Lead, Customer Success Operations Analyst

About AiDASH AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid. Learn more at www.aidash.com. The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. Deloitte Technology Fast 500 ™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024. Join us in Securing Tomorrow Together! The Role As a Senior Manager in the Professional Services team , you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You'll be the primary delivery point of contact for customers, work closely with Engineering, Product, Data, and Solutions teams, and make sure every engagement lands on scope, on schedule, and with measurable value. Location: This is a hybrid role based in Palo Alto, CA, requiring 2-3 days per week in the office. How you'll make an impact: Lead multiple concurrent SaaS implementation projects for enterprise customers, including planning, execution, risk management, and go-live Act as the primary customer-facing delivery lead: run kickoffs, steering committees, status reviews, and executive readouts Tr

About Eudia Eudia is revolutionizing legal work through AI-powered Augmented Intelligence, empowering Fortune 500 legal teams to accelerate decision-making, mitigate risk, and drive strategic growth. With $105M in Series A funding led by General Catalyst, we’re crafting a category-defining platform that fuses AI-driven automation with human expertise, transforming legal departments into engines of innovation. At Eudia, we move fast. Unlike traditional enterprise software companies, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation. We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal—we’d love to meet you. People Operations & Payroll Specialist Eudia is seeking a highly detail-oriented People Operations & Payroll Specialist to join our growing People & Talent team. This role brings HR operations, onboarding, and payroll together in one seat: you’ll own Rippling, our people platform, run onboarding for every new Eudian, and make sure payroll is accurate and on time. Key Responsibilities: Own Rippling as our people platform end to end, keeping HR, payroll, benefits, and employee data accurate, well configured, and easy for every employee to use. Manage Rippling cases from opening to closure, working closely with Rippling representatives to resolve issues quickly and keep stakeholders informed. Run payroll operations accurately and on time, and partner with People & Talent Lead and Finance on approvals. Manage payroll tax registrations and agency n

Location: Palo Alto, CA (hybrid) Small business owners don't have a risk department. They spend their time and energy starting and growing a business. NEXT's mission is to help entrepreneurs thrive, and we're using AI to make business insurance simple, fast, and affordable enough that it never costs them a day of work. We're an AI technology company that happens to also be a fully licensed insurance carrier. Because we're a full-stack carrier, AI isn't a layer bolted onto someone else's product. It's in the underwriting, the pricing, the classification, and increasingly in how the product itself gets built. We're rebuilding the core judgment loops of a hundreds-of-years old industry, and doing it with a lean team, which is exactly why AI matters. We underwrite our own risk, build our own systems, and own the entire value chain, so the product decisions made here show up directly in what a customer pays and how fast they get covered. Since 2016 we've insured hundreds of thousands of small businesses across the country. As a subsidiary of Munich Re and ERGO, our growth is backed by the financial strength of one of the world's leading reinsurance and insurance groups. About the role: ERGO NEXT is building its Finance organization to be AI-native — starting with reinventing how we forecast the business from the ground up. We're looking for a Strategic Finance Manager, AI & Forecasting to help lead this transformation: someone with strong core strategic finance fundamentals who is equally excited to redesign forecasting, planning, and reporting workflows around AI/LLM-based tools rather than layering AI on top of legacy spreadsheet processes. Reporting to the Head of Revenue & Growth FP&A, this is a high-visibility, high-impact role at the intersection of strategic finance and applied AI, with the mandate to define what "AI-native FP&A" looks like at ERGO NEXT. What You’ll Do: Lead the redesign of the topline reve

About the Team & Role: We're building SAGE , Rubrik's Semantic AI Governance Engine, which is the first system designed to monitor, govern, and remediate autonomous AI agents in real time. SAGE powers Rubrik Agent Cloud: enterprises define governance policies in natural language, and SAGE's custom small language models act as judges on every agent action. These models are fast enough to sit in the live request path and accurate enough that customers trust them with allow/block decisions on production traffic. At its core, SAGE is "LLM-as-judge" applied to AI governance, utilizing the same technique most teams use for offline evaluation but productionized for real-time enforcement at enterprise scale. Our first-generation SLM Policy Guard already outperforms the larger frontier models we've benchmarked against on accuracy while running approximately 5x faster on the same workload. We're hiring to push that lead even further. As an Applied ML Engineer on the SAGE team, you'll work end-to-end across the model lifecycle: curating data, training small models, serving them at production latency, and closing the feedback loop with real customer signals. The models you build don't just enforce policies in the live request path; they will also drive Agent Rewind, Rubrik's capability to instantly and precisely undo destructive autonomous-agent actions and restore the affected data to a trusted state. We're a collaborative, applied team that ships models to enterprise customers within weeks, and we're passionate about proving that small, specialized models can outperform frontier LLMs at the problems that matter most for AI safety and governance. Nature of the Specialized Duties ➢ Training, Fine-Tuning, and Distilling Production Small Language Models and Classifiers (25% of time) Owning the full training lifecycle for the SLMs and classifiers in SAGE's real-time enforcement path, including base-model selection, supervised fine-tuning, preference optimization (DPO/RLA

We are seeking a Vice President of Marketing to lead and scale the company’s end-to-end marketing function, with a clear mandate: build a durable, performance-driven growth engine that delivers measurable business outcomes. This role sits at the center of Marketplace performance, accountable for the systems that drive acquisition, activation, and monetization across SMB and mid-market customers - and for ensuring those systems scale efficiently and predictably. We have strong foundations: a scaled marketplace, global supply, and growing demand across key AI categories. What’s needed now is a step-change in how we convert that demand into durable growth. This is a senior executive role with significant autonomy and company-wide influence. You will lead a multi-disciplinary organization and partner closely with Product, Engineering, Data Science, and Finance to improve the full customer journey. Responsibilities *Own and scale the Marketplace growth system for SMB and mid-market customers, translating company strategy into a multi-year, integrated operating plan across acquisition, activation, engagement, and monetization, with clear accountability to business outcomes such as GSV per active client and overall company growth. *Drive a step-change in how Marketing operates by scaling experimentation, improving efficiency, and building a more integrated, high-performing system across all disciplines. *Define and lead the long-term vision, strategy, and execution roadmap for Marketing, positioning the function as a core driver of gr

Location: Palo Alto, CA (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT. Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. We’re looking for a Corporate Finance Manager to join our dynamic finance team. This individual will independently manage financial projects, build and maintain complex financial models, and play a key role in producing high-impact presentation materials for executive and board-level audiences. If you’re skilled in financial modeling, presentation creation, and excited about leveraging technology to drive forecasts, you’ll thrive here! What you’ll do: Lead and manage financial projects independently from planning to execution. Build, maintain, and enhance complex financial and forecasting models to support strategic decision-making. Develop executive-level presentation materials, including board decks, financial commentary, and visualizations that clearly communicate financial insights. Analyze financial data and trends to provide actionable insights to senior leadership. Collaborate cross-functionally to ensure alignment on financial goals and deliverables. Utilize forecasting and planning tools to support company-wide financial initiatives and enhance predictive accuracy. Support long-range and annual financial planning processes including income statement, balance sheet, and cash flow modeling. Develop executive-level presentation materials, including board decks, financial commentary, and visualizations that clearly commu