The Position CallRail is looking for a Senior Product Manager to own one of our most important integration domains — either our ad platform integrations (Google Ads, Microsoft Advertising, Meta) or our CRM integrations (Salesforce, HubSpot, and the vertical systems our customers run their businesses on). These integrations are where CallRail's data becomes real value for customers: closing the loop between a phone call and the ad that drove it, or pushing conversation intelligence into the system a sales team actually works in. You'll lead the strategy for your domain and own that surface end to end, and partner with the other integrations PM on the shared patterns — data sync, authentication, webhooks, and third-party APIs — so the portfolio stays coherent. Your integrations are also the foundation other teams build on — including Voice Assist , where what our AI agents can do for a customer depends directly on what your integrations can read and write. We're looking for someone who is genuinely AI-fluent — both in how they work and in what they build. The integration landscape is changing fast: platforms are exposing agent-accessible interfaces, customers expect setup and mapping to be intelligent rather than manual, and the PMs who move fastest are the ones using AI as a daily tool rather than a talking point. You don't need to be an ML engineer. You do need to reach for AI first and have opinions about where it helps and where it doesn't. This role suits a self-motivated PM who thrives at both setting product direction and rolling up their sleeves to deliver results with engineering. What You'll Do Own your integration domain Define and own some of our largest core integrations, aligning them with business goals, customer needs, and strategic partnerships. Take the integrations customers already depend on past MVP — fill functional gaps, expand data coverage, and make them genuinely good rather than merely connected. Own how customers experience yo
Senior Product Manager – Made-To-Order/Manufacturing Network
Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Senior Product Manager, Made To Order & Embellishment Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platfo
…About this listing
- Listed from Fanatics Commerce's careers site via Greenhouse · last confirmed on the source 18 Oct 2026
- Posted 31 Aug 2026
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173
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What they are looking for
Skills & requirements
Qualification
7+ years of product management experience, with at least 3 years in a manufacturing, supply chain, or operations technology domain — including hands-on ownership of a manufacturing execution system (MES), WMS, or similar operational platform, ideally in a high-SKU, make-to-order environment. Demonstrated experience working within or alongside an ERP program, with strong working knowledge of Work Order or production order constructs and the data models that underpin them. Proven track record of delivering in complex, multi-stakeholder environments where operations teams are the primary customer, including managing cross-functional alignment across tech, ops, and finance. Strong process mapping and requirements decomposition skills — able to translate messy operational reality into clean, unambiguous system requirements without losing fidelity to how the shop floor actually works. Technical fluency sufficient to hold substantive conversations with engineers and integration architects; comfortable interrogating data pipelines, integration events, and system architecture without needing to write code. Data-fluent: able to define metrics, build and interrogate dashboards, and use quanti
Department · Commerce - Technology
Hiring company
Fanatics Commerce
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