Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: Sony Interactive Entertainment (PlayStation) is seeking a Senior Commercial Manager to shape, lead, and scale strategic e-commerce initiatives across the global Direct to Consumer business. You will identify and size growth opportunities, turn customer, market, competitive, and trade data into clear commercial choices, and influence product direction. You will lead initiatives from validation through launch, adoption, optimization, and transfer into sustainable business ownership. You will be accountable for the quality of the commercial recommendation and the measurable outcome. Working with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations, you will establish the evidence required to act, challenge assumptions, and align senior stakeholders around customer and commercial value. This role requires senior commercial judgment and strong hands-on analytical capability. It is not a Data Scientist or project coordination position. What you'll be doing: Drive strategy initiatives in Direct-to-Consumer by identifying the commercial problem, influencing product roadmap and owning pilot and execution. Turn complex data into commercial decisions using BI tools, Query Large Data Sets and advanced design of
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Role overview
Job description
Shape and execute product strategy across core book experiences, conversion flows, content pipeline, and creator tooling.
Partner with teams across Spotify to identify and close gaps across book surfaces, creating a coherent end-to-end experience from content pipeline through to the consumer experience.
Collaborate with Design, Engineering, Product Insights, and Program Management to lead improvements across discovery, conversion, listening, and creator-facing surfaces.
Conduct, commission, and use research to understand listener behavior, creator needs, book consumption patterns, and market trends.
Use qualitative and quantitative insights to identify the most impactful opportunities across the book ecosystem and prioritize accordingly.
Define and track success metrics across the book experience, connecting upstream pipeline health with downstream listener outcomes.
Identify systemic friction points and opportunities across the book ecosystem, and advocate for improvements that strengthen the end-to-end experience.
You have 4+ years of experience in product management, ideally working across complex product ecosystems with multiple surfaces, partners, and dependencies.
You have a track record of improving multi-surface product experiences, not just launching new features but making existing systems work better together.
You use analytics, A/B testing, and user research to guide product decisions.
You're comfortable working across both consumer-facing and platform or tooling surfaces, and can move between listener needs and creator needs.
You communicate clearly and build shared understanding across teams that don't always see each other's work, translating between consumer, pipeline, and creator perspectives.
You're comfortable with ambiguity and managing complexity across multiple teams and partners.
You think in systems and map how changes in one part of the ecosystem (content pipeline, creator tooling, conversion flows, consumer surfaces) affect the rest.
You look for the most impactful fix rather than optimizing surfaces in isolation.
What they are looking for
Skills & requirements
Qualification
Who You Are You have 4+ years of experience in product management, ideally working across complex product ecosystems with multiple surfaces, partners, and dependencies
Department · Product
Hiring company
Spotify
Spotify is a digital music service that gives you access to millions of songs, podcasts, and audiobooks. Listen to your favorites online now.
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