About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now weâre building the delivery of (almost) everything and youâll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isnât always easy, but itâs definitely exciting. Here youâll learn more, build more, and ship more than in most other companies. Youâll be challenged a lot, but also have a lot of fun on the way. So, if youâre a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, weâd love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, weâre strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, youâll review merchant information and make sure everything is accurate, complete, and compliant. This role is Greek-speaking, based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What youâll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Call merchants directly in Greek to clarify details, resolve discrepancies, or request missing documentation Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Compl
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Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply emb
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Department · Operations & Customer Success
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Private Employer
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