Merchant Growth Executive

About the Team Merchant Experience Operations (MXO) shapes the day-to-day experience for every restaurant and new vertical partner. We guide merchants from onboarding through their ongoing operations, making it simple to join, run, and succeed on DoorDash. Our team removes friction, resolves issues with speed and precision, and equips merchants with tools that help them operate with confidence. We set the standard for a world-class experience by delivering clarity, consistent quality, and support that merchants can trust at every step. About the Role We’re looking for a Merchant Sentiment Specialist (MSS) to support DoorDash’s highest-value merchant partners through personalized, relationship-driven service. This role serves as a trusted point of contact for complex or sensitive issues that meaningfully impact merchant sentiment. You’ll take a thoughtful, human-centered approach to each interaction—owning concerns from start to finish, partnering across teams when needed, and helping merchants feel confident in their partnership with DoorDash. You’ll bring curiosity, empathy, and sound judgment to situations that may not always have a clear process. This role is part of a growing and evolving premium support program, offering opportunities to help shape new tools, workflows, and best practices. You’re excited about this opportunity because you will… Serve as a consistent point of contact for assigned merchants, helping them feel supported and confident in their partnership with DoorDash. Build trust through clear communication, anticipation of needs, and dependable follow-through. Offer personalized guidance when situations require flexibility beyond standard procedures. Use phone, Zoom, email, and other tools comfortably to communicate in whatever way best supports the merchant. Independently guide merchant issues to resolution while collaborating thoughtfully with cross-functional partners. Approach challenges with curiosity, patience, and strong judgment, helping

About the Team The Franchise Marketplace Account Development team is focused on growing adoption and revenue across the massive restaurant Franchise cohort of DoorDash merchants. If you're looking for a challenge, appreciate a strong culture that values collaboration, and are motivated to put our Partners first, please apply! About the Role We’re looking for a motivated Growth Executive who will be focused on driving revenue growth and location adoption across existing franchise merchant groups on DoorDash. This Growth Executive will report to our Franchise Account Development Manager and will work to upsell incremental products and services to our existing merchants to help their businesses accelerate to new levels with Ads , Loyalty & Promotions . In this role you will play an integral part in promoting DoorDash Ads, Loyalty & Promotions through strategic meetings with corporate stakeholders while also leveraging high-volume phone calls and emails to individual franchisees. Your book of business will include an exciting combination of large, multi-location groups where you'll sell to corporate stakeholders, as well as individual franchise operators and owners. We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity because you will… Transform the way businesses capture and attract new consumers through advertising Connect and collaborate with our existing partners to understand their unique goals, priorities, and current challenges Collaborate with our Inside Account Management Team in an effort to achieve the goals of our Managed Partners Activate additional products on the DoorDash platform to empower merchant partner growth Cultivate unique solutions through data and analytical tools Become a pro using email marketing automation t

About the Team The Merchant (Mx) AI/ML team is a cornerstone of DoorDash’s merchant organization. We empower our restaurant partners to thrive on DoorDash by building intelligent, scalable AI systems that simplify operations, elevate their digital presence, and enhance customer engagement. Our world-class machine learning engineers develop production-grade AI solutions that power the entire merchant lifecycle — from onboarding and store setup to menu management, growth, and real-time order operations. The team is deeply customer-obsessed and impact-driven, focused on turning cutting-edge research in LLMs, multimodal learning, generative AI, and agentic automation into products that make our merchants more successful every day. About the Role We’re looking for an Engineering Manager to lead the Mx AI/ML team, driving the design and deployment of next-generation AI product solutions that power our merchant experiences. This is a highly cross-functional leadership role — you’ll collaborate with product, design, operations, and data science teams to define the AI roadmap, guide technical direction, and deliver end-to-end AI/ML solutions at massive scale. You’ll lead a team of talented ML engineers who are building real AI products delivered to merchants’ fingertips, helping them become more successful on DoorDash. You’re excited about this opportunity because you will… Lead and grow a team of exceptional AI/ML engineers developing production-grade machine learning and generative AI solutions for the merchant ecosystem. Define a multi-year strategy and execute the AI roadmap across key Mx pillars — Onboarding, Menu Media Understanding & Generation, Menu Metadata Intelligence, and Agentic Task Automation. Partner with product and operations to translate merchant pain points into scalable AI-powered solutions. Own the end-to-end lifecycle of ML systems — from ideation and experimentation to productionization and continuous improvement. Drive innovation in multimodal AI

