Lead Director, Provider Performance Value-Based Care

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Bring your heart to CVS Health At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As a Lead Director of Quality Management, you will provide strategic leadership, oversight, and execution of quality improvement, regulatory quality programs, provider performance initiatives, accreditation activities, and population health strategies that support Kentucky Medicaid members and providers. This role serves as the market quality leader and is responsible for driving measurable improvements in quality outcomes, member experience, health equity, provider engagement, and regulatory performance while aligning market activities with enterprise Medicaid quality objectives. Primary Responsibilities Lead development and execution of the Kentucky Medicaid Quality Strategy. Direct quality improvement initiatives focused on regulatory, contractual, and enterprise quality objectives. Drive performance improvement efforts for HEDIS®, QRS, state quality metrics, value-based incentives, and market-specific performance goals. Provide leadership and oversight for Quality Assessment and Performance Improvement (QAPI) activities. Oversee regulatory quality reporting, state deliverables, and Performance Improvement Projects (PIPs). Ens

Become a part of our caring community The Market Finance Lead is a key member of the Gulf South Region’s finance team responsible for connecting market financial performance with operational effectiveness. This role will partner closely with Corporate Finance, Network Performance, Network Contracting, and regional Health Services teams. This individual will manage a team covering a diverse set of responsibilities around Medicare Advantage financial business operations with a heavy focus on value-based providers. This role reports to the Market Finance Director. This role analyzes financial results, claims experience, utilization trends, contract performance, membership, and provider performance data to identify opportunities, influence business decisions, and support market growth and operational improvement. The Market Finance Lead will partner closely with regional leadership, actuarial, corporate finance, clinical, risk adjustment, market operations, network performance, network contracting, sales/MarketPoint, and value-based care providers. This individual will translate complex financial and operational data into meaningful insights, recommendations, and action plans that improve performance across the market. As the Market Finance Lead, you will: Manage a team to review value-based providers’ financial performance, membership, cost and utilization trends, contractual results, and opportunities for improvement. Lead the financial portion of provider engagement prep sessions prior to joint operating committee meetings to advise the Network Performance team on contract performance and opportunities for improvement. Lead analysis and reporting related to value-based provider and contract performance, including financial results, utilization, claims experience, membership, and operational trends. Leverage data analytics, business ins

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Lead Director, Patient Experience Location: Remote Role Description: Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. As a Lead Director, Patient Experience you will play a critical role in supporting our Oak Street Health patients, providers and business by improving patient experience at Oak Street Health. The Lead Director will oversee scaled initiatives and capabilities with the aim of improving patient experience (NPS), engaged Oak St. Health membership, and STARs performance through payer CAHPS programs. The Lead Director of PX will partner with cross-functional business leaders help us achieve our organizational performance goals and foster member engagement. This individual will also own the strategic agenda for improving patient experience at Oak St. Health. From opportunity identification through execution, this leader will ensure Oak Street Health continues to make stepwise improvements in experience, year over year

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Manager, RCM Optimization & Strategy to find and fix the root causes of denials, front-end rejections, and revenue leakage across InStride’s Revenue Cycle Management (RCM) operations. Reporting directly to the Senior Director of RCM, this high impact senior individual contributor role serves as the strategic bridge between core RCM workflows (billing, cash posting, AR, and patient collections), Payor Operations, and the analytics and technology that power them. You will own billing system setup and payor billing logic, lead root-cause analysis on denials and underpayments, and build the KPI framework the RCM team uses to measure performance. This is an indivi

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role InStride Health is seeking a Coach Manager to lead and develop a team of coaches delivering high-quality, evidence-based support to our patients and families. Reporting directly to the Senior Director of Coaching, you will provide day-to-day people leadership, performance management, and operational oversight for your team while serving as an important connection point between coaches and the broader Coaching Department. In this role, you will foster a high-performing, growth-oriented team while ensuring consistent care quality, team performance, and effective day-to-day operations. You will partner closely with clinical and operational leaders to support care delivery, address team and pat

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a dynamic Manager of Sales Development to lead, coach, and motivate our team of Sales Development Representatives (SDRs). In this high-impact role, you will directly influence decision-making and drive growth in a fast-paced environment. This is a US-based remote position reporting directly to the Director of Sales Development, with a preference for candidates located in the Central, Mountain, or Pacific time zones. If you are an innovative leader who challenges the status quo, asks sharp questions, and elevates team performance, we want to hear from you. Here is what we are looking for: You Will: Hire, train and manage a team of Sales Development Representatives Develop strategies for career growth within the Smartsheet sales organization Report on activity metrics and forecast to the sales executives/directors Motivate individuals and team to exceed objectives through coaching and mentorship Actively use Salesforce.com and other SaaS tools to manage sales process, and set standards for performance metrics You Have: 2+ years sales experience in SaaS 1-3 years sales management experience Passion for coaching and mentoring emerging sales talent Experience giving both positive and constructive feedback Demonstrated ability to collaborate with a distributed sales team Capability to understand customer pain points and requirements, capacity to respond with value of Smartsheet products and services Current US Perks & Benefits: Employer subsidized medical/vision and dental coverage f