Service Technician

POSITION OVERVIEW The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. Essential Functions Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services Manage order entry process Communicate with Sourcing team and SOPT to secure needed product Communicate with production or scheduling managers concerning special requirements on orders Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members Communicate any credit issues discovered upon order entry to appropriate sales personnel Answer incoming calls or emails; timely & professionally Perform other duties as requested Competencies/Skills/Abilities High School Diploma or GED required Strong organizational skills and effective team player Ability to be detail-oriented and multi-task, work within specified timeframes Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus Previous Customer Service work experience is required; previous work experience in our industry is preferred Proficient with Microsoft Office; Outlook, Excel and Word BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the be

SUMMARY/OBJECTIVE The Administrative Assistant role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Administrative Assistant role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success. Essential Functions Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services Manage order entry Communicate with Sourcing team and SOPT to secure needed product Communicate with production or scheduling managers concerning special requirements on orders Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members Communicate any credit issues discovered upon order entry to appropriate sales personnel Answer incoming calls or emails; timely & professionally Perform other duties as requested Competencies/Skills/Abilities High School Diploma or GED required Strong organizational skills and effective team player Ability to be detail-oriented and multi-task, work within specified timeframes Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus Previous Customer Service work experience is required; previous work experience in our industry is preferred Proficient with Microsoft Office; Outlook, Excel and Word BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources,

OVERVIEW As a Service Technician, you will be responsible for installing, maintaining, and repairing fireplace fixtures for residential clients. Your role involves troubleshooting electrical issues with lighting fixtures and fans. Essential Functions of role Install, service, and repair gas, electric, and wood-burning fireplace systems, ensuring safe and efficient operation. Diagnose and troubleshoot mechanical, electrical, and ventilation issues using appropriate testing equipment and manufacturer guidelines. Maintain accurate service records and prepare detailed reports outlining work performed, materials used, and recommended follow-up. Adhere to all safety protocols, local codes, and company standards while operating tools and equipment properly. Provide professional customer service, communicate clearly with clients and team members, and meet established service timelines. Requirements 1-3 years of experience with methods and procedures. General experience as a handyman is beneficial. Experience operating midsize vehicles. High school diploma or equivalent is required. Must have a valid Georgia driver’s license. BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must

OVERVIEW Summary/Objective This position performs a wide variety of activities related to the, Packaging, loading, delivering of all fireplace materials & supplies. Essential Functions of Warehouse Driver role Attend monthly safety meeting; follow all company/OSHA safety policies and procedures. Packaging & staging next day’s jobs for pickup/delivery. Verify all materials packaged, for proper quantities, all materials match sales order. Discuss with Installers, shortages and discrepancies, report discrepancies to Operations. Assist installers/customers with load out, get paperwork signed and file paperwork. Manage installer returns. Keep all bins and wood storage areas clean. Organize cage, restock supplies. Clean debris and pallets from dock area daily. Keeping warehouse clean and free of trip hazards. Assist receiving manager when needed. Pickup orders from various vendors. Pickups must be verified before leaving vendor. Deliver materials to job sites/customers’ homes Maintain company vehicle, serviced and clean. Operate company vehicles, forklifts and other warehouse equipment. Maintain fuel receipts turn into Operations Manager. Promote team work. All other duties as assigned by supervisor. Competencies/Skills/Abilities Knowledge of: Operational methods, procedures, policies, rules and regulations. Safe and proper loading and unloading of company and delivery vehicles. Correct English usage, spelling, grammar, punctuation and mathematical concepts. Use of terminology of requisitions, purchase orders, invoices, and other Operations documentation. Modern office methods and equipment, including computers and application software. Automa

Summary As a Service Technician, you will be responsible for installing, maintaining, and repairing residential garage doors and openers. This role involves troubleshooting mechanical and electrical issues, ensuring safe and efficient operation of all systems, and delivering excellent customer service. Essential Functions of the Role Install, repair, and maintain various types of garage doors and openers, including sectional, roll-up, and specialty systems. Diagnose and troubleshoot mechanical, electrical, and structural issues related to garage doors and openers. Use testing equipment and tools to assess performance, safety, and functionality. Provide professional and courteous communication to address client concerns while performing services. Adhere to safety protocols and company guidelines to ensure a secure working environment. Maintain accurate records of installations, repairs, inspections, and maintenance activities. Prepare reports detailing work performed, materials used, and recommendations for future service. Safely and appropriately operate tools, equipment, and technology necessary for installation and repair. Adjust and align garage doors, springs, tracks, and openers to ensure proper working order. Establish and maintain cooperative and effective working relationships with clients and team members. Meet timelines and schedules to ensure client satisfaction. Communicate both orally and in writing in a clear and professional manner. Requirements 1–3 years of experience in garage door installation, repair, or related mechanical/electrical fields. General handyman or mechanical background is highly beneficial. Experience operating midsize work vehicles. High school diploma or equivalent required. Must have a valid Georgia driver’s license and a clean driving record. Ability to lift and move heavy equipment and materials safely. #CRTrades BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance E

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. Sales Onboarding Advocate Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: This role blends technical problem-solving with sales