Head of Product

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team As a member of the Global Commercial Strategy team, you will help own and drive the global go-to-market strategy and execution for Adyen’s platforms and marketplace customers. These are some of the world’s largest enablers of commerce globally such as Lightspeed, Fresha, and Vinted providing embedded finance solutions for millions of small businesses and independent sellers. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech infrastructure leader and to grow our commercial success within and across our key verticals. This team sits at the intersection of Product and Commercial, allowing you to be the connective tissue between the two. About the Role With the Head of Platforms (to which this role reports to), this role is responsible for Adyen’s long-term strategy, product offering, customer satisfaction, and overall performance for the segment. The person in this role will ensure the health and growth of the business by resolving current friction points, identifying new opportunities, and driving change through stakeholders across the organization. This role will contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing custome

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of Engineering, Adyen Protect We are seeking a visionary and highly technical Head of Engineering to lead the development and scaling of Adyen Protect . Adyen Protect is our ML-first product suite designed to detect and mitigate payment fraud in real-time across billions of transactions. In this role, you will lead a specialized domain of four high-impact engineering teams dedicated to staying ahead of increasingly sophisticated global fraud networks. You will be the strategic driver behind our risk engine, ensuring that our ML models are not only accurate and performant but also transparent and actionable for the world's largest merchants. This is a role for a leader who thrives at the intersection of big data, predictive modeling, and high-availability systems. You will be responsible for ensuring that as Adyen grows, our ability to protect our merchants and their consumers remains world-class. What you’ll do: Vision & Strategy: Define and execute the technical roadmap for Adyen Protect, aligning Machine Learning capabilities with the evolving needs of global e-commerce and regulatory landscapes. Scale ML Operations: Lead four multidisciplinary teams in building and maintaining scalable infrastructure for model training, real-time scoring, and automated experimentation (A/B testing) at the millisecond level. Engineering E

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The role The Head of Credit Risk is a pivotal global leadership position within Adyen’s Operations function. This is not a new department, but rather an evolving and growing pillar of our business. As Adyen continues to aggressively build out and scale its suite of financial products, our risk management strategies must grow alongside them. While our Second Line defines the boundaries and Product builds the tools, the Credit Risk department owns the execution. The department’s focus is centered around managing our counterparty risk across both our acquiring business (chargeback risk) and our issuing/financial products (such as capital lending). In this role, you will be responsible for the day-to-day management of these exposures. As the chair of the Merchant Risk Committee (MRC) and a member of the Risk Committee (RC), you will serve as the operational voice that bridges the gap between commercial ambition and financial prudence, ensuring we safely scale our next generation of financial services. What you’ll do Global Leadership: Lead and scale a high-performing global team across Amsterdam, Singapore and Chicago. You will ensure consistency in decision-making while accounting for regional market differences. Operational Risk Ownership: Oversee the daily monitoring and manual review of high-exposure merchants within the MPL (

REQ ID: CSQ427R198 Location: Amsterdam, Netherlands Mission The Forward Deployed AI Engineering (AI FDE) team is a highly specialised customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first-of-its-kind AI applications with a focus on GenAI. We work cross-functionally with AI/ML Product, Research, and Engineering to shape long-term strategic priorities and initiatives. We are looking for a world-class leader to lead and grow our EMEA AI FDE team. In this role, you will lead customers on their AI/ML transformation with Databricks, push the boundaries of our product, recruit and develop top data scientists/machine learning engineers, and manage a portfolio of key EMEA accounts. You will report directly to the Head of EMEA AI FDE. The impact you will have: Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale Develop and expand executive relationships with EMEA customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions Lead strategic AI PS initiatives, practice development, and standardised delivery processes; design scalable engagement models and reusable solutions for repeatability across the global team Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy Own OKRs for AI-services led accounts, revenue, utilisation, and public references Represent Databricks as a thought leader in AI/ML What we look for: Extensive experience managing, hiring, and building a team of high-performing data

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Salesforce Integration Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Salesforce Integration Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and tel