Product Management - UPI Product | Experience : 3-5 yrs

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role UPI is the backbone of India's digital payments revolution — and Paytm is one of its largest participants, processing hundreds of millions of transactions every month. We are looking for a Product Manager to join our UPI team and drive product strategy, user growth, and experience excellence across our UPI-powered flows.This role sits at the intersection of consumer behaviour, financial infrastructure, and regulatory nuance. You will own high-impact product surfaces and work closely with engineering, design, data, and business teams to ship products that millions of Indians use daily. Key Responsibilities 1. Core UPI Product Ownership- - Own end-to-end product vision, roadmap, and execution for one or more UPI surfaces - Drive seamless payment flows: initiation, authentication, success/failure states, and post-transaction experience - Continuously improve funnel metrics — conversion, success rate, and drop-off — through A/B testing and experimentation - Work with NPCI guidelines and stay ahead of regulatory changes to ensure compliance without compromising experience 2. User Experience & Growth - Identify friction points in the UPI journey using data, user research, and support insights, then ship targeted fixes - Design and launch features that drive engagement, frequency of use, and top-of-wallet positioning - Own discovery and nudge strategies that help users adopt new UPI capabilities - Collaborate with design to maintain a fast, trustworthy, and intuitive payment experience 3. Platform Reliability & Scale - Define success metrics (SLAs, success rates, latency benchmarks) and hold engineering a

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for a strategic, data-driven Growth leader to drive UPI GMV and transaction growth across the Paytm ecosystem. The role will focus on increasing merchant transaction volumes, improving share of wallet, retaining high-value merchants and reducing churn through targeted, cohort-led growth strategies. The ideal candidate will combine strong growth and analytical thinking with expertise in experimentation, segmentation and lifecycle management to drive sustainable business outcomes at scale. Key Responsibilities: - UPI Growth: Own and drive UPI GMV and transaction growth, improving merchant engagement, transaction frequency and overall business performance. - High Value Merchant Retention: Identify and address declining activity among high-value merchants, focusing on retention, reactivation and reducing churn. - Share of Wallet and Market Share: Develop strategies to increase Paytm’s share of merchant transactions and strengthen market position. - Cohort led Growth: Build targeted growth strategies using merchant segmentation, Pareto-based analysis and cohort performance to improve engagement and retention. - Growth Analytics and Experimentation: Track key KPIs, analyze funnels and behavioral trends, and drive hypothesis-led experiments and A/B testing to improve business outcomes. - Lifecycle Management: Design targeted engagement, retention and win back initiatives, including active-to-soft-churn interventions. - Cross Functional Collaboration: Partner with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities and execute scalable initiatives. - Tea

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Senior Product Manager for Case Management, you will own the product area that moves insurance cases through their lifecycle — from new-business intake and requirements orchestration through underwriting, issuance, and placement. You will lead the product life cycle for this domain, partner closely with Engineering, and work across Zinnia’s Product Organization to keep the case-management experience aligned with company strategy while delivering measurable value to carriers, distributors, and policyholders. WHAT YOU’LL DO: Own the product roadmap and lifecycle for Zinnia’s case-management capabilities across the new-business and underwriting workflow - intake, requirements gathering, status tracking, and case placement - spanning distributor and carrier touchpoints on our platforms. Lead technical discussions with Engineering teams and manage technical and business requirements end to end. Partner with cross-functional teams to ensure product requirements are met, evaluate product performance, and transition features from development to commercialization. Define delivery and deployment timelines for new product, feature, maintenance, and corrective/service-pack releases. Ensure the technology and architectural roadmap aligns with and supports the product and business roadmap. Act as a customer liaison on technical matters related to product integration, custom development, and requ

About Us: Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Our mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. About the Role: We are looking for early-career Product Managers who are ready to take independent ownership of a product pod or charter. The role involves understanding customer problems, defining product priorities, collaborating with Design and Engineering, launching products, and continuously improving outcomes through data and customer feedback. This opportunity is ideal for professionals who have built a strong foundation in Product Management within a fast-paced B2C company and are ready to take on greater ownership. Product Analysts who actively influence product decisions and work closely with technology teams are also encouraged to apply. Key Responsibilities: 1) Own a product pod or charter with clearly defined customer and business objectives. 2) Identify customer problems through data analysis, user research, market insights, and product funnel analysis. 3) Define product roadmaps, priorities initiatives, and make informed trade-offs. 4) Develop clear product requirements and collaborate with Design, Engineering, Analytics, Operations, and Business teams throughout the product lifecycle. 5) Design and run experiments, evaluate outcomes, and scale successful initiatives while maintaining product quality. 6) Track key product metrics and continuously improve the user experience based on data and customer feedback. 7) Leverage AI tools for research, analysis, prototyping, documentation, testing, and product development. 8) Take end-to-end accountability for outcomes, proactively identify risks, and navigate ambiguous problem statements. What We Are Looking For: 1) Around 3–5 years of relevant experience

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About The Team: Looking to join the heart of Paytm? Are you someone who loves to build products and also gets curious about technology stack being used? The Payments team is looking for Product Managers to create high impact and critical business products. You will work with business leaders and engineering partners to drive the strategy, roadmap, execution of a product area. Successful product managers are extremely customer focussed, creative thinkers, hustlers who enjoy a high paced environment and to be able to get stuff done. Role Overview:- We are looking for a Senior Product Manager to own and scale Paytm's International Expansion charter. This role requires deep hands-on experience in payment products across acquiring, gateways, banking and card scheme integrations, merchant onboarding, settlement systems and merchant experience. Key Responsibilities:- * Own the end-to-end product roadmap for international payments: merchant onboarding, card acceptance, clearing, settlement and payouts, reconciliation, merchant experience. * Lead integrations with card schemes, onboarding vendors, the card switch, settlement banks, terminal vendors, FX providers and open banking aggregators. * Design onboarding, settlement, reconciliation, payment, merchant features that meet the regulatory requirements of each market. * Drive cross-functional execution across product, engineering, compliance, and business teams. * Work with solution architects and engineering leads, write detailed product requirement documents, and manage roadmaps and deliverables. * Work with multiple stakeholders, senior management and cross-funct

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. Superpowers that will help you succeed in this role: - Bachelor's degree in engineering with stream Electronics & Telecommunications. Focus: Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal). Key Responsibilities:- *Assist in gathering basic business requirements for Telco services. *Support documentation of functional specifications and user stories. *Learn and contribute to the product life cycle of assigned services. *Monitor the performance and health of live Telco services. *Assist in the initial investigation of operational issues and incidents. *Support creation and maintenance of operational documentation. *Learn and utilize service monitoring tools and platforms. *Participate in testing o