Senior Site Reliability Engineer (SRE) / Managed Services Engineer

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. Onboarding is where regulatory requirements, customer acquisition, and time-to-first-value meet. Every improvement you ship should help more customers open an account compliantly, activate faster, and reach the products that matter. Your mandate is to own the onboarding journey as both a growth product and a regulated platform: KYC and account opening, activation and referral mechanics, new-product onboarding, and a meaningful trading scope. Within six months, you will own the onboarding-and-growth charter and take on trading product work in addition to the onboarding charter. You will report to Onboarding squad Lead and work closely on the trading portion of the charter. You will run your roadmap with independence, make prioritization calls, and own the how and the when. If you have built onboarding in a regulated consumer fintech, parts of this will feel familiar. The difference is the breadth: one onboarding platform must support a growing set of products, regulatory paths, and trading journeys. The playbook is still being written. What You'll Actually Do: Own compliant customer onboarding end-to-end. You set the roadmap for account opening, identity verification, KYC requirements, and platform capabilities. You make the tradeoffs between conversion, speed, risk, and regulatory obligations. Turn onboarding into a growth engine. You own activation, referral, new-user incentives, and time-to-first-value. You partner with Marketing on acquisition

About the role We are looking for a Senior Business Operations Associate to help run an AI-native operating environment across people, AI agents, and cross-functional teams. This is a high-ownership business operations role for someone who combines strong business judgement with enough technical fluency. You will help turn AI-agent capabilities into reliable production workflows, keep teams aligned in real time, and ensure that AI-heavy processes have clear ownership, quality standards, handoffs, and escalation paths. The role sits at the intersection of business operations, product operations, technology, and digital assets. You will need to move quickly, communicate clearly, understand changing market context, and remain dependable when urgent internal issues arise. What you’ll do Real-time business and team alignment Coordinate real-time alignment across business teams, Engineering, Product, Operations, AI agents, and other stakeholders. Translate business priorities into clear workflows, owners, decision points, and next actions. Identify bottlenecks, unclear handoffs, conflicting priorities, and gaps in execution. Maintain visibility across fast-moving initiatives and ensure critical work continues to move forward. Stay informed about market, product, and digital-asset developments that may affect internal priorities. AI-enabled production workflows Partner with Engineering to identify where AI-agent capabilities can improve business and operational workflows. Help translate business requirements into agent prompts, workflow logic, operating procedures, and quality criteria. Support the deployment of AI-agent capabilities into reliable production processes. Test and refine AI-heavy workflows, including edge cases, failure modes, escalation rules, and human handoffs. Build practical feedback loops between business

The Trading Infrastructure team is building a high-performance, front-to-back Trading Platform that supports multi-asset trading. The platform is designed to handle financial instruments with low-latency execution, robust risk controls, and seamless integration across trading, risk, operations, and finance workflows. The system is built with a modular architecture encompassing core components such as market data feeds, order gateways, execution algorithms, risk engines, UI dashboards, middle office reconciliation, and account infrastructure. We emphasize event-driven, deterministic system design, real-time observability, and strong security. Our tech stack includes Java (low-latency), Python, Web UI (React/Ag-Grid), Aeron, ClickHouse, Kubernetes, and modern CI/CD tooling, with a strong focus on automation, scalability, and performance. AI-assisted development tools are also leveraged to boost productivity and quality across the team. Responsibilities Design, provision, and maintain scalable infrastructure for our trading systems, including CI/CD pipelines, observability stack, and runtime environments. Administer and tune databases such as AWS Aurora, PostgreSQL, and ClickHouse. Automate provisioning and configuration of EC2 and related resources using Ansible and other infrastructure-as-code tools (e.g., Terraform). Ensure secure, stable environments through proper VPC design, IAM governance, and secret management. Build and maintain system metrics and alerts using Prometheus, Grafana, and Loki. Enforce GitHub repo and branching standards across development teams. Ensure cost-effective infrastructure usage through continuous monitoring, resource optimization, and cost control strategies across AWS and containerized deployments. Manage backup and disaster recovery procedures for all critical systems. Collaborate with engineering teams to containerize services and fine-tune runtime perfo

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Reconcile daily settlement bank movements to ensure accuracy and completeness. Design and implement automated systems and processes to enhance Treasury operations. Collaborate closely with product and finance teams to optimize and streamline funding processes. Integrate risk management and control processes into daily responsibilities to monitor and mitigate risks, escalating issues as necessary. Manage regional positions, including daily safeguarding, rebalancing, short-term funding strategies, and foreign exchange execution. Ensure compliance with different safeguarding requirements. Assist in audit and compliance reviews. Requirements Bachelor degree preferably in finance, accounting, business or equivalent 3+ years of Treasury experience within the financial services industry, particularly in regulated environments Experience with Tableau and SQL (or equivalent) Strong Excel skills Good command of English & Chinese Strong analytical and problem solving skills, self-motivated and able to work under pressure Strong work ethic and ability to be productive and successful in a fast-paced environment Exceptional attention to detail with ability to identify issues and propose solutions to complex or non-standard situations #LI-CW1 #LI-Associate #LI-Hybrid Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Gr

The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibilities Assist in preparing monthly management reports Support financial projections and group accounting functions. Verify data from different reporting tools by daily/ weekly/ monthly basis Coordinate with the internal and external parties to handle day-to-day duties Manage all aspects of cash and digital asset for the Group Provide finance and accounting assistance with new business initiatives Assist in ad hoc tasks as assigned Requirements Bachelor degree preferably in finance, accounting, business or equivalent 3 years + professional work experience in finance, accounting and/or treasury; audit experience a plus Strong interpersonal skills, good team player, detail-minded, self-motivated, able to multi-task and able to work under pressure The habit of paying painstaking attention to details, correct data and following procedures meticulously Good command of both written and spoken English and Chinese Proficient in Word, PowerPoint and Excel (V-lookup and Pivot Table) Prior experience in digital assets a plus Immediate availability preferred #LI-CW1 #LI-Associate #LI-Hybrid Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry;

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager, Trading to own trading products on the Crypto.com App end-to-end. Retail trading is where users feel the product every day - and where volume, engagement, and retention compound. Every improvement you ship shows up in how people trade, how often they come back, and how Crypto.com wins share in a crowded market. Your mandate is to drive trading products from discovery through launch and iteration: roadmap clarity, feature definition, customer insight, and shipping at global scale. You will run your roadmap with independence within Trading's strategic priorities. You prioritize initiatives, cut tradeoffs, and make the call on what ships when. You report to the Senior Director of Product Management, who sets strategic direction. You own the how and the when. If you've shipped trading or financial products at scale, this will feel familiar. The difference is you'll be doing it at the frontier of crypto retail trading- perpetuals, spot, and adjacent markets- where the rails keep moving and the playbook is yours to write. No layers. No politics. What You'll Actually Do: Own the Trading roadmap. You set milestones, surface dependencies, and keep strategic priorities honest. You make the prioritization call when everything can't ship at once. Define and ship trading experiences. You write the specs, run user studies, iterate on feedback, partner with QA on test plans, and clear the backlog. Nothing in your charter goes live without your sign-off. Stay close to how traders actually behave. You interview and observe customers. You ask "Show me how you currently