Production Support/SRE Analyst - Houston, New York

Locations: New York City, NY Salary: $70,000 Want to work in technology at an investment bank? In-depth graduate training, ongoing support, opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches). Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries, from insurance to healthcare to travel. What you'll do: Production support plays a vital role in enterprise technology, from algorithmic trading engines to regulatory reporting. Think of it as healthcare for technology. As a production support analyst with mthree, you’ll be on a shared mission to look after the technical systems and processes other teams rely on. How the Alumni program works: Apply via this job advert. Complete our assessment process. Get trained at mthree Academy in an online class for 4-8 weeks with other graduates. Join a mthree client for 12-24 months while receiving support and salary increases every 12 months. The vast majority then convert to permanent employees with the client at the end of the program. What you’ll learn at the mthree Academy: How to discuss production support activity at a high level including ITIL (information technology infrastructure library), monitoring, DevOps, SRE (site reliability engineering), and disaster recovery. How to discuss common financial topics, including financial markets, equity trading, derivatives, currency, treasury, regulation, and risk. How to write a basic computer program in Python, including user input, common data structures, and flow of control. How to use MySQL to perform CRUD (create, read, update and delete) operations on a relational database stored in a MySQL Server. What you'll need: Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, math). A GPA of

Production Support Analyst - Front Office Team at a major investment bank requires a Support Analyst to join their Front Office facing Prime Brokerage, Funding, Equity Finance and Securities Lending Trading and Risk group providing 1st and 2nd line support and enhancement to their Equity Fund applications. Candidates will be responsible for facing off to traders and external clients providing low latency Equity Support Analyst responsibilities, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to have an understanding of production / SRE environments across large scale distributed global systems with solid Linux / Unix skills. Full detailed spec available. Essential skills: Application Support Analyst Global Environment Experience Database manipulation in SQL L1/L2 Support Unix/Linux ideally with Scripting (Bash/Shell/Python) Financial Services experience desired but not essential Production Support Analyst - Front Office

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for a Technical Account Manager to partner with our most strategic enterprise customers and ensure they derive sustained operational value from Observe. This is a hands-on, post-sales technical role focused on long-term platform adoption, optimization, and technical partnership. You will work directly with SRE, DevOps, platform, and engineering teams to embed Observe into daily workflows, evolve telemetry strategy over time, and continuously improve reliability, performance, and cost efficiency. This role is ideal for an experienced observability practitioner who enjoys being deeply embedded with customer teams, solving real production challenges, and acting as a trusted technical advisor in complex enterprise environments. What You’ll Do Serve as the primary technical owner and trusted advisor for assigned strategic a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you’ll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe—using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initia

**Must already reside in the New York Tri-state area* The base salary range for this position is $85,000 - $119,000 annually, based on experience, skills, qualifications, and market factors. Want to work in technology within the financial services industry? We are looking for an experienced Production Support Analyst to join a dynamic technology team supporting mission-critical equities trading platforms and alternative trading systems. This role provides direct exposure to electronic trading, market structure, production engineering, and platform reliability within a fast-paced financial markets environment. We would like to talk to you if you: Experienced in supporting distributed systems and high-availability trading platforms. Like to work in a fast-moving environment and are not afraid to improve processes and systems. Enjoy new technological challenges and solving complex production issues. Are keen to learn about electronic trading, market structure, and production engineering while helping users and stakeholders solve critical business challenges. Believe a team working well together is smarter than the single smartest person on that team. Have grit, drive, and a deep sense of ownership. Thrive in a highly collaborative environment partnering with traders, developers, quantitative teams, and business stakeholders. As a Production Support Analyst, you'll help support and maintain mission-critical trading applications and alternative trading systems, ensuring platform stability, operational excellence, incident resolution, and continuous improvement across the production environment. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide. Core Services Consulting and Advisory Managed S

LoanIQ Business Analyst Location: New York | Hybrid (3-Days) | Contract or Full-time The Role We are seeking an experienced Loan IQ Business Analyst to support the delivery, enhancement, and ongoing operation of mission-critical lending platforms for leading financial institutions. This role sits at the intersection of business and technology, partnering with stakeholders across front, middle, and back-office functions to optimize loan servicing processes, drive system improvements, and ensure operational excellence throughout the loan lifecycle. You will act as a trusted advisor and subject matter expert for Loan IQ, helping shape solutions that improve efficiency, scalability, and user experience while supporting strategic transformation initiatives. What You’ll Do Partner with business stakeholders to gather, analyze, and document requirements across loan origination, servicing, repayments, restructures, and other loan lifecycle events. Serve as a Loan IQ SME, supporting modules including servicing, accounting, agency deals, and integrations with upstream and downstream systems. Translate business requirements into functional specifications, user stories, process flows, and solution designs for development teams and vendors. Lead or support testing activities including SIT and UAT, creating test cases, managing defect resolution, and validating business outcomes. Provide production support through issue triage, root cause analysis, data investigation, and coordination with technology teams and third-party vendors. What We’re Looking For Proven experience as a Business Analyst supporting commercial lending, syndicated loans, or loan operations environments. Strong hands-on knowledge of Finastra Loan IQ, including servicing, accounting, agency, and loan lifecycle functionality. Experience gathering requirements, documenting business processes, and delivering technology change initiatives within financial services. Strong analytical skills with e