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Role overview
Job description
JOIN OUR TEAM As a Senior Last Mile Manager Southern Europe , you will take complete regional ownership of our end-to-end delivery and returns operations, building and running a premium, failure-proof last mile experience. You will manage carrier performance, rate architecture, and service quality while leading one regional Coordinator and partnering shoulder-to-shoulder with Customer Care. We are looking for a hands-on, field-first leader who builds your own data models and automates repetitive workflows using AI agents to drive continuous improvement. This position is permanent and based in the Robakowo . WHAT YOU'LL DO Own the end-to-end delivery and returns performance across the region to ensure a consistently premium customer experience Build and maintain strong carrier partnerships by leading commercial tenders, rate card negotiations, SLA enforcement, and data-driven reviews Spen
…About this listing
- Listed from Westwing's careers site via Personio · last confirmed on the source 19 Oct 2026
- Posted 17 Aug 2026
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What they are looking for
Skills & requirements
Department · Operations
Hiring company
Westwing
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