Principal Consultant – Insurance Transformation

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Principal Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Fund Administration Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Principal Consultant within the Securities Services team, you will lead fund administration transformation projects across fund accounting, operations, and securities services for top-tier financial institution KEY RESPONSIBILITIES Lead large-scale transformation programmes across fund administration, transfer agency, middle office , and securities operations. Provide deep subject matter expertise across Fund Admin processes, controls, regulatory obligations, and industry standards. Act as a senior advisor to clients, shaping strategy, operating models, and delivery roadmaps across the fund administration lifecycle.&

Location: Hong Kong | Practice Area: Insurance | Type: Permanent Lead transformation at the heart of insurance – shaping better operations, stronger customer outcomes, and sustainable business performance. The Role As an Insurance Managing Principal at Capco, you will play a senior leadership role in growing and delivering our Insurance practice in Hong Kong, with a particular focus on insurance operations transformation across claims and underwriting. You will work closely with senior client stakeholders to shape and deliver complex transformation programmes that improve operational effectiveness, customer outcomes and business performance. Bringing deep insurance expertise and consulting experience, you will connect strategy with execution, helping clients rethink operating models, processes and capabilities across the insurance value chain. Alongside client delivery, you will contribute to the continued growth of Capco’s Insurance business by developing trusted client relationships, identifying opportunities and supporting the development of our people and propositions. What You’ll Do Lead complex insurance operations transformation engagements, with particular focus on claims, underwriting and end-to-end operational improvement. Partner with senior insurance executives to define transformation strategies, target operating models, business cases and implementation roadmaps. Shape and deliver programmes that simplify processes, improve customer and employee experiences, strengthen controls and enhance operational performance. Build trusted senior client relationships, identify emerging business challenges and develop opportunities that contribute to the growth of Capco’s Insurance practice. Provide leadership across multidisciplinary teams, supporting colleagues through coaching, knowledge sharing and high-quality delivery. What We’re Looking For Significant experience within insurance consulting, transformation or senior insurance operations roles, with st

Data Scientist Lead Location: Hong Kong (Hybrid) | Practice Area : Data & Analytics | Type: Permanent The Role As a Data Scientist Lead at Capco, you’ll help clients optimise fraud models, machine learning platforms and supporting Google Cloud infrastructure, turning detailed analysis into practical, implementation-ready recommendations. You’ll take a hands-on approach to improving model and platform performance, reliability and run-cost across GCP infrastructure and ML pipelines. Working closely with IT infrastructure teams, data scientists and fraud stakeholders, you’ll identify opportunities to reduce compute and inference costs while maintaining effective, resilient solutions. You’ll provide configuration-level and code-level guidance, supported by clear estimates of implementation effort, expected savings and measurable outcomes. You’ll also use approved AI tools and AI-enabled workflows where appropriate to accelerate analysis, improve insight and support delivery, while maintaining human judgement, appropriate review and responsible AI guardrails. What You’ll Do GCP engineering: Lead hands-on design, diagnostics and optimisation across compute, storage and network services, implementing monitoring and observability to improve cost, performance and reliability. Fraud ML modelling: Support the development, validation and deployment of fraud and ML models end-to-end, identifying measurable opportunities to reduce compute requirements, accelerate inference and improve automation. ML and data pipelines: Optimise pipelines spanning ingest, transformation, feature creation and serving, training and inference, with a focus on cost efficiency, performance, resilience and responsible AI-enabled automation where appropriate. Big data and distributed processing: Develop and tune large-scale batch and streaming workloads using Spark or similar technologies, improving efficiency, stability and production readiness. Engineering excellence: Apply strong Python and SQL sk

Principal Consultant - Payments SME Location: Hong Kong (Hybrid) | Practice Area: Banking & Payments | Type: Permanent Shape the future of payments. Lead transformation. Deliver lasting impact. The Role As a Principal Consultant within Capco's Banking & Payments practice, you'll help leading financial institutions design, transform and modernise their payments capabilities. Combining deep payments expertise with strong consulting and technology knowledge, you'll lead complex engagements from discovery through to solution design and delivery. You'll work closely with senior client stakeholders to define payment strategies, assess current state capabilities, and develop target operating models and technology solutions across domestic and cross-border payment ecosystems. As a trusted advisor, you'll bring industry insight, structured problem solving and strong communication skills to help clients navigate evolving customer expectations, regulatory requirements and industry change. What You'll Do Payments consulting: Lead strategic and transformation initiatives across retail banking payments, helping clients optimise payment processes, operating models and technology capabilities. Discovery and solution design: Facilitate workshops, conduct assessments and lead discovery activities to define business requirements, target-state architecture and delivery roadmaps. Solution architecture: Design end-to-end payment solutions across domestic and cross-border payment ecosystems, ensuring alignment with business objectives, customer needs and regulatory requirements. Client advisory: Act as a trusted advisor to senior stakeholders, providing insights into market trends, emerging technologies and payments innovation. Consulting excellence: Develop high-quality presentations, executive papers and client deliverables, translating complex concepts into clear and compelling recommendations. Leadership and delivery: Lead multidisciplinary project teams, manage client relatio

Principal Business Analyst / Project Manager Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Lead complex transformation, connect business and technology, and deliver meaningful change across Capital Markets. The Role At Capco, we are looking for an experienced Principal Business Analyst / Project Manager to lead a significant application replacement programme within Corporate & Institutional Banking (CIB). This role combines project leadership, detailed business and data analysis, and stakeholder engagement. You will lead a team of Business Analysts, oversee the replacement of legacy applications, and ensure that business requirements, technical solutions, and project delivery remain aligned. Working closely with senior business leaders, technology teams, and delivery stakeholders, you will translate complex data and legacy technology into clear business insights, actionable requirements, and practical solutions. What You’ll Do Lead Project Delivery: Own the planning, execution, governance, and change management of a C&IB application replacement project, ensuring effective coordination of deliverables, risks, dependencies, and stakeholders. Manage and Develop Business Analysts: Lead a team of Business Analysts, providing direction, coaching, and quality oversight while remaining actively involved in detailed analysis and problem-solving. Drive Detailed Data and Systems Analysis: Investigate complex data structures, legacy applications, and system behaviours, translating technical findings into meaningful business requirements and operational insights. Bridge Business and Technology: Map business processes, assess application architecture, and facilitate communication between business stakeholders, technical teams, and solution architects to support effective decision-making. Engage Senior Stakeholders: Build trusted relationships with Heads of Department and senior stakeholders, communicating project progress, risks, recommendations,

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. Onboarding is where regulatory requirements, customer acquisition, and time-to-first-value meet. Every improvement you ship should help more customers open an account compliantly, activate faster, and reach the products that matter. Your mandate is to own the onboarding journey as both a growth product and a regulated platform: KYC and account opening, activation and referral mechanics, new-product onboarding, and a meaningful trading scope. Within six months, you will own the onboarding-and-growth charter and take on trading product work in addition to the onboarding charter. You will report to Onboarding squad Lead and work closely on the trading portion of the charter. You will run your roadmap with independence, make prioritization calls, and own the how and the when. If you have built onboarding in a regulated consumer fintech, parts of this will feel familiar. The difference is the breadth: one onboarding platform must support a growing set of products, regulatory paths, and trading journeys. The playbook is still being written. What You'll Actually Do: Own compliant customer onboarding end-to-end. You set the roadmap for account opening, identity verification, KYC requirements, and platform capabilities. You make the tradeoffs between conversion, speed, risk, and regulatory obligations. Turn onboarding into a growth engine. You own activation, referral, new-user incentives, and time-to-first-value. You partner with Marketing on acquisition