Senior Field Service Engineer

Director of Technical Services (also considered: Technical Service Manager / Service Manager) Department: Technical Services / Field Service Operations (cross-functional with Engineering, Product, and Quality) Reports To: Senior Director of Application Engineering Direct Reports: Field Service Technicians, Service Engineers, Technical Trainers Location: Austin, TX Employment Type: Full-Time About Us Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com About the Role We are seeking a Director of Technical Services to lead the technical backbone of our field service, commissioning, and customer support operations across the Commercial & Industrial (C&I) market. This person will be the senior technical authority for our motor, drive, and control system products — owning everything from field troubleshooting escalations and startup/commissioning through technician development and long-term service process improvement. This is a hands-on leadership role that blends deep technical expertise in 480VAC industrial motors, Variable Frequency Drives (VFDs), HVAC systems, and control systems with the people-leadership skills to build, mentor, and scale a high-performing team of technicians and engineers. You'll partner closely with Engineering, Product, Sales, and Quality to reduce field failures, shorten resolution times, and turn service data into product and process improvements. What You'll Do Technical Leadership & Escalation Support • Serve as the technical escalation point for complex

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Zoox's Fleet Operations Program Management team delivers cross-functional programs critical to the growth, expansion, and efficient operation of our commercial autonomous vehicle service. We partner closely with Fleet Operations and cross-functional stakeholders to verify, validate, and launch new software on our fleet — while continuously maturing our operational processes to deliver a premium customer experience. We're looking for an experienced, forward-thinking Senior / Staff Program Manager to help define and execute strategies that scale our Verification & Validation (V&V) operations. Our testing fleet — hundreds of vehicles across multiple cities and private tracks — is growing rapidly in size and geographic reach. This is a highly cross-functional role operating at the intersection of operations, autonomy, engineering, and product — requiring someone who can navigate technical complexity while driving alignment and execution across a broad set of stakeholders. Expected Travel: 10–15% In this role, you will: Lead and coordinate large-scale, highly cross-functional programs spanning Autonomy, Product, Infrastructure, Engineering, and Safety teams to drive measurable improvements in fleet efficiency and software quality Own and drive operational efficiency initiatives that span multiple engineering, field service, and operations teams — identifying bottlenecks, aligning stakeholders, and unblocking downstream execution Partner with System Design & Mission Assurance and other safety teams to gather and pressure-test requirements — bringing a critical lens to ensure what's being asked for is the right thing to build or prioritize Champion the adoption of AI and data-driven tools within operations — including building centralized, multi-source reporting systems that surface actionable intelligence from the field and feed into leadership decision-making Run monthly business reviews (MBRs) with a broad set of

⚡ POWER SYSTEMS SENIOR ACCOUNT EXECUTIVE EOLA Power — Inc. 5000 Fastest-Growing Company (2025) Priority Cities/ States: Fl- Central, Northern, New England, Fort Worth, TX, Dallas, TX, NC We’re not hiring employees. We’re hiring closers. At EOLA Power, an Inc. 5000 Fastest-Growing Company , we service and upgrade UPS systems, batteries, and critical power infrastructure for hospitals, data centers, municipalities, industrial facilities, and federal agencies. Our growth has created an opening for an experienced Power Systems Senior Account Executive to help expand our footprint across the Southeast and emerging territories. ⚡ WHAT YOU WILL DO Lead full-cycle sales: site visits, scoping, technical assessments, proposals, negotiation, close Develop long-term relationships with mission-critical clients (healthcare, industrial, federal, municipal, data center) Collaborate with engineering, inside sales, contracting, and field service teams to deliver accurate solutions Build and maintain your own book of business with full support behind you ⚡ WHO YOU ARE 5+ years experience in UPS systems, electrical power, generators, batteries, critical infrastructure, or related industrial sectors Strong understanding of electrical concepts: UPS topology, battery systems, bypass configurations, kVA sizing, power distribution, and system replacements. Proven record of closing $2M–$5M+ annually (after ramp) Clear communication, professional presence, strong follow-through Experience working with hospitals, municipalities, industrial plants, or data centers is a plus Self-driven, organized, and capable of managing complex technical sales independently ⚡ COMPENSATION OTE: $250K–$300K+ (Base salary + Uncapped commissions + Bonuses) Vehicle allowance Healthcare/Vision/Dental + 401(k) Paid travel Strong inside sales & engineering support ⚡ WHY EOLA POWER Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years . In our most recent Great Plac

ACCOUNT EXECUTIVE (TIER 1) EOLA Power — Inc. 5000 Fastest-Growing Company (2025) Priority Cities/States: Central & North Florida, New England, Fort Worth, TX, Dallas, TX, North Carolina EOLA Power is one of the fastest-growing critical power companies in the United States and an Inc. 5000 Fastest-Growing Company. We service UPS systems, batteries, and mission-critical infrastructure for hospitals, industrial facilities, municipalities, and data centers. WHAT YOU WILL DO Learn how to scope UPS replacements, battery upgrades, bypass systems, repairs, and PM programs Conduct site visits, build proposals, and manage your pipeline Work closely with Inside Sales, Contracting, Engineering, and Field Service teams Build long-term relationships across healthcare, industrial, municipal, and commercial markets Maintain disciplined follow-up, organization, and CRM accuracy IN-PERSON EXPECTATION This is a remote position, but success in this role requires being active in your territory: Meeting clients Visiting sites Attending tradeshows and industry events Traveling throughout your territory Engaging in revenue-producing activity If you're not in front of customers, you're with us - learning, preparing, and building toward being in front of customers. This is how you ramp quickly in this industry. WHO YOU ARE You don’t need UPS experience to succeed - but you do need to be: Coachable and eager to learn Organized and disciplined Comfortable in industrial environments Strong at communication and relationship building Driven to build a career in a high-growth industry Curious about technical systems, including electrical, mechanical, batteries, and generators Bonus experience: Industrial or technical sales Generator, electrical, or HVAC industries Field service background in UPS, battery, testing, mechanical, or electrical Selling PM contracts or technical services This role is designed for someone who wants to grow into a Tier 2 Power Systems Senior Account Execu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Data Analyst - Field Analytics As part of Okta’s Go-To-Market Strategy & Operations group, the Field Analytics team drives insight and scale within the global field organization. We serve as the core engine for the analytics and strategic analysis that enable our leaders to make data-driven decisions that determine the trajectory of Okta’s growth. You will be responsible for building high-impact technical assets, ranging from executive Tableau dashboards to standardized Snowflake datasets, while staying at the forefront of AI-driven analytics workflows. You will partner with US-based leadership and local team members to ensure our reporting framework is scalable, accurate, and deeply aligned with Okta’s global GTM strategy. Job Duties & Responsibilities: Analytics Delivery: Design, build, and maintain high-visibility Tableau dashboards and reporting assets that provide actionable insights to business partners across the global organization Data Set Engineering: Build and optimize production-grade data sets in Snowflake, ensuring that all field data (Pipeline, Bookings, Productivity) is clean, structured, and easily accessible for self-service analysis. Documentation & Governance: Take ownership of the technical documentation for all GTM reporting assets, ensuring data lineage, metric definitions, and logic are clearly defined and accessible. AI Implementation: Champion the use of Generative AI tools to accelerate the analytics lifec