Inside Sales Representative

OVERVIEW The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes. Core Duties and Responsibilities The duties are divided into three key areas, with an emphasis on system proficiency: I. Order & Billing Management (ERP Focus) Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information. Billing & Finance Support: Generate, audit, and dispatch customer invoices, working closely with the accounting team to resolve discrepancies and manage payment terms. System Utilization: Serve as a key resource for ERP system usage within the operations department, ensuring proper process flow from order initiation to billing closure. II. Purchasing & Logistics Coordination Procurement: Initiate and track purchase orders for all necessary items, managing inventory levels and vendor relationships to maintain optimal stock and supply. Lead Time Management: Proactively monitor vendor production schedules and shipping timelines to determine accurate item lead times ; communicate any potential delays or schedule changes immediately to the sales team and customers. Logistical Oversight: Coordinate with internal warehouse/logistics teams and external carriers to schedule timely deliveries and coordinate pickups/swaps as needed. III. Customer Relations & Follow-Up Customer Communication: Act as the primary point of contact for all order-related inquiries, including questions on status, lead times, del

Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Functions Install fireplaces and components in residential and commercial settings Address installation issues to resolve operating problems according to manufacturer’s specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages Initiate gas startups and perform homeowner orientations to ensure proper operation Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories Read manuals and conduct hands-on study of products to maintain up-to-date knowledge Communicate effectively with customers to provide needed information with professionalism Collaborate with sales staff and the service department to ensure installations meet quality standards Perform installation preview and post-view processes as needed Attend and successfully complete all company-provided training Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the office manager Competencies/Skills/Abilities Proven mechanical aptitude Ability to manage multiple installation projects while maintaining quality and safety standards Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company Excellent problem-solving skills Clean driving record/background required #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Volunta

Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Functions Install fireplaces and components in residential and commercial settings Address installation issues to resolve operating problems according to manufacturer’s specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages Initiate gas startups and perform homeowner orientations to ensure proper operation Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories Read manuals and conduct hands-on study of products to maintain up-to-date knowledge Communicate effectively with customers to provide needed information with professionalism Collaborate with sales staff and the service department to ensure installations meet quality standards Perform installation preview and post-view processes as needed Attend and successfully complete all company-provided training Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the office manager Competencies/Skills/Abilities Proven mechanical aptitude Ability to manage multiple installation projects while maintaining quality and safety standards Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company Excellent problem-solving skills Clean driving record/background required BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Acciden

OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Installer, Appliance is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Proficient with the installation of high-end brand products and appliances such as Sub-Zero/Wolf, Viking, Dacor, Thermador, Miele, Bosch, and Jenn-Air. Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Competent in filling out daily reports and reconciling parts orders and service calls. Complete billing and invoicing paperwork. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Minimum 3 years’ experience installing high-end brand products and appliances. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perfor

OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Installer, Appliance is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Proficient with the installation of high-end brand products and appliances such as Sub-Zero/Wolf, Viking, Dacor, Thermador, Miele, Bosch, and Jenn-Air. Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Competent in filling out daily reports and reconciling parts orders and service calls. Complete billing and invoicing paperwork. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Minimum 3 years’ experience installing high-end brand products and appliances. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully per

OVERVIEW OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Appliance Installer is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, dis