P
1mo ago
Beesd, Netherlands
SalesforceProcurementCustomer ServiceCRM
P
Salary not disclosed
Check market pay for comparable Head of Customer Engagement Benelux roles before applying.
Role overview
Job description
Let us describe the challenge we offer We are looking for an experienced Head of Customer Engagement to lead and elevate the customer journey across the Benelux region. In this role, you will be responsible for creating a seamless and premium customer experience across all touchpoints, driving customer loyalty, advocacy, and business growth. You will lead the Customer Experience function, translate customer insights into meaningful improvements, and ensure strong alignment between customer needs and business objectives. A key part of the role is owning the customer communication framework and CRM strategy across the customer lifecycle. Working closely with Sales and Marketing teams, you will ensure customers receive the right communication through the right channels at the right time, creating a consistent and engaging experience. What you'll do Own and continuously improve the end-to-en
…About this listing
- Listed from Polestar's careers site via Teamtailor · last confirmed on the source 19 Oct 2026
- Posted 15 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Who you are Bachelor's or Master's degree in Business, Marketing, Customer Experience, or a related field
Department · Customer Experience
Hiring company
Polestar
Technology
Passion and emotion drive us, electricity and innovation drive our cars. We are all in, guiding our industry forward through pure, progressive, performance.
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