Service Technician

OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Installer, Appliance is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Proficient with the installation of high-end brand products and appliances such as Sub-Zero/Wolf, Viking, Dacor, Thermador, Miele, Bosch, and Jenn-Air. Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Competent in filling out daily reports and reconciling parts orders and service calls. Complete billing and invoicing paperwork. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Minimum 3 years’ experience installing high-end brand products and appliances. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perfor

SUMMARY/OBJECTIVE The Outside Salesperson will work with clients to provide a successful customer experience. The Outside Salesperson will generate sales of all products. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events. Outside Sales Essential Functions & Responsibilities Provide excellent sales support and customer experience to all accounts Conduct sales presentation of products and services to customers Develop and maintain relationships with all accounts Employee acknowledges that if the account desires another local sales representative or a change in sales representatives, Construction Resources has the obligation to meet the clients’ request Visit jobsites as needed to provide the required sales support Communicate lead times and work with scheduling changes Assist customers via email Attend training functions as required Participate in sales meetings as required Collect deposits and balances before delivery Follow up phone calls to secure orders Participate in after hour events and sponsorships as required Resolve customer issues Generate and develop new customer business accounts to increase revenue at a profitable level Follow up to ensure customer satisfaction Assist in collections as necessary Outside Customer Service Essential Functions & Responsibilities Work with national account manager to address field issues to provide final solutions Help communicate job readiness Provide excellent sales support and customer experience to all accounts Develop and maintain relationships with all accounts Visit jobsites as needed to provide the required sales support Communicate lead times and

OVERVIEW OVERVIEW Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Construction Resources offers additional competitive and non-financial benefits. The Appliance Installer is responsible for delivering and installing kitchen and laundry appliances. This position will provide superior service in retail customers’ homes. JOB DESCRIPTION Responsibilities: Ability to effectively communicate, both inside and outside of the company. Provide exceptional customer service to residential accounts. Maintain truck and inventory in good order. Inspect appliance components to ensure working properly. Lift and move heavy appliances in a safe manner. Basic Qualifications: High School Diploma or GED required. Proficiency with various hand tools. 1 to 3 years’ refrigeration experience. Clean driving record required. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, dis

SUMMARY/OBJECTIVE The Fireplace Installer Helper assists the Fireplace Installer with professional in-home and pre-settlement installation of fireplaces. This role supports the installation team by preparing materials, handling tools and equipment, and ensuring a clean and safe work environment—all while learning the trade. The Helper is expected to perform all duties with professionalism and a strong commitment to safety and customer service. Essential Functions Assist Fireplace Installers with the setup, installation, and finishing of fireplaces and related components Prepare, load, and organize tools, equipment, and materials for job sites Carry materials and assist with lifting/moving heavy objects (up to 100 lbs. with help) Support installation by following instructions for measuring, cutting, and assembly tasks Maintain a clean, safe, and organized work area at all times Observe and learn diagnostic procedures and installation techniques from experienced installers Provide general support during homeowner orientations as directed by the lead installer Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the installer or manager Competencies/Skills/Abilities Strong mechanical aptitude and willingness to learn fireplace installation trade Ability to follow instructions and support multiple tasks while maintaining safety and quality standards Dependable team player with a positive attitude Strong communication and interpersonal skills to support installers and interact with customers when needed Physically capable of lifting, carrying, climbing ladders, and working in various environments Clean driving record/background required BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness&nbsp

Summary/Objective The Fireplace Installer provides professional in-home and pre-settlement installation of fireplaces, performing all duties with the highest level of customer service and professionalism. Essential Functions Install fireplaces and components in residential and commercial settings Address installation issues to resolve operating problems according to manufacturer’s specifications (including, but not limited to, ignition systems, gas pressures, venting, mechanical, and house pressure) before leaving the job site Use diagnostic tools such as manometer and multi-meter to obtain readings on gas pressure and voltages Initiate gas startups and perform homeowner orientations to ensure proper operation Maintain full knowledge of the after-market product line and utilize consultative sales techniques to sell service products and accessories Read manuals and conduct hands-on study of products to maintain up-to-date knowledge Communicate effectively with customers to provide needed information with professionalism Collaborate with sales staff and the service department to ensure installations meet quality standards Perform installation preview and post-view processes as needed Attend and successfully complete all company-provided training Follow all OSHA and company safety standards and procedures Perform other duties as assigned by the office manager Competencies/Skills/Abilities Proven mechanical aptitude Ability to manage multiple installation projects while maintaining quality and safety standards Strong customer service and interpersonal skills; able to interact effectively with all types of people inside and outside of the company Excellent problem-solving skills Clean driving record/background required BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Acciden

OVERVIEW As a Service Technician, you will be responsible for installing, maintaining, and repairing fireplace fixtures for residential clients. Your role involves troubleshooting electrical issues with lighting fixtures and fans. Essential Functions of role Install, service, and repair gas, electric, and wood-burning fireplace systems, ensuring safe and efficient operation. Diagnose and troubleshoot mechanical, electrical, and ventilation issues using appropriate testing equipment and manufacturer guidelines. Maintain accurate service records and prepare detailed reports outlining work performed, materials used, and recommended follow-up. Adhere to all safety protocols, local codes, and company standards while operating tools and equipment properly. Provide professional customer service, communicate clearly with clients and team members, and meet established service timelines. Requirements 1-3 years of experience with methods and procedures. General experience as a handyman is beneficial. Experience operating midsize vehicles. High school diploma or equivalent is required. Must have a valid Georgia driver’s license. #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are re