Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Principal Engineers at Intercom have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation. Contribute to our technical architecture as we grow. We scale to service requests from all ou
Role overview
Job description
Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Leads installations of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Senior member within team supporting clients with managing initial access, map, and transfer data, create process documentation, and train or coordinate training for client users. Troubleshoots complex client issues as they arise. Essential Functions: • Capability to apply abstract reuse patterns to integrations and code both on platform and elsewhere using one or more nCino supported languages • Ability to manipulate how Salesforce leverages, utilizes, and generates nCino supported languages • Provide technical assistance
…What they are looking for
Skills & requirements
Qualification
Requirements: • Typically requires a minimum of 8 years of related experience/ proficiency with a bachelor’s degree; or 6 years and a Master’s / Advanced degree; or equivalent work experience (as applicable); nCino is committed to the full inclusion of all qualified individuals
Department · Customer Success
Hiring company
nCino, Inc.
View the company profile, current openings and hiring details.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
🔔 Get job alerts
New Principal Technical Architect jobs in De - Remote - Germany, Germany, straight to your inbox.
No spam · Unsubscribe anytime