Help leading insurers rethink how underwriting, claims and operations work The Role Capco is growing its Insurance practice in Hong Kong and is looking for a Principal Consultant to lead transformation initiatives with major Life, Health and General Insurance clients across Hong Kong and APAC. This is an opportunity to work directly with senior insurance leaders to redesign operating models, transform underwriting and claims capabilities, modernise customer journeys, and unlock value through digital, automation, data and AI-enabled solutions. You will play a key role in shaping client outcomes, developing market propositions, and contributing to the continued growth of Capco’s Insurance practice. What You’ll Do Lead end-to-end transformation programmes across Life, Health and General Insurance clients throughout Hong Kong and APAC. Design future-state operating models, process improvements, and customer, underwriting and claims journey enhancements. Partner with senior stakeholders including COOs, Heads of Claims, Heads of Underwriting, Operations Leaders and Transformation Executives to deliver strategic change. Lead multidisciplinary teams across consulting, technology, operations, data and third-party vendors to achieve successful outcomes. Contribute to business development activities, market propositions, thought leadership and the growth of Capco’s Insurance capability. What We’re Looking For 8–12+ years of experience within consulting, insurance operations, underwriting, claims, transformation, or a related discipline. Strong understanding of insurance operating models, process optimisation, underwriting operations, claims operations and policy servicing. Proven experience delivering large-scale transformation programmes within regulated insurance environments. Ability to engage senior stakeholders and translate strategic objectives into practical, measurable delivery plans. Professional fluency in English; Cantonese and/or Mandarin language ski
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Role overview
Job description
Data Scientist Lead Location: Hong Kong (Hybrid) | Practice Area : Data & Analytics | Type: Permanent The Role As a Data Scientist Lead at Capco, you’ll help clients optimise fraud models, machine learning platforms and supporting Google Cloud infrastructure, turning detailed analysis into practical, implementation-ready recommendations. You’ll take a hands-on approach to improving model and platform performance, reliability and run-cost across GCP infrastructure and ML pipelines. Working closely with IT infrastructure teams, data scientists and fraud stakeholders, you’ll identify opportunities to reduce compute and inference costs while maintaining effective, resilient solutions. You’ll provide configuration-level and code-level guidance, supported by clear estimates of implementation effort, expected savings and measurable outcomes. You’ll also use approved AI tools and AI-enabled work
…What they are looking for
Skills & requirements
Department · Data & Analytics

Hiring company
Capco
Capco is a global management and technology consultancy dedicated to the financial services and energy industries.
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