Field Service Tech

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Field Service Engineer will supervise the onsite installation of the KARNO™ Power Module at customer sites, and lead the commissioning, maintenance, troubleshooting, and on-site customer support for the successful deployment of the KARNO Power Modules. This position is part of Hyliion's field service organization, which supports KARNO installations across the United States. Current deployments are primarily in defense and data center applications. The position begins with a training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team. Diagnose issues using remote monitoring systems and troubleshooting logs. Troubleshoot controls, instrumentation, and high-voltage electrical system issues. Supervise installation work at customer sites and provide the required technical support. Serve a

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Field Service Specialist provides installation support, commissioning, maintenance, troubleshooting, and on-site customer support for deployed KARNO Power Modules. This is the first dedicated field service role supporting KARNO and is a foundational position within Hyliion's field service organization, which is being built to support installations across the United States. Early deployments focus on defense and data center applications. The position begins with an intensive training period of approximately three to four months in Milford, OH, working alongside the research, development, and engineering teams as KARNO units are built and serviced during final testing, including training on heat engine fundamentals, PLCs, HMIs, and advanced control systems. The position then transitions to field installation, commissioning, and long-term on-site support at customer locations, initially across the West Coast and expanding to other regions as the installed base grows. As the service organization scales, this position helps define its processes and standards. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Provide on-site maintenance, troubleshooting, and break-fix support for deployed KARNO units, with remote support from the engineering team. Diagnose issues using remote monitoring systems and troubleshooting logs. Troubleshoot controls, instrumentation, and high-voltage electrical system issues. Super

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron as a Senior Manager, Logistics Security Program, where you will have the outstanding opportunity to lead a world-class global security initiative! This role is critical in ensuring the flawless implementation of our logistics security strategy, encouraging collaboration with key partners, and advancing our program to new heights. Responsibilities: Direct Micron’s worldwide logistics security initiative for valuable shipments, establishing strategy, governance, standards, controls, and performance expectations throughout the transportation network. Lead and expand a distributed team of logistics security experts while promoting uniform performance across Asia Pacific, the Americas, Europe, and other priority regions. Maintain a risk-based shipment security framework that assesses lane, geography, modality, theft history, business impact, recovery capability, and other key risk factors. Establish and enforce logistics provider security requirements, including cargo tracking, route compliance, geofencing, chain of custody, tamper detection, monitoring, blocking issue, and recovery protocols. Partner multi-functionally with Procurement, Logistics, Global Security, Legal, Risk, Finance, and business collaborators to integrate security requirements into contracts, procedures, governance, and scorecards. Coordinate logistics security vendors and providers, including selection, performance management, service levels, monitoring operations, recovery capabilities, and corrective ac

Natera is seeking a hands-on, highly accountable Senior Manager of Network Operations to be our Austin site lead. This position will lead the day-to-day operations, reliability, and continuous improvement of a global enterprise network supporting critical healthcare and genomic operations. This role is responsible for managing a distributed network operations team, ensuring high availability across LAN, WAN, wireless, firewall, cloud, and on-premise environments. The Senior Manager will partner closely with Infrastructure, Information Security, DevOps, Engineering, and Lab/Business Operations teams to support a secure, scalable, and resilient network environment. The ideal candidate brings strong technical depth, operational discipline, and people leadership experience. This individual will help execute network modernization initiatives, improve observability and incident response, maintain compliance with change management and regulatory controls, and ensure the network team delivers consistent, reliable support to the business. Key Responsibilities Manage the stability, performance, security, and availability of Natera’s global enterprise network, including LAN, WAN, SD-WAN, wireless, firewalls, VPN, cloud, and on-premise environments. Lead a team of network engineers, providing coaching, prioritization, and technical guidance. Execute network operations initiatives aligned with the broader IT infrastructure strategy, including automation, resiliency, lifecycle management, and performance improvements. Serve as an escalation point for high-severity network incidents, coordinating troubleshooting, communication, root cause analysis, and service restoration. Remain hands-on with network design, configuration, troubleshooting, optimization, and implementation activities as needed. Partner with Information Security on firewall policy management, segmentation, remote access, vulnerability remediation, and secure network architecture practices. Support network capacity

Position Summary The Automation Engineer is an intermediate role focused on deployment, optimization, and support of automated systems and software tools, including workcells, liquid handlers, and analytical instruments. This engineer has more independence than an Associate and is expected to have a solid foundation in sustaining engineering (troubleshooting and development). This individual should have a solid understanding of most complex automated liquid handling systems used in the lab, and can drive engineering projects of medium complexity independently and of high complexity with some guidance. They document work completely, follow SOPs, and contribute to Production Engineering documentation and team knowledge. Work is organized across Production Automation Engineering's project portfolio categories—Stabilize, Standardize, and Optimize—and commonly includes liquid-handler capacity expansion, platform upgrades, assay/workflow verification, instrument troubleshooting, and go-live support for production systems. Roles and Responsibilities Complexity & Problem Solving Operate as a semi-autonomous individual contributor within Production Engineering. Deploy liquid handling robotics for capacity expansion. Use SOPs or work instructions when available and assist with drafting documentation for new deployments. Perform defined continuous improvement projects; take ownership of assigned work and report to the project leader and/or manager. Contribute to Stabilize / Standardize / Optimize projects from intake through execution, including providing status updates and supporting schedule and % complete tracking. Handle complex troubleshooting, repairs, and maintenance. Provide 2nd-tier support to the Service Engineering team. Solve non-routine problems with some guidance. Perform assignments following SOPs. Support technical work independently on medium-complexity scope projects and with guidance on high-complexity scope. Assist with performance qualification