About the role: The Technical Sales Engineer acts as a primary technical authority on sales calls and RFPs, informs scope, effort and delivery timelines for integrated solutions, performs live product demonstrations, and evaluates partner tech stacks and objectives for compatibility - while serving as the connective tissue between Sales, Marketing, Partner IT, and internal Product/Engineering teams to keep deals moving from discovery to go-live. Key responsibilities: Complex Solution Selling Serve as the primary technical expert throughout the sales cycle - joining AM discovery calls and partner meetings when platform integrations or product delivery are on the agenda. Informs the solution design for primary product offerings (FSA SmartSpender, Email-as-a-Service (EaaS), DirectPay, and related integrations) and is the primary liaison between Product and Sales. Support pre-sales demos and RFP responses with technical accuracy. Develop and maintain technical proficiency in supported product offerings sufficient to run live solution demonstrations and articulate technical differentiation to enterprise partners. Provide a point of view on technical and process recommendations to partners and prospects, positioning solutions in terms of revenue impact, cost reduction, and partner satisfaction. Delivers technical scope, estimated effort, and delivery timelines to support sales up-selling, onboarding, and implementation needs. Cross-Functional Leadership Acts as a key stakeholder alongside Product and Engineering across the deal lifecycle, providing sales and technical context that informs solution design decisions. Provide the connective tissue between AMs, Marketing/Creative, Partner IT teams, and internal Product/Engineering teams. Feed product feedback and integration friction points back to i
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Role overview
Job description
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a
…What they are looking for
Skills & requirements
Qualification
Bachelor’s/Master’s Degree degree in Business, Marketing (top-tiers or a related field. Native Spanish and fluent English is a must Entrepreneurial mindset to establish and grow our presence in a new market, demonstrating autonomy, Self-starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment. Naturally curious and passionate about learning and adapting to new markets, technologies, and sales strategies in Iberia You have used and acquired a good understanding of CRM (Salesforce, Zendesk and Hubspot, etc). Tons of energy, passion, humor , compassion, and enthusiasm Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💶 Competitive salary package & benefits DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense
Department · Partnerships

Hiring company
Aircall.io, Inc.
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
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