About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role Our Operations team is at the forefront of digital logistics management, leveraging our innovative technology to drive change. In a constantly evolving industry that demands continuous innovation, our agility gives us a significant competitive advantage. We provide a digitally-focused service that is fundamentally centered on people. In the role of an Air Freight Operations Specialist (f/m/d), you will own the end-to-end process of delivering high-quality transport services and comprehensive customer support, with a direct focus on achieving high customer satisfaction. Key Responsibilities Manage End-to-End Shipments: Oversee shipments from booking to invoicing, ensuring a smooth and efficient process. Customer Support & Consulting: Advise and support clients throughout the entire logistics process, acting as a trusted partner. Partner Coordination: Conduct communication and coordination with key partners, including customs, airlines, and service providers. Process Improvement & Quality Assurance: Drive the quality of customer processes and workflows, leveraging data analysis to identify and implement continuous improvements. Required Skills and Experience Proven hands-on experience in the air freight sector, demonstrating a strong understanding of operational workflows and best practices. A highly data-driven and organized work ethic, enabling you to identify opportunities for improvement and make informed decisions. Excellent communication and organizational skills, allowing you to effectively coordinate w
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Job description
1KOMMA5° Bei 1KOMMA5° verfolgen wir eine Vision: Living on wind and sunlight forever for free . Dafür bauen wir mit Heartbeat AI das Energiesystem der Zukunft. Bist du dabei? Wir bringen regionales Handwerk und skalierbare Software zusammen: Solar, Speicher, Wärmepumpe und E-Mobilität denken wir nicht einzeln, sondern steuern sie als intelligentes, integriertes Gesamtsystem in unserem virtuellen Kraftwerk. Direkt verbunden mit dem Strommarkt – in Echtzeit, vollautomatisiert. So wird Energie dann genutzt, wenn sie erneuerbar verfügbar und besonders günstig ist. Bis 2030 wollen wir 1,5 Millionen Haushalte auf erneuerbare Energien umstellen. Über 3.000 Menschen arbeiten jeden Tag daran, an mehr als 80 Standorten weltweit, von Finnland bis Australien. Du willst Verantwortung übernehmen und Lösungen bauen, die wirklich zählen? Bewirb dich jetzt und gestalte mit uns die Energiewelt von morgen.
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Department · People & Culture
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1KOMMA5°
Solaranlage, Stromspeicher, Wärmepumpe, Wallbox und Energiemanagement aus einer Hand. Mit Dynamic Pulse erhälst du sauberen und günstigen Strom direkt von der Strombörse.
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