Production Support Analyst

**Must already reside in the New York Tri-state area* The base salary range for this position is $85,000 - $119,000 annually, based on experience, skills, qualifications, and market factors. Want to work in technology within the financial services industry? We are looking for an experienced Production Support Analyst to join a dynamic technology team supporting mission-critical equities trading platforms and alternative trading systems. This role provides direct exposure to electronic trading, market structure, production engineering, and platform reliability within a fast-paced financial markets environment. We would like to talk to you if you: Experienced in supporting distributed systems and high-availability trading platforms. Like to work in a fast-moving environment and are not afraid to improve processes and systems. Enjoy new technological challenges and solving complex production issues. Are keen to learn about electronic trading, market structure, and production engineering while helping users and stakeholders solve critical business challenges. Believe a team working well together is smarter than the single smartest person on that team. Have grit, drive, and a deep sense of ownership. Thrive in a highly collaborative environment partnering with traders, developers, quantitative teams, and business stakeholders. As a Production Support Analyst, you'll help support and maintain mission-critical trading applications and alternative trading systems, ensuring platform stability, operational excellence, incident resolution, and continuous improvement across the production environment. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide. Core Services Consulting and Advisory Managed S

Locations: New York City, NY Salary: $70,000 Want to work in technology at an investment bank? In-depth graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in a MySQL Server. What you'll need: Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math). A GPA of

Locations: United States - we are looking for candidates who are flexible to working onsite in multiple locations across the United States. Primary Locations are New York, NY and Dallas, TX. Salary: $58,000 - $70,000 Want to work in technology at an investment bank? In-depth graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to&

LoanIQ Business Analyst Location: New York | Hybrid (3-Days) | Contract or Full-time The Role We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle. You will act as a trusted advisor and subject matter expert for Loan IQ, helping shape solutions that improve efficiency, scalability, and user experience while supporting strategic transformation initiatives. What You’ll Do Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events. Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems. Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors. Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes. Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors. What We’re Looking For Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments. Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality. Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services. Strong analytical skills with e

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The New York Times is looking for a System Analyst to support the operation and maintenance of the infrastructure for our publishing and production operations. You will support essential in-house applications and workflows. You will play an important part in ensuring these systems integrate with our broader production environment. You will collaborate with the larger IT department. You will need to support our manufacturing processes. You will work with internal colleagues, vendors, and contracted third-party developers. You will report to the Manager of Production Systems at the College Point plant in Queens, NY. This department is part of the corporate IT department of the New York Times. You will not manage people, but will independently manage projects. You will be hybrid, with 3 days on-site expected. The College Point plant is a 24/7/365 operation manufacturing newspapers. We will require you to work off hours during system migrations, outages, and upgrades. Responsibilities: Research, develop, test, and maintain infrastructure of applications controlling publishing and production, including NewswayX and Mueler SAM Support and maintain vendor production systems to ensure reliability and operational continuity. Create technical specifications for new features and manage related JIRA tickets. Develop new procedures, test and deploy them, train end users Write system and user documentat

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Senior System Analyst is an individual contributor within Enterprise Technology responsible for the configuration, release management, and operational support of Zip, our procurement and intake platform. As a Sr. Systems Analyst - Procurement you will report to the Sr. Manager of HRIS. You will partner with multiple teams, including Sourcing, Accounts Payable, Finance, Legal, and Enterprise Applications. Your partnerships will ensure Zip remains stable, well-governed, and aligned with Workday and other SaaS financial applications. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days/week. Responsibilities: Manage Zip configuration, including workflows, fields, validations, permissions, and company settings Manage Zip release cycles (monthly and ad hoc), including reviewing release notes, assessing impact, advising business, coordinating testing, and promoting changes from sandbox to production Administer user roles and permissions in Zip to ensure appropriate access, segregation of tasks, and compliance with governance and security standards Partner with Sourcing, Accounts Payable, Finance, and Legal to translate requirements into Zip configuration changes Evaluate and resolve Zip support requests, defects, and small enhancement Follow our SDLC and change control procedures to guarantee proper configuration, testing, validatio