Manager, Strategy & Operations, DoorDash for Business

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy. This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership. You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality. You’re excited about this opportunity because you will… Strategize Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution. Operate Execute granularly while building for

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. The B2B Retention Marketing team is responsible for building lasting relationships with our audiences through personalized, scalable, cross-channel experiences that drive retention and engagement. We take pride in being the trusted advisor for channel strategy, and the prominent customer advocate to our cross-functional partners — navigating them through every step of their DoorDash journey and empowering them with the right, personalized resources, education, and suite of solutions to maximize their business, at scale. About the Role As a Manager of Retention Marketing, you will be responsible for creating communications and lifecycle programs to increase adoption and activation of our DoorDash for Business product suite by company administrators and their employees / users (think B2B2C). You will collaborate with key stakeholders of the DoorDash for Business team, including product, eng, operations, and other marketers to move key business metrics through the use of CRM channels (email, push notifications, SMS, and in-app messaging). This role is perfect for someone who thrives in a fast-paced environment, excels at navigating ambiguity, and has a strong sense of ownership. You’re excited about this opportunity because you will… Develop, test and implement CRM strategies to improve key business metrics for DoorDash for Business. Experiment with new strategies and CRM tactics to increase conversion and deliver a personalized end-user experience. C

About the Team The Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them. From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. Today we serve 2M+ monthly active Dashers, and the business has more than doubled in the past year — and we’re still early, launching and scaling zero-to-one products that redefine how Dashers interact with their money. About the Role We are looking for a Manager, Strategy & Operations to join our Dasher Financial team. This role is about building new fintech bets from the ground up — from testing early hypotheses to scaling into category-defining businesses. As a Manager, you will operate like a GM-in-training: shaping strategy, owning execution, and ultimately building the P&L for a new fintech product line. Early projects may include leading our efforts in lending and credit , but the role will flex to whatever the highest-potential opportunities are for Dasher Financial. This is a rare opportunity to be at the forefront of fintech innovation inside a scaled platform. You will: Identify new product opportunities, size the market, and build the business case. Design and run experiments to validate user demand. Own day-to-day execution and work cross-functionally to take ideas from concept to launch. Define success metrics and be accountable for business outcomes. Scale promising products into sustainable businesses that improve Dashers’ financial health. Dasher Financial is an ambitious bet — building fintech products for the future of work. As a Manager, you will have end-to-end ownership of a new product

About the Team Our team is the strategic operating arm for DoorDash's Enterprise Partnerships organization. This role supports our Global Restaurants Partnerships business — the largest enterprise sales and account management org at DoorDash, spanning the US, Canada, and Australia. We're a small, senior team measured on two outcomes: the productivity we give back to our sales and account teams, and the incremental revenue opportunities we generate with our largest partners across the business. About the Role As Manager, Strategy & Operations for Enterprise Partnerships, you'll be a strategic partner to the leadership of DoorDash's Global Restaurants business. This is a builder's role: you'll find where the org is losing time or leaving revenue on the table, then design and ship the AI-powered tools, programs, and cadences that fix it. Expect to spend most of your time leading one or two strategic projects end to end, with the rest split between further automating the team’s operating cadence and absorbing the high-priority asks that come with supporting a fast-moving global org. You'll have a rare birds-eye view of DoorDash's largest enterprise org, direct exec exposure, and room to grow the scope you own. This is an individual contributor role. We expect it to be hybrid, with roughly three days per week in the NYC office. You’re excited about this opportunity because you will… Drive sales productivity: Find where our sales and account teams are losing hours to manual work, then build the AI-powered tools that give that time back. Unlock merchant engagement: Design and run the programs that generate incremental revenue with our largest partners. Build with AI: Stand up the systems that make us the best-informed player in the industry — infrastructure the team relies on every week, not one-off analysis. Make the case with data: Build the cases for new initiatives — including opportunity sizing, resources required, and impact to the team — and bring these di

About the Team The Strategy & Operations team at DoorDash is the driving force behind the In-Store business line’s long-term growth and operational excellence. We work cross-functionally to develop and execute key initiatives that align with In-Store's strategic goals, ensuring scalability, efficiency, and optimal performance across the organization. Our team is focused on leveraging data-driven insights, improving processes, and guiding business decisions that enhance customer experience and foster company-wide innovation. About the Role DoorDash is looking for a senior Associate Manager, Strategy & Operations to own and accelerate our global payments growth strategy. In this highly visible role, you will act as the strategic "train conductor" for our payments business, working to hit ambitious annual revenue targets by driving the adoption of transactional features across our merchant base. To be successful, you must possess a deep understanding of the payments industry—specifically how payment gateways, Merchant of Record (MoR) models, and transaction fees operate within B2B SaaS ecosystems. You will be directly goaled on moving the needle on critical metrics: increasing payments attach rates, boosting online GMV per venue, and optimizing our take rates. You will partner closely with Product to build new payment-driving features from scratch, shape our global Pricing & Packaging strategy, and rally Sales, Marketing, and Customer Success to execute holistic Go-To-Market launches. This role requires a highly autonomous, confident leader who thrives in ambiguity, can synthesize complex data into actionable insights, and can influence executive stakeholders without direct authority. The ideal candidate is an autonomous owner who can build consensus, synthesize complex data, and navigate 0-to-1 product launches in a fast-paced B2B SaaS environment. You’re excited about this opportunity because you will… Drive Payments Growth: Own the strategy to incr

About the Team New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. About the Role Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, i