Senior/ Principal Product Manager, Trading(Crypto.com App)

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products. Role Overview We are looking for a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. Onboarding is where regulatory requirements, customer acquisition, and time-to-first-value meet. Every improvement you ship should help more customers open an account compliantly, activate faster, and reach the products that matter. Your mandate is to own the onboarding journey as both a growth product and a regulated platform: KYC and account opening, activation and referral mechanics, new-product onboarding, and a meaningful trading scope. Within six months, you will own the onboarding-and-growth charter and take on trading product work in addition to the onboarding charter. You will report to Onboarding squad Lead and work closely on the trading portion of the charter. You will run your roadmap with independence, make prioritization calls, and own the how and the when. If you have built onboarding in a regulated consumer fintech, parts of this will feel familiar. The difference is the breadth: one onboarding platform must support a growing set of products, regulatory paths, and trading journeys. The playbook is still being written. What You'll Actually Do: Own compliant customer onboarding end-to-end. You set the roadmap for account opening, identity verification, KYC requirements, and platform capabilities. You make the tradeoffs between conversion, speed, risk, and regulatory obligations. Turn onboarding into a growth engine. You own activation, referral, new-user incentives, and time-to-first-value. You partner with Marketing on acquisition

Senior Site Reliability Engineer (SRE) / Managed Services Engineer Who We Are Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. With over 20 years of experience, Horizon provides a powerful multi-asset trading platform with direct connectivity to more than 80 exchanges worldwide, enabling clients to deploy sophisticated trading strategies across global markets. As our Managed Services and SaaS activities continue to grow across APAC, we are looking for a Senior Site Reliability Engineer (SRE) to join our Hong Kong team and play a key role in delivering highly available, secure, and performant trading infrastructures for our clients. Role Overview The Senior SRE Engineer will be responsible for designing, deploying, operating, and continuously improving the infrastructure supporting Horizon's hosted and managed trading platforms. Working closely with Infrastructure, Development, Product, and Client Services teams, you will ensure the reliability, security, performance, and scalability of critical production environments deployed on premises, in colocation facilities, and in cloud environments. This is a hands-on engineering role suited to someone passionate about operational excellence, low-latency infrastructures, automation, and financial technology. Key Responsibilities Platform Reliability & Operations Ensure high availability and operational readiness of Horizon's managed trading platforms. Monitor, maintain, and optimize production environments through proactive health checks, performance tuning, upgrades, and preventive maintenance. Diagnose and resolve infrastructure, network, database, and application incidents to minimize service disruption and meet service level objectives. Respond proactively to infrastructure alerts and client issues, lead deep-dive root cause analyses, and drive continuous improvement initiatives to enha

Principal Business Analyst / Project Manager Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Lead complex transformation, connect business and technology, and deliver meaningful change across Capital Markets. The Role At Capco, we are looking for an experienced Principal Business Analyst / Project Manager to lead a significant application replacement programme within Corporate & Institutional Banking (CIB). This role combines project leadership, detailed business and data analysis, and stakeholder engagement. You will lead a team of Business Analysts, oversee the replacement of legacy applications, and ensure that business requirements, technical solutions, and project delivery remain aligned. Working closely with senior business leaders, technology teams, and delivery stakeholders, you will translate complex data and legacy technology into clear business insights, actionable requirements, and practical solutions. What You’ll Do Lead Project Delivery: Own the planning, execution, governance, and change management of a C&IB application replacement project, ensuring effective coordination of deliverables, risks, dependencies, and stakeholders. Manage and Develop Business Analysts: Lead a team of Business Analysts, providing direction, coaching, and quality oversight while remaining actively involved in detailed analysis and problem-solving. Drive Detailed Data and Systems Analysis: Investigate complex data structures, legacy applications, and system behaviours, translating technical findings into meaningful business requirements and operational insights. Bridge Business and Technology: Map business processes, assess application architecture, and facilitate communication between business stakeholders, technical teams, and solution architects to support effective decision-making. Engage Senior Stakeholders: Build trusted relationships with Heads of Department and senior stakeholders, communicating project progress, risks, recommendations,

