We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure. The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations. What you'll be doing: Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests. Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards. Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs). Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement. Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness. Conducting blameless postmortems and following through on Root Cause Analyses (RCAs). Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations. Developing knowledge base articles for automa
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Role overview
Job description
Role Overview You’ll be a senior hands-on Network Engineer at the center of highly available, global infrastructure. You’ll design, run, and improve enterprise and data center networks that thousands of users and critical applications rely on every day. You’ll work across routing, switching, firewalls, SD‑WAN, and load balancing, primarily using Cisco, Fortinet, and F5 technologies. You’ll be the person others turn to for complex troubleshooting, resilient network design, and modernization initiatives across enterprise and private cloud environments. If you enjoy solving tough networking problems, shaping network architecture, and partnering with security, cloud, and operations teams to keep things fast, secure, and reliable, this role gives you room to grow your technical depth and influence. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design, deploy,
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Skills & requirements
Qualification
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements; We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures
Department · Engineering Group
Hiring company
Diligent Corporation
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