Onboarding Operations Specialist 1

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Onboarding Operations Specialist (L1) About the job Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem. The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly im

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Benefits Operations Specialist to join our team. This a remote role based in Poland, reporting to the Senior Manager, People Operations EMEA in the People & Culture department. As a Benefits Operations Specialist, you will be a subject matter expert in the day-to-day execution and administration of Zscaler’s EMEA benefit programs. You will serve as the backbone of the benefits function, ensuring that the employee life-cycle from onboarding to off-boarding is handled with precision, empathy, and compliance, focusing on high-touch administration of complex leave cases and the seamless delivery of our benefits concierge service. This is a 12 months fixed term contract. What you’ll do (Role Expectations) Lead the end-to-end administration for new hire enrollments, leaver processing, and off-cycle qualifying life events while owning the monthly benefits-to-payroll data bridge Manage

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

Overview: Guidepoint’s Human Resources (HR) team drives Guidepoint’s culture and company values of intellectual curiosity, tenacity, integrity, resourcefulness, responsibility, and service. We are currently looking for an HR Operations Specialist to support our dynamic HR team. The HR Operations Specialist will own the onboarding process for new employees and will provide general HR support. The ideal candidate has a high level of attention to detail and is a collaborative team player able to work in a fast-paced environment. This role is hybrid and requires on-site office attendance three times a week. This is an excellent opportunity for someone who already has experience in HR and is eager to get involved in all aspects within HR. This is a hybrid position based in our New York office. What You’ll Do: Assist with the onboarding process for new hires including but not limited to: Running first day new hire orientation for in person and remote hires Creating and maintaining employee profiles in ADP Workforce Now and other websites Conducting background checks and I-9 verification in compliance with E-Verify Processing new hire documentation Scheduling new hire training Facilitate employee led corporate athletic league and Corporate Social Responsibility programs Monitor and respond to employee enquiries submitted through the HR Inbox Assist in the drafting of internal documentation including promotion documents, payroll status change forms, and employment verifications Maintain the HR Intranet page and new hire/promotions announcements Run and update monthly headcount reports Update global organization chart monthly Ad hoc projects as requested What You Have: Bachelor’s degree from an accredited university with a minimum 3.0 GPA is required is preferred Minimum of 1 years of relevant experience in human resources administration Strong project management skills with an ability to multitask and manage competing priorities Excellent inter

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Human Resources Operations Specialist Location : Chennai, India Department : People Operations Reports to : Sr. Manager HR Operations and Payroll Level: P2 About the Role: We have two exciting opportunities available on our HR Operations team! The HR Operations Specialist plays a key role in supporting core HR processes and programs at Appian, with a primary focus on onboarding, employee data management, and operational support throughout the employee lifecycle. This role helps ensure a seamless employee experience while maintaining accuracy, efficiency, and compliance across HR systems and processes. HR Operations Specialist – North America Support This position will be based in Chennai, India and will primarily support HR Operations across North America, with opportunities to provide support to other regions as needed. This role requires flexibility to support global operations across multiple time zones. The primary working schedule will be 12:00 PM–4:00 PM and 6:00 PM–10:00 PM IST. HR Operations Specialist – EMEA Support This position will also be based in Chennai, India and will primarily support HR Operations across EMEA, while providing support to other regions as needed. This role requires flexibility to collaborate with teams across multiple countries and time zones. Key Responsibilities: Support the onboarding process for new hires ensuring a seamless and positive employee experience. Complete Form I-9 processing, verify supporting documentation, and monitor compliance with federal I-9

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will help build and scale the operating systems that make it easier for customers to get set up on Ramp and reach a simple, self-serve spend experience. You will own the loop that turns customer signals into root causes, prioritized fixes, proactive CX communication, and measurable reductions in customer friction. This role spans a critical setup-to-spend journey. Identity owns much of how a business gets started on Ramp, including login, invites, HRIS / SCIM provisioning, and multi-entity setup. A business should ideally then self-serve into an intuitive, agentic spend experience across policies, cards, and first successful spend. You will help identify and Onboarding product and engineering teams solve issues across that full journey, preventing customer problems from falling between teams. Beyond your product areas, you will also contribute to Product Operations process improvement and product building that allows Product and Engineering teams to scale. You will use AI tools to improve release management, analyze customer feedb