Service Engineer

POSITION LOCATION & DURATION: This is a six-month hybrid (one day a week onsite in San Carlos, CA) contract role with hourly compensation . There is potential to extend or convert to full-time based on performance and business needs. POSITION SUMMARY: As a Software Engineer, Full Stack you will design, develop, and maintain full-stack software applications, APIs, and data services that support our Sample Management and analytics platform. You have experience building user-facing web applications and have a passion for great user experience with a great eye for design. You're comfortable leveraging APIs and services, local and cloud-based, to deliver these experiences to users. You'll use these skills, along with tools like React, TypeScript, Python, FastAPI, Snowflake, dbt, AWS (ECS Fargate, Lambda, S3), and AWS CDK. Together with the talented Engineering Team, Product Managers and Designers, you will work on new and exciting experiences for our customers. PRIMARY RESPONSIBILITIES: Work closely with the architecture and product teams to drive complex system design Perform code reviews and mentor the development team with best practices Make key design and technical implementation decisions on complex systems and help guide engineering vision Work closely with stakeholders to define requirements, and transform them into highly scalable and reliable, developer-friendly REST microservice APIs Design, build, and maintain highly sustainable systems to support our business applications, including data pipelines and analytics services on Snowflake QUALIFICATIONS: 5+ years of overall software development experience, preferably secure, scalable web applications with frontend and backend web technologies The following are specifically desirable: Experience with TypeScript Experience with Python and modern backend frameworks, especially FastAPI (with Pydantic and Uvicorn) Experience designing and building RESTful APIs Experience with React for frontend development, i

LOCATION : This will be a hybrid role (1 day a week) working out of our San Carlos, CA location. POSITION SUMMARY: Natera is a global leader in cell-free DNA testing, supporting oncology, women’s health, and organ health. Our goal in R&D operations data science is to support R&D activities at Natera through data analytics and the development of intelligent tools to optimize workflows and processes. As a Senior Data Analyst on the team, you will play a pivotal role in designing, prototyping, and building out a modern, next-generation AI analytics platform to phase out legacy reporting infrastructure. In this role, you will leverage AI developer tools (e.g., Claude Code, Gemini) to significantly accelerate design, scripting, and platform prototyping. However, speed must be paired with engineering rigor: you must possess deep foundational technical expertise to critically review, audit, validate, and refine all AI-assisted output, ensuring production-grade code quality, data accuracy, and system reliability. PRIMARY RESPONSIBILITIES: Platform Design & Rapid Prototyping: Lead the effort in architecting, iterating, and building out a new R&D analytics platform. Rapidly prototype scalable analytics solutions and modern self-service data tools AI-Accelerated Development & Rigorous Validation: Proactively utilize advanced AI tools (including Claude Code, Gemini, and coding assistants) to accelerate development cycles, automate repetitive coding tasks, and speed up platform prototyping. Thoroughly review, debug, unit-test, and validate all generated code and analytics logic for correctness, security, and efficiency Data Pipeline & SQL Engineering: Extract, clean, transform, and model complex multi-source R&D data. Develop and optimize high-performance custom SQL queries and partner with Data Engineers to enhance database scalability and platform performance Analytics & Insight Generation: Translate operational requirements into act

POSITION SUMMARY: Join Natera’s Oncology Research Use Only (RUO) team as the Laboratory Manager . You will take ownership of the physical operations, asset management, and Environmental Health and Safety (EH&S) compliance for a high-throughput Next-Generation Sequencing (NGS) research laboratory. This environment supports internal and externally contracted research studies rather than clinical diagnostic reporting. You will operate with pace and rigor, using data to anticipate bottlenecks and treating lab compliance as the foundation of execution. PRIMARY RESPONSIBILITIES: Lab Organization & Cleanliness Maintain a clean, safe, and well-organized laboratory that meets institutional and company standards Establish and enforce workspace organization standards, including bench layouts, labeling conventions, shared-equipment zones, and waste segregation Own housekeeping schedules, decontamination routines, and general lab organization, coordinating cleaning and biohazard or chemical waste pickup Ensure adequate stocking and organization of consumables at the point of use Serve as the point of contact for lab safety, ensuring Personal Protective Equipment (PPE) availability, spill readiness, and adherence to EH&S requirements Cross-Team Coordination & Equipment Think team by partnering directly with Facilities, Engineering/Instrumentation, EH&S, Procurement, and IT to drive lab operations without needing translation layers Coordinate preventive maintenance, calibration, service visits, and repair of major instrumentation (e.g., NGS sequencers, liquid handlers, qPCR/dPCR systems, centrifuges, thermal cyclers), minimizing downtime Manage vendor and service-provider relationships, including scheduling, tracking service tickets, and escalating unresolved issues based on data Own end-to-end inventory management, tracking reorder points, purchasing requests, receiving, and stock rotation for reagents, consumables, and controls Maintenance Logs & Protocol