Principal Consultant - Payments SME Location: Hong Kong (Hybrid) | Practice Area: Banking & Payments | Type: Permanent Shape the future of payments. Lead transformation. Deliver lasting impact. The Role As a Principal Consultant within Capco's Banking & Payments practice, you'll help leading financial institutions design, transform and modernise their payments capabilities. Combining deep payments expertise with strong consulting and technology knowledge, you'll lead complex engagements from discovery through to solution design and delivery. You'll work closely with senior client stakeholders to define payment strategies, assess current state capabilities, and develop target operating models and technology solutions across domestic and cross-border payment ecosystems. As a trusted advisor, you'll bring industry insight, structured problem solving and strong communication skills to help clients navigate evolving customer expectations, regulatory requirements and industry change. What You'll Do Payments consulting: Lead strategic and transformation initiatives across retail banking payments, helping clients optimise payment processes, operating models and technology capabilities. Discovery and solution design: Facilitate workshops, conduct assessments and lead discovery activities to define business requirements, target-state architecture and delivery roadmaps. Solution architecture: Design end-to-end payment solutions across domestic and cross-border payment ecosystems, ensuring alignment with business objectives, customer needs and regulatory requirements. Client advisory: Act as a trusted advisor to senior stakeholders, providing insights into market trends, emerging technologies and payments innovation. Consulting excellence: Develop high-quality presentations, executive papers and client deliverables, translating complex concepts into clear and compelling recommendations. Leadership and delivery: Lead multidisciplinary project teams, manage client relatio

Help leading insurers rethink how underwriting, claims and operations work The Role Capco is growing its Insurance practice in Hong Kong and is looking for a Principal Consultant to lead transformation initiatives with major Life, Health and General Insurance clients across Hong Kong and APAC. This is an opportunity to work directly with senior insurance leaders to redesign operating models, transform underwriting and claims capabilities, modernise customer journeys, and unlock value through digital, automation, data and AI-enabled solutions. You will play a key role in shaping client outcomes, developing market propositions, and contributing to the continued growth of Capco’s Insurance practice. What You’ll Do Lead end-to-end transformation programmes across Life, Health and General Insurance clients throughout Hong Kong and APAC. Design future-state operating models, process improvements, and customer, underwriting and claims journey enhancements. Partner with senior stakeholders including COOs, Heads of Claims, Heads of Underwriting, Operations Leaders and Transformation Executives to deliver strategic change. Lead multidisciplinary teams across consulting, technology, operations, data and third-party vendors to achieve successful outcomes. Contribute to business development activities, market propositions, thought leadership and the growth of Capco’s Insurance capability. What We’re Looking For 8–12+ years of experience within consulting, insurance operations, underwriting, claims, transformation, or a related discipline. Strong understanding of insurance operating models, process optimisation, underwriting operations, claims operations and policy servicing. Proven experience delivering large-scale transformation programmes within regulated insurance environments. Ability to engage senior stakeholders and translate strategic objectives into practical, measurable delivery plans. Professional fluency in English; Cantonese and/or Mandarin language ski

Location: Hong Kong | Practice Area: Insurance | Type: Permanent Lead transformation at the heart of insurance – shaping better operations, stronger customer outcomes, and sustainable business performance. The Role As an Insurance Managing Principal at Capco, you will play a senior leadership role in growing and delivering our Insurance practice in Hong Kong, with a particular focus on insurance operations transformation across claims and underwriting. You will work closely with senior client stakeholders to shape and deliver complex transformation programmes that improve operational effectiveness, customer outcomes and business performance. Bringing deep insurance expertise and consulting experience, you will connect strategy with execution, helping clients rethink operating models, processes and capabilities across the insurance value chain. Alongside client delivery, you will contribute to the continued growth of Capco’s Insurance business by developing trusted client relationships, identifying opportunities and supporting the development of our people and propositions. What You’ll Do Lead complex insurance operations transformation engagements, with particular focus on claims, underwriting and end-to-end operational improvement. Partner with senior insurance executives to define transformation strategies, target operating models, business cases and implementation roadmaps. Shape and deliver programmes that simplify processes, improve customer and employee experiences, strengthen controls and enhance operational performance. Build trusted senior client relationships, identify emerging business challenges and develop opportunities that contribute to the growth of Capco’s Insurance practice. Provide leadership across multidisciplinary teams, supporting colleagues through coaching, knowledge sharing and high-quality delivery. What We’re Looking For Significant experience within insurance consulting, transformation or senior insurance operations roles, with st