Market Risk Manager

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team Our Trading Product Group leads the design of all the products on OKX's derivatives trading exchange, including spot trading, spot margin, futures, leveraged tokens, trading options etc. What You’ll Be Doing AI Agent Review & Escalation - Review AI agent outputs across risk monitoring workflows — assess findings for accuracy, identify false positives, and escalate risk events through the appropriate channels with clear, well-documented rationale. Risk Patrol Operation - Operate AI-assisted investigation workflows covering key risk metrics. Verify agent reasoning, identify analytical gaps, and ensure the quality output of investigations. Market Abuse Investigation - Review AI-surfaced signals related to suspected market abuse, assess the validity, and escalate to the appropriate team with a structured findings report. SOP Development & Agent Skill Authorship - Translate frontline risk experience into structured SOPs and agen

Overview Role: General Manager, Southeast & East Asia Location: Singapore (Hybrid) Equity: Competitive Initial Equity Package + refreshers Experience: 10+ Years About Pillar Pillar is building the next-generation commodity risk management stack for the $10T physical economy. We combine real-time market data with AI-powered exposure modeling and automated trade generation to arm operators with precise protection from volatility. From instant execution to continuous monitoring, alerts, and recommendations, Pillar turns complex market risk into a fully managed, always-on hedging engine. We were founded in 2023 by the youngest macro market-maker at Barclays and a trading systems engineer at Coinbase, and have raised over $20M in capital from Andreessen Horowitz (a16z), Crucible Capital, Neo, DST Global and more. The Opportunity Southeast and East Asia represent one of the most compelling growth frontiers for commodity risk management. The region is home to some of the world's largest commodity producers, processors, and trading houses,yet most businesses here still manage price risk through intuition, relationships, and reactive decisions rather than structured hedging programs. We're looking for a General Manager to lead Pillar's expansion across the region. This is a senior, entrepreneurial role: you'll be the first dedicated leadership hire in Asia, responsible for building the market from the ground up, establishing Pillar's presence, landing and growing clients, and building a local team. You'll have significant ownership over regional strategy and the backing of a well-capitalized platform. What You'll Do Regional Strategy & Market Development Define Pillar's go-to-market strategy across Southeast and East Asia, identifying the highest-value verticals, geographies, and client segments Build Pillar's presence and brand in the region,through client relationships, industry events, partnerships, and thought leadership Track competitive dynamics, regulatory con

Role Overview We are seeking an experienced Lead Capital Markets Consultant to lead functional consulting and solution delivery for commodities trading and risk management platform implementations. The candidate will bring deep knowledge of physical and financial commodity trading, extensive experience in Commodity Trading and Risk Management (CTRM) or Energy Trading and Risk Management (ETRM) systems, and a proven track record of delivering complex technology transformation programmes. The role involves leading business and functional workstreams, defining target-state processes and solution architectures in collaboration with technical architects, driving platform configuration and integration, and ensuring alignment between business requirements and technology solutions. The successful candidate will act as a trusted advisor to business and technology stakeholders, including traders, risk managers, operations, scheduling, finance, and senior management. They will be expected to take ownership of implementation outcomes, manage delivery risks, mentor consultants, and contribute to business development and practice growth where applicable. Key Responsibilities Commodities Domain Leadership Demonstrate comprehensive knowledge of physical and financial commodities trading across one or more asset classes, including crude oil, refined products, natural gas, power, LNG, metals, or agricultural commodities. Advise clients on end-to-end commodities trading processes, including deal capture, contract management, scheduling, logistics, inventory, valuation, risk management, invoicing, settlement, and accounting. Understand complex commodity contracts, structured deals, pricing formulas, market indices, optionality, delivery obligations, and financial instruments. Provide functional expertise across trading, middle-office, risk, operations, scheduling, and finance processes. Analyse existing operating models, identify process inefficiencies and control gaps, and recommend s

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity The Core Trading Risk Product team builds the core trading infrastructure and platform-level risk capabilities that support OKX’s spot and derivatives businesses across multiple account and margin modes. We are looking for a Senior Product Manager to lead the delivery of trading risk workflow automation, agentic parameter governance, agent-driven execution, and foundational price-protection capabilities. Your scope will also include margin-tier rules, collateral haircuts, price limits, index price, and mark price across spot, derivatives, and Perp DEX scenarios. You will work closely with Risk Management, Quantitative Research, Engineering, Data, Trading Operations, Legal, Compliance, and regional market teams to translate risk-control methodologies into configurable, verifiable, and observable platform capabilities. Success in this role means continuously improving liquidity, users’ capital efficiency, and the trading experience while safegu

Role Purpose: The Senior Customer Success Manager will own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will bring deep expertise in fraud, identity, and compliance to help customers design optimal identity strategies and realize measurable risk reduction outcomes. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer achieves. You will work closely with Account Managers on renewal and expansion, with the implementation team during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially-minded, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is a significant opportunity to shape how Jumio’s customer success motion operates going forward. Responsibilities: Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R