POSITION SUMMARY: The Senior Director, Laboratory Operations is responsible for the management and oversight of all aspects of operations in order to provide the highest quality service including: clinical laboratory and laboratory operations. Knowledge of CAP, CLIA, California, and New York state regulations. PRIMARY RESPONSIBILITIES: Develop policies, procedures, and performance standards to ensure efficiency and quality. Ensure efficient and customer-friendly service. Oversee all clinical and technical functions of laboratory, which includes: day-to-day production, equipment and reagent qualification, and training. Lead trouble-shooting teams to address urgent issues. Ensure that operations maintain all personnel, equipment and consumable resources necessary to match the demand and projections. Maintain and expand laboratory infrastructure, including personnel, equipment, and inventory. Ensure efficient and effective use of resources and personnel within laboratory. Lead process improvements throughout the laboratory. Operationalize and implement new product launches. Maintain the resources required for effective turnaround times for all patient testing. Organize training and development programs for laboratory and support staff. Work with senior leadership to execute on short and long-term strategy. Recruit, retain, train, and develop employees and conduct performance management activities. Develop a team-oriented culture within and between departments. This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job. Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. Must maintain a current status on Natera training requirements. QUALIFICATIONS: BS/BA (or equivalent) in a biological scien

POSITION SUMMARY: As the Histotechnologist Supervisor you will oversee the activities of the lab and Signatera team that is cutting, staining and preparing tissue samples for the pathologist view. The individual is responsible for supervising and participating in operations of the histology lab. PRIMARY RESPONSIBILITIES: In this position, you will work in a fast paced, customer focused, and challenging environment Supervise the day-to-day operations of the Histology department Ensure laboratory tests are accurately performed and results are reported in a timely manner Directly supervise, train, and mentor laboratory personnel of the department Monitor daily workflow in the lab and schedule adequate assay coverage Responsible for ensuring all shifts in the department are properly staffed Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements Ensure all equipment is being properly maintained through Quality Control Prepare and maintain Quality Assurance records and documents Evaluate new process improvements and make appropriate recommendations Meet regularly with direct reports to provide coaching and feedback for their development Perform bench work as needed and maintain proficiency/competency in technical operations Ensure all work is in accordance with state and Federal regulations Responsible for administering and managing policies and procedures Process and maintain payroll and personnel files Perform administrative duties as needed Qualifications Bachelor's Degree required Active ASCP Board of Certification, HT(ASCP), HLT(ASCP) 4+ years Histology laboratory experience required, and minimum 2 years supervisory experience KNOWLEDGE, SKILLS, AND ABILITIES: Excellent written and oral communication skills. Able to accurately understand and convey information to team members Ability to think broadly about the importance of information. A

The Laboratory Waste Technician is an entry-level position within the Environmental Health and Safety (EHS) department, responsible for the safe collection, handling, and management of laboratory waste streams in compliance with all applicable federal, state, and local regulations. This role supports day-to-day waste management operations across laboratory and research spaces, ensuring proper accumulation, labeling, packaging, and disposition of chemical, biological, and mixed waste. Reporting directly to the EHS Supervisor, you will work collaboratively with laboratory staff to maintain compliant and organized waste accumulation areas. You will own hazardous waste operations on the floor, gaining immediate, hands-on experience driving compliance with RCRA and DOT regulations in a fast-paced lab environment. Core Responsibilities Collect, segregate, label, and transport chemical, biological, and mixed waste from laboratory accumulation areas in accordance with RCRA satellite and central accumulation area requirements. Monitor waste accumulation start dates, container integrity, and labeling compliance throughout laboratory and research spaces to ensure regulatory deadlines are met. Move and manage biohazardous waste, including regulated medical waste and sharps, in compliance with applicable biosafety and institutional guidelines. Support hazardous waste shipment preparation in accordance with DOT regulations, including proper packaging, labeling, and marking of waste containers prior to off-site pickup. Keep lab operations moving quickly and without disruption by anticipating supply needs and executing waste pickups flawlessly. Partner with the EHS Supervisor to drive regulatory compliance, taking active ownership of recordkeeping, waste manifests, and lab inspections. Step in to resolve operational bottlenecks as they arise. Qualifications High school diploma or GED required; Associate’s degree or coursework in Environmental Science, Biology, Chemistry, or