About the Team The Merchant Knowledge Platform team, part of DoorDash’s Merchant organization, builds the systems that serve merchant, store, menu, and catalog data to experiences across DoorDash, Wolt, and Deliveroo. Our platform connects merchant information to the experiences people rely on every day, from discovering stores and searching for products to placing orders. We’re building the next generation of this global platform to support growing data volumes, new product capabilities, and AI-powered experiences. Our team brings together experienced technical leads and engineers early in their careers, with a shared commitment to engineering excellence and learning. About the Role We’re looking for an Engineering Manager to lead a team of talented engineers building and operating a platform at the core of our global marketplace. You’ll own the team’s technical direction and roadmap, working closely with engineers on architecture and design decisions while supporting their growth. You’ll partner with teams across the company to understand their needs, set priorities, and build shared capabilities that make merchant data reliable and efficient to access at scale. You must be located in the New York Metro Area for this hybrid position. You’re excited about this opportunity because you will… Shape the technical vision and roadmap for a global merchant data platform that supports consumer and merchant experiences across three companies. Guide the design of distributed systems that serve large volumes of data with high availability, low latency, and consistent performance. Partner with engineering, product, and business teams to turn shared needs into reusable platform capabilities and make clear decisions about priorities and tradeoffs. Support, coach, and develop a team of engineers with a range of experience, helping them grow their technical skills and ownership. Improve platform reliability and engineering practices while helping the team use AI tools to lea

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm’s growth by acquiring, retaining, and expanding merchant partnerships across eCommerce, in-store, telesales, and the Affirm app. The SMB Sales team focuses on bringing new merchants onto Affirm, building relationships with business owners and decision-makers, and demonstrating how Affirm’s payment solutions can drive conversion, increase sales, and support business growth. Through strategic prospecting, consultative selling, and cross-functional collaboration, the team helps merchants unlock new opportunities while expanding Affirm’s reach across the SMB market. About the Role: Affirm is seeking an experienced, quota-carrying Account Executive to own the full sales cycle for complex, high-growth merchants across the upper SMB and Mid-Market segment. This portfolio includes merchants with up to $300M in total annual sales and requires a seller who can operate as the general manager of a territory, create demand, engage executive decision-makers, build a quantified business case, structure a compelling commercial solution, and lead the opportunity through contract and launch. The Account Executive is accountable for new merchant acquisition and the long-term quality of each partnership. The role translates merchant priorities into solutions across Affirm's products and capabilities, while aligning internal stakeholders across Sales, Merchant Pricing, Product, Partnerships, Risk, Legal, Operations, Implementation, and Merchant Success. Success requires strategic prospecting, strong financial and commercial judgment, fluency in technical and operational requirements, and the ability to create momentum across complex buying groups. What You'll Do: Own a defined territory and revenue plan. Operate as the general manager of a portfolio that in

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We’re looking for a Senior Account Executive who knows how to turn complex opportunities into meaningful revenue and wants to play a key role in Breeze’s next stage of growth. You’ll own the sales cycle from first conversation through close, building relationships with high-value prospects, breaking into strategic accounts, and helping companies rethink how they move money. This is a role with real ownership and plenty of room to make your mark. You’ll have the autonomy to build your pipeline, shape your approach, and work closely with Product and Marketing to influence how we go to market. We’re looking for someone with sharp commercial instincts who can build trust quickly, navigate complex deals, and create a compelling reason for customers to choose Breeze. If you’re a builder and a closer who loves opening doors, winning meaningful business, and helping scale an ambitious fintech, we’d love to meet you. What You’ll Do Own the full sales cycle from strategic prospecting through close, building pipeline and winning high-value business across the US Break into key accounts