Lead Quality Analyst

What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities Understand a client's business problems in order to build, maintain, and evolve product roadmaps to generate impactful solutions Assure effective collaboration between Thoughtworks' and the client's teams, encouraging open communication and advocating for shared outcomes You will assess the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value You will facilitate analysis workshops through “innovation games” with senior client stakeholders to outline business vision, objective, product roadmap and a project release plan. You will help companies from a variety of industries achieve true, differentiating outcomes and engage with and influence senior business stakeholders on the client side. You will liaise between the client and your team, consisting of SMEs, C-suite executives, developers, quality analysts, tech architects, user experience designers, project managers, etc to manage the product backlog and keep an eye on software delivery You will work in agile teams that facilitate organizational transformations for medium- and large-scale businesses You will be involved in the Analyst community to share knowledge, mentor and evangelize

The Technology Advisory Analyst serves on AI-native advisory teams, empowering clients to navigate the critical junction of strategy and technical execution. Collaborating with senior leadership and technical specialists, you will anchor the delivery process by framing challenges, validating hypotheses, and quantifying trade-offs to produce deliverables that are truly decision-ready for the executive level. By blending top-tier consulting rigor with an AI-native workflow, you enable senior teams to perform with unprecedented speed and depth, ensuring every strategic insight is backed by robust evidence and structural accuracy. This role transcends traditional requirements documentation; you are the engine of execution that translates high-level strategic intent into measurable, high-impact business outcomes. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities You drive research and analysis by performing core advisory and consulting activities including: Industry and market research, Technology landscape assessments, Business process analysis, Data analysis and interpretation, Competitive benchmarking, Opportunity identification. You leverage AI-enabled tools to accelerate research and analysis while maintaining high standards of quality and accuracy. You translate Business Problems into Actionable Insights. You work with clients and engagement teams to understand business objectives and challenges, gather and synthesize qualitative and quantitative information, structure complex problems into manageable workstreams. You identify patterns, risks, opportunities, and trade-offs and develop evidence-based recommendations. You support client engagements by contributing to client-facing advisory work by preparing executive-ready presentations and deliverables & facilitating workshops and discovery sessions. You document business and tec

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Smart Manufacturing I4.0 Analyst at Micron Technology, Inc., you will enable new frontier technology for Smart manufacturing especially in the area of Smart Die Matching, speed, quality and reliability predictions to define and drive end to end smart manufacturing solutions, coordinated across functions of the business. We will look into applying industry-leading methodologies in automation, AI and machine learning to improve Micron’s product development, business and administrative processes across the company. Responsibilities and Tasks Partner with Assembly, Test, Probe, Product & Quality group to drive AI transformation in Smart Die matching as well as SMBP, Machine learning predictions enabling new insights and innovative solutions for Technology acceleration. Conceptualize, Prototype and productize innovative solutions using artificial intelligence, big data to improve/revolutionize Micron manufacturing performance such as Smart Die Matching, SMBP as well as other prediction projects Participate/Lead End-to-End project teams comprising of Data Scientists, Industry 4.0 analysts, Solution Architects & Data Engineers. Provide domain insights into available data, identify gaps

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team: Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. In this role, you will drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance and Commercial teams to help scale the process while balancing risk mitigation with strategic business growth. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requirements into pract

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our onboarding process while safeguarding Adyen through strict regulatory compliance. What You’ll Do Complex Merchant Onboarding & Collaborative Problem-Solving : Autonomously lead the onboarding process for Adyen’s most strategic and complex enterprise merchants. Conduct multi-jurisdictional due diligence, dissecting opaque corporate structures, and mitigating risks associated with PEPs, sanctions, adverse media, and high-risk industries. Regulatory Interpretation & Policy Alignment: Translate complex second-line compliance policies into actionable first-line operational procedures and lead calibration sessions to ensure consistent application across the team. Quality Assurance, Escalation, & Knowledge Leadership: Maintain a 100% quality ass

About the Team At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support. About the Role The Global Safety Response Operations Lead is a hands-on team lead who both manages a regional Safety Response team and personally handles high-risk safety cases. This role combines frontline safety work with people leadership, operational ownership, and cross-functional coordination. You will lead a team of Safety Response Analysts who handle OpenAI’s most sensitive and high-impact cases, while also personally contributing to casework for complex, high-risk, or high-visibility issues. You will own the execution of high severity escalations in your region and ensure proper execution and communication to cross functional stakeholders You will be accountable for ensuring your region consistently meets utilization, quality, and SLA targets while serving as the operational interface with Product, Policy, Legal, Investigations, and regional stakeholders. This is a 24/7 global operation that requires flexibility to support rotating shifts, including nights, weekends, and holidays, as part of a leadership on-call model. In This Role, You Will: Lead and coach a regional te