Onboarding Program Manager

About the Team The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, practice, and frameworks they need to succeed. Within GTM onboarding, we establish a shared foundation during the first 30 days and build deeper role readiness for technical GTM teams as they progress through ramp. About the Role OpenAI is hiring a GTM Technical Onboarding Program Manager to define and deliver the role-specific onboarding experience for technical customer-facing GTM roles. Foundational onboarding establishes a common baseline during the first 30 days. This role owns the deeper development that follows, with a particular focus on days 30–90, when new hires need to translate product and deployment knowledge into practical, job-specific capability. You will partner with technical GTM leaders, Product, and subject-matter experts to turn complex product and deployment concepts into role-specific curricula, hands-on practice, assessments, certifications, and manager reinforcement. Success means technical GTM new hires build the product fluency, scoping ability, solution judgment, and customer-facing confidence required for their roles. Managers have clear readiness signals, learning experiences stay current as products evolve, and role-specific ramp becomes repeatable across teams and regions. In this role, you will: Own the design and delivery of day 30–90 role-specific onboarding for technical GTM roles Define learning outcomes and readiness standards in partnership with technical GTM leaders Build curricula and learning paths that translate complex product and deployment concepts into job-specific behavior Design and facilitate hands-on experiences such as labs, demos, simulations, technical discovery practice, and customer scenarios Create assessments, certifications, and manager-ready signals of proficiency and deployment readiness Partner with Product, technical subject-matter experts, and G

About the Team People Innovation Labs is a product, design, and engineering team embedded in the People organization. We build AI-powered products that improve how OpenAI finds and supports exceptional talent and helps employees do their best work. Our work spans recruiting, HR, learning, performance, culture, and company-wide knowledge. We build new products from the ground up and work closely with teams across OpenAI to rethink existing workflows using our latest models. About the Role We’re looking for an experienced Technical Program Manager to lead execution across a portfolio of complex, cross-functional initiatives. You’ll partner closely with product managers, designers, engineers, and teams across the People organization to turn product strategy into clear, coordinated execution. You’ll establish the plans and operating structures needed to move work forward, align technical and operational teams, drive decisions, manage dependencies and risks, and ensure stakeholders are prepared for launches. Because we build new products from the ground up, the work does not end when a product launches. You’ll own ongoing engagement with users, including onboarding, training, hands-on support, and creating clear ways for people to share feedback. You’ll develop a deep understanding of how our products fit into users’ day-to-day work, what is working, and where they are struggling. You’ll bring those insights back to product, design, and engineering so the team can iterate quickly toward product-market fit. You’ll also help keep the team aligned with its broader objectives. You’ll maintain a clear view of priorities, progress, dependencies, risks, and outcomes across the portfolio and provide clear updates and recommendations to team and company leadership. In this role, you will: Independently lead complex, high-priority technical programs from early planning through launch, adoption, and ongoing iteration. Partner with product and engineering leadership to translate str

About the Team The compute infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to seamlessly run production Applied AI and Research training workloads. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role You will be part of an engineer-first TPM team as a Technical Program Manager for Compute Infrastructure who owns the end-to-end delivery of large-scale GPU clusters, partnering with engineers to bring clusters online across external providers and partners. You’ll run a broad, parallel portfolio spanning hardware, networking, power, and cooling—driving execution, risk management, and crisp alignment from working teams through leadership to deliver production-ready capacity at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end delivery of both New Compute SKUs and large-scale GPU clusters across an external partner ecosystem while supporting capacity planning for training and inference. Ability to contextually drive multi-threaded bring-up programs spanning hardware, networking, power, and cooling—owning plans, dependencies, and critical paths. Interface with chip providers to derisk long-term onboarding to new hardware platforms by working across kernels, comms, hardware, and scheduling engineering teams. Build and operationalize program mechanisms (roadmaps, milestones, risk registers, runbooks) that make delivery predictable at massive scale. Partner with engineering to improve cluster turn-up reliability, repeatability, and automation

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As the Enablement Program Manager, you will play a pivotal role in enabling Postman’s global go-to-market organization across Sales and Post-Sales teams. You will design and execute enablement projects and programs that improve go-to-market rep productivity, accelerate new hire ramp, strengthen manager effectiveness, increase pipeline generation, and improve win rates. This role supports global enablement initiatives across all go-to-market teams, including continuous learning, skills development, product knowledge, tools adoption, customer messaging, leadership development, new hire onboarding, and process changes across regions and segments. The position reports into the Manager, Revenue Enablement. It is based in our San Francisco office and is best suited for someone who thrives in an in-person environment and values in-person collaboration. What You’ll Do Own and execute cross-functional enablement projects and programs end to end, from intake and scoping through delivery, measurement, and iteration. Design and deliver scalable enablement initiatives that support continuous learning, onboarding, and field readi

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office. RESPONSIBILITIES Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationsh

Perplexity is revolutionizing how companies get work done. We are seeking a Virtual Events Manager to build the channel that shows people what our products can do and teaches them how to use them. You will develop a deep working knowledge of our products, turn that knowledge into compelling live experiences, and own the programs that convert audiences into active users and qualified pipeline. This role has two sides. You are a charismatic host and product storyteller who can command a virtual room, and you are the operator who keeps every event on the rails. You will find and prepare the right experts from across Perplexity, work with Growth to build the audience, and measure whether each program produced a real business return. If you have a passion for understanding how things work, thrive in taking something complex and making it engaging, and want to build a world-class virtual events engine from the ground up, this role is for you. Responsibilities Know the product cold. Develop a deeper working knowledge of our products than anyone else in events, using new features as they ship, building the workflows yourself, and staying close to the teams that built them. Own virtual events end to end. Run the channel from program strategy and calendar planning through event briefs, speaker staffing, rehearsals, live production, follow-up, and retros. Build a reliable portfolio of onboarding programs, product launches, feature deep-dives, customer conversations, and use-case workshops. Bring the product to life. Host, moderate, present, and demonstrate the product live with energy and clarity. Turn complex capabilities into specific, accurate stories that audiences can understand and put to work. Find and prepare the right people. Build relationships across Product, Engineering, Research, Sales, Customer Success, Partnerships, and Marketing to identify the strongest speakers and subject-matter experts for each program. Brief them thoroughly, sharpen their stories, and make