of Infinitum's integrated motor and VFD • Conduct on-site repairs to minimize customer downtime • Provide technical feedback to internal teams, including sales, product management, operations, and engineering • Develop strong relationships with customers to ensure their satisfaction • Document all troubleshooting and repair activities • Provide detailed service reports that support department metrics Qualifications and Skills: • 3 - 5 years of experience commissioning and troubleshooting electrical circuits, 3 phase motors, EC motors, and variable frequency drives (VFDs) in a Field Service environment. • 3

Position Summary The Automation Engineer is an intermediate role focused on deployment, optimization, and support of automated systems and software tools, including workcells, liquid handlers, and analytical instruments. This engineer has more independence than an Associate and is expected to have a solid foundation in sustaining engineering (troubleshooting and development). This individual should have a solid understanding of most complex automated liquid handling systems used in the lab, and can drive engineering projects of medium complexity independently and of high complexity with some guidance. They document work completely, follow SOPs, and contribute to Production Engineering documentation and team knowledge. Work is organized across Production Automation Engineering's project portfolio categories—Stabilize, Standardize, and Optimize—and commonly includes liquid-handler capacity expansion, platform upgrades, assay/workflow verification, instrument troubleshooting, and go-live support for production systems. Roles and Responsibilities Complexity & Problem Solving Operate as a semi-autonomous individual contributor within Production Engineering. Deploy liquid handling robotics for capacity expansion. Use SOPs or work instructions when available and assist with drafting documentation for new deployments. Perform defined continuous improvement projects; take ownership of assigned work and report to the project leader and/or manager. Contribute to Stabilize / Standardize / Optimize projects from intake through execution, including providing status updates and supporting schedule and % complete tracking. Handle complex troubleshooting, repairs, and maintenance. Provide 2nd-tier support to the Service Engineering team. Solve non-routine problems with some guidance. Perform assignments following SOPs. Support technical work independently on medium-complexity scope projects and with guidance on high-complexity scope. Assist with performance qualification

ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Project Manager to join the ThermalWorks team, working directly with the Project Management team. Key Responsibilities Include but are not limited to: Oversee the full lifecycle of project delivery, from pre-construction planning to turnover, with a strong focus on schedule discipline, budget adherence, safety, and quality standards. Build strong working relationships with engineering, commissioning, service, and manufacturing teams to maintain cross-functional alignment and solve technical problems. Communicate with senior management, clients, and regulatory agencies. Enforce adherence to company processes, startup requirements, and commissioning readiness. Conduct inspections and audits to ensure optimal performance, safety, and quality standards, ensuring compliance with local codes, standards, and regulations. Prepare and submit project plans and budgets. Maintain cost control and be fully accountable for project financial performance. Ensure alignment between field conditions and design intent, leveraging your understanding of mechanical, electrical, and controls systems. 25% travel across specified US region. Education and Experience Bachelor's in engineering, construction, other technical degree, or equivalent experience. 10+ years of project leadership experience, with 7+ years in mission-critical infrastructure or data center delivery environments. Demonstrated success managing complex projects in a mission-critical environment. Solid working knowledge of HVAC, hydronic systems, electrical distribution, and controls integration. Experience with commissioning oversight, Level 3–5 testing, and integrated system delivery. Proven ability to earn the respect of both technical teams and clients through competence, consistency, and leadership. Strong org

Cost Accounting Manager Location: Austin, Texas Work Arrangement: Hybrid; in office Tuesday through Thursday Reports To: VP of Accounting Direct Report: Senior Plant Accountant, Mexico Travel: At least quarterly travel to the Mexico manufacturing facility, with additional travel as business needs require Position Summary We are seeking a hands-on Cost Accounting Manager to lead cost accounting, inventory accounting, manufacturing financial controls, and inventory working capital initiatives for a rapidly growing manufacturing organization with operations in the United States and Mexico. This role will own the company's product costing framework, including costed bills of materials (CBOMs), standard costs, inventory valuation, manufacturing variances, overhead absorption, routings, labor standards, and related month-end close activities. The Cost Accounting Manager will also play a key role in improving inventory efficiency and reducing Days Inventory Outstanding (DIO). This individual will partner with Supply Chain, Operations, Procurement, Engineering, FP&A, and Finance leadership to improve visibility into inventory drivers, identify excess and slow-moving inventory, and support actions that improve working capital without compromising customer service or manufacturing continuity. The role will directly manage the Senior Plant Accountant supporting our Mexico manufacturing operation and will travel to the plant at least once per quarter. Costed Bills of Materials and Product Costing Own the creation, maintenance, review, and approval process for costed bills of materials (CBOMs). Ensure every manufactured product has a complete and accurate CBOM reflecting current materials, quantities, labor, routings, outside processing, and applicable manufacturing overhead. Partner with Engineering to ensure engineering BOMs and manufacturing BOMs are accurately translated into financial product costs. Establish a formal process for reviewing and updating CBOMs for