Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP") to serve as the strategic HR partner for Toast's R&D organization — a 2,000+ person community spanning Engineering, Product, and Design. You'll report directly to the Senior Director, PSP and operate as a true thought partner to senior leaders, helping shape how we build, develop, and sustain a world-class product and technology organization. This is a high-impact individual contributor role for someone who excels at navigating organizational complexity, influencing without authority, and translating people strategy into practical outcomes. The right person is equally comfortable in a room with a SVP discussing org design as they are rolling up their sleeves on a calibration cycle or a difficult performance conversation. Note to applicants: We are prioritizing candidates located near our hubs in Boston, New York City, Toronto, San Francisco, and Omaha. A day in the life (Responsibilities) Partner with R&D SVPs, VPs and senior directors to design and evolve org structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity. Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation. Drive consistent, high-quality performance calibrations across Engineering, PM, and Design — building leader capability and ensuring fair, differentiated outcomes. Champion a culture of clear expectations and candid feedback; help leaders understand what "raising the bar" looks like in practice. Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale. Use en
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’
…About this listing
- Listed from Cloudflare's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 27 Aug 2026
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export laws without sponsorship for an export license; Cloudflare provides reasonable accommodations to qualified individuals with disabilities
Department · People & Places
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Cloudflare
Welcome to Cloudflare - Powering the next generation of applications
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$290K – $398K/yr
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