Overview: The Institutional Client Growth team member will be responsible for driving growth, client engagement, retention, and account development across the Institutional client segment in India. This individual will serve as the primary relationship manager for key institutional accounts, ensuring proactive engagement, identification of new business opportunities, and delivery of a superior client experience. The role is critical to expanding the firm's presence within institutional clients, increasing wallet share, strengthening client relationships, and driving sustainable revenue growth. The incumbent will work closely with Sales, Research, Client Service, and Leadership teams to maximize account penetration and ensure the voice of the customer is reflected in business decisions. This is a hybrid position out of our Mumbai office. What You’ll Do: Client Relationship Management Manage and develop relationships with institutional clients across Private Equity, Venture Capital, Investment Banking, Corporates, Consulting Firms, and other strategic accounts. Conduct regular client outreach to understand business priorities, gather feedback, and identify opportunities for deeper engagement. Serve as the primary point of contact for key client stakeholders. Build strong executive-level relationships to improve client retention and expansion opportunities. Sales Growth & Revenue Expansion Drive growth across existing institutional accounts through proactive account management. Identify upsell and cross-sell opportunities and partner with sales leadership to convert opportunities into revenue. Develop account growth plans for strategic clients. Monitor account performance and recommend actions to improve client engagement and commercial outcomes. Client Engagement & Coverage Execute a structured client engagement program with high-frequency outreach across active accounts. Increase client coverage and interaction levels significantly above current
Salary not disclosed
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Role overview
Job description
You’ll join the Premium Growth India team within the Markets & Subscriptions organisation, focused on making Spotify Premium an increasingly desirable music experience in India. Sitting at the intersection of marketing, product, music, and strategy, the team works closely with Music, Marketing, Partnerships, and other teams to grow Premium through cultural relevance and artist-led initiatives.
In this role, you’ll own Premium desirability and the artist and partner Premium flywheel for India, shaping how we work with artists, cultural moments, fandom, and partnerships to drive Premium consideration and measurable conversion at scale.
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Define and execute the Premium desirability strategy for India, using artist-led and culturally relevant initiatives to drive consideration and conversion.
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Own the artist and partner flywheel for Premium growth, evolving artist advocacy, fan experiences, and partnership programs toward measurable Premium outcomes.
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Shape and execute the Premium opportunity within existing in-person activations, including film partnerships, bespoke music events, festivals, and other relevant cultural moments.
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Partner with local Music & Podcasts, Marketing, Partnerships, and other teams to identify and activate artists, creators, and partners that can help grow Premium.
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Design and run desirability initiatives with clear success metrics, using performance data and audience behaviour to understand what works and continuously improve the strategy.
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Own the fandom value opportunity for Premium end-to-end, from identifying opportunities to partnering with Product on fan-facing Premium features and experiences.
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Develop business cases and evaluate the impact of desirability, artist, and partner initiatives to inform where we invest and scale.
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Capture and share learnings that strengthen the India Premium Growth playbook, contribute to cross-regional Growth initiatives, and support adjacent growth priorities when business needs require it.
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Integrate AI-driven tools and workflows thoughtfully to improve decision-making and execution efficiency.
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You have 5+ years of experience across growth, marketing, partnerships, strategy, or related roles in a digital consumer business such as streaming, music, entertainment, media, or technology.
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You have strong experience with music and fandom and understand how fan communities form, what drives engagement, and how fandom can translate into measurable business outcomes.
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You understand growth marketing and connect cultural and creative ideas to measurable outcomes such as consideration, conversion, and subscriber growth.
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You have experience independently owning and scaling artist-led campaigns, partnerships, live experiences, or similarly complex consumer initiatives from strategy through execution and measurement.
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You are comfortable using data and audience insights to make decisions, test hypotheses, measure impact, and refine your approach.
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You work effectively across functions and can influence outcomes without direct authority, particularly when collaborating with Music, Marketing, Partnerships, Product, and other teams.
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You are curious about cultural trends and user behaviour in India and enjoy testing, learning, and iterating to understand what drives Premium consideration and conversion.
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Experience working directly with artists, labels, fan platforms, music or entertainment marketing, or Product teams on consumer-facing experiences can help you succeed in this role.
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This role is based in Mumbai
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We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
About this listing
- Listed from Spotify's careers site via Lever · last confirmed on the source 19 Oct 2026
- Posted 6 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Who You Are You have 5+ years of experience across growth, marketing, partnerships, strategy, or related roles in a digital consumer business such as streaming, music, entertainment, media, or technology
Department · Markets & Subscriber Growth
Hiring company
Spotify
Spotify is a digital music service that gives you access to millions of songs, podcasts, and audiobooks. Listen to your favorites online now.
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