Manager, PEx Generalists and People Partner (HR for HR)

Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the planning, reporting, and vendor infrastructure that lets Talent hire efficiently and confidently at scale — from hiring capacity models to executive reporting to our large-scale industry conference presence. We're looking for someone with strong program management skills and real Talent Acquisition operations experience who can build the systems Talent leadership relies on to make good decisions. As PEx's needs evolve, this person will also be expected to take on new projects and departments beyond Talent. Responsibilities Program & Project Leadership: Lead Talent Operations initiatives end-to-end — including the Referral Rewards Program, requisition administration, process improvement efforts, and tooling rollouts. Strategic Translation & Execution: Own enterprise Hiring Goals capacity planning methodology, translating business growth targets into concrete hiring plans in partnership with Talent leadership and HRIS. Event & Conference Operations: Own end-to-end planning and execution for large-scale industry conferences (e.g., CVPR), including budget, vendor management, and operational logistics — plus lighter-touch support for smaller industry events. Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed. Stakeholder Engagement & Cross-Functional Alignment: Serve as the primary point of contact between PEx PMO and the

At Zoox, we are seeking a Head of Talent Acquisition to architect our global scaling strategy and lead a high-performing, 50+ person cross-functional organization. As a key member of the People Experience (PEx) leadership team, you will oversee the end-to-end talent acquisition lifecycle (from early career to executive search) ensuring our recruitment engine is high performing, scalable, and built to meet Zoox's growth. In this role, you will leverage innovative technology and visionary leadership to ensure our talent acquisition strategies remain as cutting-edge as our autonomous technology. In this role, you will... Strategic Talent Architecture & Vision : Create and execute Zoox’s end-to-end talent strategy, both proactive and reactive external recruiting, encompassing company-wide hiring, which includes the university program, internal mobility initiatives, core industry, and executive recruiting. Team Development & Leadership : Lead a high-performing cross-functional recruiting organization of at least 50+, fostering a culture of excellence and accountability through dedicated mentorship, coaching, and a focus on continuous operational improvement Operational Scaling & Excellence: Engineer scalable talent processes, from initial sourcing to offer delivery, ensuring seamless, consistent candidate experience across all organizational levels and recruitment stages Talent Intelligence & Data Storytelling : Establish a data-driven recruitment culture by architecting organization-wide reporting frameworks; translate complex talent metrics into high-impact narratives that empower executive leadership to optimize workforce planning and sourcing strategies Technology Enablement & Innovation : Partner with the Manager of HR Technology to architect and evolve a scalable talent ecosystem and leverage AI as a strategic leve

In this role as an Employee Relations Business Partner, you will offer expert guidance and support on employee relations matters, driving Zoox’s People & Culture strategy to cultivate a workplace built on high engagement and trust. You will leverage your experience in resolving employment issues and ADA accommodation requests, balancing employee fairness with risk management and core business priorities. You will also leverage workforce analytics to continuously optimize employee processes, identify emerging trends, implement preventative solutions to reduce workplace issues, and support targeted training programs. Please note, this role requires an onsite capacity of 3 days per week in our Foster City, CA office. In this role, you will... Conduct ER Investigations into statutory complaints. Manage Reasonable Accommodation process, working with employees, management, and PEx (HR). Build collaborative, impactful partnerships with cross-functional teams, PEx partners, and managers across all organizational levels. Manage day-to-day requests for ER support from PEx and Zoox partners. Assist in the implementation and maintenance of employee relations policies and procedures. Help create and deliver HR policy training. Assist with documentation, including maintaining complete and accurate records Qualifications 8+ years of experience in employee relations, employment law, or HR compliance Working knowledge of federal, state, and local employment laws and regulations and standard corporate employment policies. Knowledge of ADA accommodation laws and best practices with experience in managing complex requests. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment. Outstanding written and verbal communication skills. The ability to analyze si

Zoox is seeking a Manager, Service Operations Systems to lead the strategy, optimization, and scaling of the enterprise systems supporting our Fleet Service Operations organization. This role will own the technology landscape across Asset Management, Maintenance, Field Service, Workforce Management, and Service Operations, ensuring our systems and processes are scalable, integrated, and capable of supporting rapid fleet growth. The ideal candidate combines deep service operations and enterprise systems expertise with strong hands-on leadership and execution, partnering closely with Operations and IT leadership to translate business needs into scalable solutions and deliver measurable improvements in fleet uptime, service efficiency, and operational performance. In this role, you will: Own and drive the roadmap for the Operations enterprise systems portfolio, including SAP EAM/PM, SAP FSM, Beeline, UKG, LMS, NICE WFM, and related platforms and integrations. Design and implement scalable, end-to-end business processes across Asset Management, Maintenance, Field Service, Workforce Management, and Operations. Lead the evolution of SAP EAM/PM capabilities, including asset lifecycle management, preventive maintenance, work orders, maintenance planning, and operational execution. Drive the optimization and adoption of SAP FSM to support field operations, technician workflows, scheduling, and service execution. <

Zoox is looking for a strategic leader to guide the Commercial Applications group within our Enterprise Applications Engineering organization. This role owns the enterprise platforms that power collaboration, service delivery, and workforce productivity across the company. You will lead a multi-disciplinary organization responsible for SaaS & self-service applications, enterprise collaboration tools, and the ServiceNow platform. As Zoox continues to scale, you’ll define the long-term vision for our enterprise software ecosystem, driving cloud modernization, automation, and the responsible adoption of AI to deliver secure, scalable, and intuitive employee experiences. In this role you will: Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution Drive operational maturity through engineering standards, SLAs, and proactive service management Champion self-service and workflow automation to reduce manual toil and improve employee experience Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale Qualifications: 7+ years of experience in Enterprise Applications or IT Engineering 4+ years of people management experience, ideally managing Team Leads or Managers Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations Strong background in ServiceNow platform strategy, development, and integrations Proven ability to define and execute multi-year roadmaps for complex enterprise systems Bonus Qualifcations Experience integrating AI/ML or generative AI into enterprise platforms Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure Certifications in ITIL, PMP, or Agile methodologies

The Onboard Behavior Model Architecture team is responsible for developing deep learning models that leverage data and compute at large scale to train driving models. We learn and predict behaviors from large scale expert data and large scale reinforcement learning to produce a ML driver that is safe, comfortable, and completes the mission. In this role, you will collaborate closely with the Onboard Perception, Cost Planner, Simulation, Validation, Data Science, Systems Engineering, QA, and ML Infra teams. In this role, you will: Lead a Team: Manage, mentor, and grow a team of individual contributors, fostering a culture of innovation and continuous improvement. Develop Strategy: Develop and organize our overall strategy for Onboard Behavior ML Models for generating driving plans for our autonomous vehicle. You will interface with multiple partner teams to identify opportunities for model improvements within their problem area. You’ll be setting the short and long term technical direction for the team and collaborate on broader company-wide directions. Provide technical guidance and leadership in the design and development of training models at large scale and work with partner teams on ensuring their efficient inference. Monitor Performance: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of work packages and drive continuous improvement. Manage Resources: Manage the allocation of resources within the team, ensuring that projects are staffed appropriately and that team members have the necessary tools and support to succeed. Qualifications Expertise with Reinforcement Learning and Machine Learning for at least one of these areas: Planning, LLMs, VLAs/VLMs, recommendation systems. Extensive experience with programming and algorithm design, strong mathematics skills. MS or Ph