Global Delegate Account Manager

About the role Scale's Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. As a Staff Applied AI Engineer, you'll raise the bar for how AI gets built, governed, and evaluated across the team. You'll define standards that other engineers adopt, such as evaluation methodologies for agents and MLOps practices, while acting as the senior technical voice for the most sensitive AI decisions our clients face. What you'll do Define standards for responsible AI, model governance, and production MLOps that get adopted broadly across the Global Public Sector team Build or validate the highest-risk parts of strategic AI systems and use those systems to establish standards other teams can adopt. Architect AI systems designed to prevent systemic failure, and lead the resolution of the most severe incidents tied to model safety or data integrity Build reusable AI capabilities, such as production-ready agent implementations built on proven architectures, fine-tuned models, or evaluation methodologies, that other engineers and clients can build on Advise on which new AI developments are worth adopting, and help set the technical roadmap for the domain Act as the senior technical partner to client leadership on AI strategy Coach Senior Applied AI Engineers, delegate ownership of technical domains, and build systems and practices that enable multiple teams to deliver safer AI Contribute to recruiting and representing Scale's AI work externally What we look for 7+ years of engineering experience, with a multi-year track record owning AI/ML systems in production Experience judging the quality of training data, selecting the right adaptation method for a given model, evaluating fine-tuning results, and balancing serving cost, latency, and quality trade-offs Experience owning an AI-powered product end to end, including direct involvement in the AI's behaviour rather than implementing ML work scoped by another team A tr

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role overview: North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments. As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about? This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates. This i

About the team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G’s International Public Sector team, you will help public institutions in the UK, Middle East (ME) and Latin America (LATAM) translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a Global Account Director (GAD) to lead OpenAI’s public-sector work across the UK, ME and LATAM. You will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, executive presence, local fluency, and the ability to move between strategy, discovery, capture, pr

Are you someone who thrives in a fast-paced environment, where you are given the autonomy and support to handle large amounts of responsibility? Are you looking for the opportunity to accelerate your sales career whilst also being surrounded by an exceptional entrepreneurial team with motivated and extremely driven people? About us Insurtech Insights is a community, connecting industry executives, entrepreneurs and professionals. We are a scale-up on an exciting growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for Insurance and Insurance Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of Insurance, as well as forge long lasting partnerships and client relationships. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. What we offer you You will be a key player in helping to build the greatest global conferences. We will ensure that you are given both the training and tools to succeed in the role and drive you to continue to push yourself in order to maximise your career development. You’ll be based out of our HQ in London where you will have the opportunity to interact with people at all levels across the business. We will offer you the following: A competitive salary and market leading OTE. An opportunity for getting operational experience in a scale-up business where both your work and the results are highly tangible and matters to the businesses. A chance to work closely with our senior leadership team on conference strategies. International travel to our conferences. Unlimited growth potential in our group - we strongly believe in and have a track record of promoting internally. Your Responsibilities Your mission is to own the full

Are you someone who thrives in a fast-paced environment, where you are given the autonomy and support to handle large amounts of responsibility? Are you looking for the opportunity to accelerate your sales career whilst also being surrounded by an exceptional entrepreneurial team with motivated and extremely driven people? About us Insurtech Insights is a community, connecting industry executives, entrepreneurs and professionals. We are a scale-up on an exciting growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for Insurance and Insurance Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of Insurance, as well as forge long lasting partnerships and client relationships. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. What we offer you You will be a key player in helping to build the greatest global conferences. We will ensure that you are given both the training and tools to succeed in the role and drive you to continue to push yourself in order to maximise your career development. You’ll be based out of our HQ in London where you will have the opportunity to interact with people at all levels across the business. We will offer you the following: A competitive salary and market leading OTE. An opportunity for getting operational experience in a scale-up business where both your work and the results are highly tangible and matters to the businesses. A chance to work closely with our senior leadership team on conference strategies. International travel to our conferences. Unlimited growth potential in our group - we strongly believe in and have a track record of promoting internally. Your Responsibilities Your mission is to own the full

Are you someone who thrives in a fast-paced environment, where you are given the autonomy and support to handle large amounts of responsibility? Are you looking for the opportunity to accelerate your sales career whilst also being surrounded by an exceptional entrepreneurial team with motivated and extremely driven people? About us Insurtech Insights is a community, connecting industry executives, entrepreneurs and professionals. We are a scale-up on an exciting growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for Insurance and Insurance Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of Insurance, as well as forge long lasting partnerships and client relationships. Insurtech Insights is part of United Media which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. What we offer you You will be a key player in helping to build the greatest global conferences. We will ensure that you are given both the training and tools to succeed in the role and drive you to continue to push yourself in order to maximise your career development. You’ll be based out of our HQ in London where you will have the opportunity to interact with people at all levels across the business. We will offer you the following: A competitive salary and market leading OTE. An opportunity for getting operational experience in a scale-up business where both your work and the results are highly tangible and matters to the businesses. A chance to work closely with our senior leadership team on conference strategies. International travel to our conferences. Unlimited growth potential in our group - we strongly believe in and have a track record of promoting internally. Your Responsibilities Your mission is to own the full