Speaker Programs Manager Reports To: Associate Director, Speaker Programs Department: Corporate Marketing Location: Remote Position Summary Natera is seeking a detail-oriented and highly organized Speaker Programs Manager to support day to day operations within the Speakers Program Office. Reporting to the Associate Director, Speaker Programs, the Speaker Programs Manager will serve as an operational resource for field representatives, speaker faculty, and cross-functional partners. This role will support speaker program operations:including nomination, contracting, compliance, honorarium and expense processing, and payment. The ideal candidate brings prior experience in speaker bureau execution, HCP engagement, or customer success supporting diagnostics, biotechnology, pharmaceutical, or medical device organizations, and thrives in a high-volume, detail-driven environment. Key Responsibilities Operations & Compliance Manage speaker programs operations for assigned business unit(s), ensuring consistency, compliance, and operational rigor at every stage. Maintain accurate program records, documentation, and audit-ready files in accordance with company SOPs and regulatory requirements. Proactively identify gaps or risks in program workflows and escalate issues to the Associate Director in a timely manner. Serve as the go-to operational resource for all speaker program activity, providing real-time status visibility to internal stakeholders. Act as the primary liaison between Area Marketing Managers (AMMs) and the Compliance team, managing escalation communications on program-related issues. Track open compliance issues and escalations through to resolution, maintaining complete documentation of all communications and outcomes. Support audit readiness by ensuring all speaker program files are complete, accurate, and organized per compliance and Legal requirements. Stakeholder Management Act as the primary point of contact for field representatives (AMMs
Salary not disclosed
Check market pay for comparable Salesforce Associate Director | Financial Services roles before applying.
Role overview
Job description
As Associate Director of Financial Services at Plative, you will report to our Senior Director of Salesforce Delivery and will lead our Salesforce Financial Services consulting practice. Associate Directors at Plative are key members of our leadership team, and are responsible for: (a) maintaining delivery excellence and customer satisfaction throughout client engagements; (b) building and nurturing a high performing delivery team; and (c) driving commercial success of the business. Maintaining Delivery Excellence and Customer Satisfaction: Maintain executive alignment with client leadership, regularly solicit and listen to employee and client feedback with empathy, and support both our employees and clients in proactively addressing critical project issues and risks. Build deep customer loyalty and drive follow-on business beyond initial Salesforce implementations. Champion and advocate
…What they are looking for
Skills & requirements
Qualification
Minimum of 5 years managing complex Salesforce projects Minimum of 3 years of practice management and leadership experience Knowledge and experience with both waterfall and agile project methodologies. Strong executive presence and ability to interact with C suite Ability to handle client escalations, strategic alignment conversations and conflict resolution at executive levels Desired
Department · Salesforce Delivery
Hiring company
Plative
Plative is on a mission to improve the performance of our clients through implementing impactful solutions that drive businesses forward. Our clients come to us because they require guidance and expertise from people who have been there, done that, and view themselves as a strategic extension of their team. And we need your help to do it. Why you’ll love it here: The AI Frontier: We’re at the forefront of the agentic revolution. You won’t just be selling and billing hours; you’ll be helping our customers build an autonomous future with the latest Salesforce and NetSuite AI innovations. Elite Pedigree: You’ll work within the top tiers of the Salesforce and NetSuite ecosystems, getting first access to some of the most complex and high-impact projects in the industry. Global Culture & Zero Red Tape: Collaborate with teammates from Vancouver, to New York, to Mumbai in a high-growth environment that moves quickly to deliver for our customers.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
$180K – $270K/yr
🔔 Get job alerts
New Salesforce Associate Director | Financial Services jobs in Canada, straight to your inbox.
No spam · Unsubscribe anytime