Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers. Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations. We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform. We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly gro
Principal Engineer, Software (Communication Platforms & Architecture)
Salary not disclosed
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Role overview
Job description
This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Job Summary
Designs and delivers scalable software solutions, applying strong engineering practices and technical judgment. Plans and executes defined projects with minimal guidance while collaborating across functions.
What you’ll be doing
- Plan and deliver defined software projects, including schedules, dependencies, and coordination with development and support teams.
- Design, architect, develop, test, and maintain scalable .NET applications, APIs, and microservices.
- Design and implement integrations using REST APIs, WebSockets, SignalR, and real-time voice communication technologies.
- Apply HIPAA-aligned security practices for data handling, authentication, voice communications, messaging, and notifications.
- Develop clean, maintainable code and drive solutions to complex technical and performance issues.
- Collaborate with product managers, designers, users, and cross-functional teams to define requirements and architecture.
- Evaluate technical concepts and design alternatives with consideration for business objectives, cost, and product needs.
- Conduct code reviews, troubleshoot defects, and ensure adherence to engineering standards and best practices.
- Mentor engineers and promote knowledge sharing and continuous improvement.
- Monitor relevant technologies and apply them where they improve product quality and competitiveness.
What you’ll bring
- Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field, with 12+ years of relevant experience.
- Strong software engineering fundamentals and the ability to solve complex technical problems.
- Proficiency in .NET, C#, Web APIs, microservices, Kubernetes, and relational databases such as SQL Server.
- Experience with Azure or AWS; knowledge of HTML, CSS, JavaScript, Angular, or React is desirable.
- Strong understanding of database design and development, including SQL Server or other relational databases.
- Experience with WebRTC, SIP, VoIP, media sessions, call signaling, or voice gateway integrations.
- Experience troubleshooting real-time voice quality, connectivity, latency, reconnection, and device compatibility issues.
- Experience building secure communication, clinical communication, messaging, or alerting applications.
- Strong written and verbal communication, collaboration skills.
- Ability to align technical solutions with business objectives and cost considerations.
- Medical-device software experience is preferred.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Role market pulse
How PRINCIPAL ENGINEER demand looks in India
Live jobs
26
Posted 30d
4
30d movement
-33.3%
Remote share
7.7%
Salary listed
3.8%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field, with 12+ years of relevant experience
Hiring company
Baxter
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