Manager II, Customer Success

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Strategic Customer Success Managers pick up where our Services team leaves off, working closely with Samsara’s largest Fleet customers to understand their unique challenges, advising on how to leverage Samsara for their needs, and becoming their long-term strategic partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored q

The Delivery Manager II role provides excellent customer service to both internal and external customers. This position will be responsible for the successful management of customer relationships that increase the overall utilization of GHX solutions and services, ensures customer retention and improved customer satisfaction levels for Managed Services. Additionally, the candidate must be an individual that has strong communication, analytical, problem-solving, planning, coordination, and leadership skills as well as the ability to develop and maintain strong business relationships. This position requires effective time management skills, a passion for customer service and performance excellence, attention to detail, and a high level of integrity and work ethic. Principle Duties and Responsibilities: Cultivates and maintains customer relationships to increase understanding and utilization of all Provider Managed Services products. Provide support via phone, email, and on site to customers and GHX coworkers for escalations and any related product issues. Monitor the predetermined quality metrics of a customer and implement resolutions if metrics are below acceptable levels. Escalate when needed. Proactively developing campaigns to re-engage customers and/or increase customer KPI’s. Lead implementation of managed services solutions for new customers and work closely with cross-functional teams to ensure successful project kickoff Effective time management of projects and meetings while adhering to deadlines. Create, develop, and use presentation materials for onsite or WebEx meetings with customers Mentor team members through daily tasks and refine processes and resource materials where areas of improvement have been identified. High level understanding of all other GHX services and customer activity of account health to aid in an increased adoption of GHX’s recommended practices. Work closely with the CSM and ESE team to ensure customer satisfaction and new pot

Datadog Real User Monitoring (RUM) provides deep insight into frontend applications’ availability and performance. With Datadog RUM, customers monitor the health of their user experiences in real time and across all types of devices and frameworks: web, mobile, smartTVs, etc. Their frontend issues are correlated with backend telemetry (traces, logs, infrastructure metrics, database queries, etc.), their synthetic tests, and business data in a single place to quickly identify and troubleshoot issues across their stack. As a Product Manager for RUM, you will build solutions that help customers onboard to RUM and expand usage in the most efficient and scalable way, ensure experience consistency throughout the product, build intelligence based on availability and performance data, and work closely with enterprise customers to make sure their needs are met. As part of the team for this fast growing product, you will participate in the vision, strategy, and execution, driving the development and evolution of our RUM offering. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify customers' needs and business opportunities through quantitative data analysis and qualitative customer interviews. Translate needs and opportunities into business cases, features, product requirements, and roadmaps. Collaborate closely with cross-functional teams including engineering, design, data science, and product. Collaborate with marketing, customer success, and technical writing teams to deliver new features and services that are easy to use and understand. Communicate feature releases to internal and external users for efficient go-to-market and product discovery. Who You Are: At least 3+ years of Product Management experience (ideally in enterprise software se

Alerting is the beating heart of the Datadog platform. It is the critical bridge between raw data and decisive action, ensuring that when our customers’ systems falter, they are the first to know. Datadog is reimagining alerting; we’re evolving beyond simple triggers into providing a sophisticated, AI-powered posture that covers both known and unknown risks. As the Product Manager for Notification Orchestration, you will lead the evolution of how alerts reach the right people at the right time. You will define the strategy for our notification routing engine, ensuring that thousands of businesses can manage complex alerting logic without being overwhelmed by noise. You will empower customers to move beyond managing individual monitor outputs to a world where notifications are grouped, contextualized, and reliable at massive scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop a comprehensive understanding of customers and the core problems behind their alerting and notification monitoring challenges. Collaborate across product teams to identify and deliver the most critical alerts and health indicators for every product area. Define, build, and launch the next generation of user experiences for managing automated alerts and configurations. Design intuitive solutions that represent alert status and system health across the entire application, providing users with at-a-glance visibility. Join an engineering team to scope, spec, and design alerting features capable of supporting the most complex, high-scale organizations Continuously evolve the product with the latest technologies, including AI tools and agents. Partner with marketing and customer success teams to help users understand and adopt new alerting frameworks and health-monitoring

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams. The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East. You Will: Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services. Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools Setting qualified prospect meetings with our Sales Executives Strategically prospecting key account targets & contacts Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you an analytical, curious, self-motivated professional with a passion for multifamily real estate? If so, Freddie Mac might be the employer for you! We are looking for a Multifamily Asset Management Senior to join the Structured Transactions group. This group falls within Special Servicing and handles asset management related functions for our (i) Low Income Housing Tax Credit ( LIHTC) investments and (ii) most complex portfolio and securitized assets, including bond transactions and revolving lines of credit. These transactions represent a significant commitment to some of Freddie Mac’s most meaningful corporate affordability objectives. The successful talent will analyze, process, and manage a variety of consent requests, complete underwriting analysis, and work with legal counsel as appropriate. In addition, you will exercise delegated approval authority for certain credit decisions on regular requests and recommend to management for circumstances that exceed their respective levels of authority. Our Impact: Our team is responsible for asset management coverage of all LIHTC investments and structured loan products, and balance sheet loans We seek to timely fulfill our commitments and asset management functions on LIHTC investments and maintain high credit quality on requests for existing loans and structured deals Your Impact: You will bring LIHTC asset management experience and you will: Manage a team and exercise delegated approval authority for LIHTC functions