Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up
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We are Datadog's in-house product experts. The Technical Enablement Management (TEM) team empowers customers through technical training sessions, ensuring they maximize the value of Datadog. We combine deep technical knowledge with a consultative approach, demonstrating best practices and tailoring training to specific use cases. As a Manager on this team, you will play a critical role in strengthening our relationships with Sales and Customer Success teams across APJ, developing and coaching the Technical Enablement Managers (TEMs) who report to you, and evolving our enablement programs to better support customer adoption and success. You will lead a distributed team of Technical Enablement Managers covering markets across Asia and ANZ. Manager 2 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. In APJ you will also be the most senior enablemen
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We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
Department · Technical Post Sales

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Datadog
We tackle some of the hardest technical problems while delivering a product that "just works" for our customers. And we are backed by some of the best VCs in NYC and the world. Do you want to make a difference? Are you exceptional at your job, and intrinsically motivated by it? Do you eat hard problems for breakfast and find them beautifully simple solutions by lunchtime? Do you ever wish you were there in the early days of these startups everyone is talking about? If so, we want to hear from you.
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