Head of Public Policy, Italy

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Communications & PR, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Communications & PR, Italy to join our Rome or Milan team. This is a hybrid role. In this role, you’ll help us build our public narrative, elevate our brand positioning, and safeguard our reputation in a key international market. What You’ll Be Doing You’ll be joining the International Communications team, acting as a crucial strategic partner to the Italian General Manager and local leadership team. Here’s what your day-to-day might look like: Strategic Reputation Management: Plan and execute local communications and PR strategies that align with global goals, proactively shaping Consumer, Policy, and Merchant narratives across Italy. Issues & Crisis Leadership: Lead crisis communications and manage sensitive topics, ensuring close alignment with local leadership and global teams during high-stakes situations. Media Relations & Ambassadorship: Build trusted relationships with key Italian media, act as a spokesperson, and coach local leadership for interviews. Agency & Digital Storytelling: Direct our local PR agency to deliver creative, digital-first B2B and B2C campaigns across earned and owned channels. Cross-Functional Policy Alignment: Partner with Policy, Legal, Marketing, and Operations to translate complex platform and

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our newly created Regional Marketing team turns Deliveroo's brand and commercial strategy into local reality. With a deep understanding of local consumers, restaurants, and riders, we translate national marketing frameworks into activations that actually move the needle on the ground. We’re looking for a Regional Activation Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us drive localized marketing strategies, unlocking hyper-local growth and boosting brand awareness across key Italian regions. What You’ll Be Doing You’ll be joining the Marketing team, reporting into the European Marketing Head. As part of this team, you will be in charge of designing local marketing strategies, as well as leading the execution by coordinating a cross functional team. Here’s what your day-to-day might look like: Drive hyper-local market growth: Design the strategy, execute, and optimize regional plans across Italy, translating and adapting national marketing frameworks to high-impact local campaigns to drive local growth Optimize localized marketing and field execution: Own and deploy the regional budget across different channels Lead regional co-marketing initiatives: Partner closely with high-profile local restaurant accounts and commercial stakeholders to co-create high-visibility activation campaigns that boost mutual growth Analyze local performance metrics: Monitor regional KPIs, market trends, and competitive movements closely, using data to continuously iterate activation tactics and maximize ROI Cross-functional align