Job Title Key Account Manager Ecommerce Job Description Job title: Key Account Manager Ecommerce Your role: We are seeking a commercially driven E-commerce Manager to own profitable growth and day-to-day business performance across Shopee, Lazada and TikTok Shop in Malaysia. The role will lead our appointed e-commerce enabler and work closely with Sales, Marketing, Finance, Supply Chain and Customer Service to deliver platform sales, campaign execution, media efficiency, inventory availability and an excellent customer experience. Own annual and monthly channel plans, net sales/GMV, contribution margin, trade investment and growth initiatives by platform. Develop platform-specific strategies covering assortment, pricing, flagship-store positioning, campaigns, vouchers, bundles, launches and platform negotiations. Set clear scope, KPIs and SLAs for the e-commerce enabler. Lead weekly operating reviews and monthly business reviews, monitor fees and deliverables, and ensure timely issue escalation and resolution. Plan and optimize sponsored search, affiliate commissions, vouchers and promotional mechanics. Evaluate ROAS, TACOS, incremental sales and promotion ROI. Drive affiliate, creator, livestream and short-form content programmes that convert reach and engagement into sales. Maintain strong product listings, search keywords, images, videos, specifications, ratings, reviews, pricing consistency and campaign visibility. Partner with Demand Planning, Supply Chain and the enabler to maintain availability, prepare campaign inventory, manage ageing stock and reduce cancellations and late shipments. Build weekly and monthly reporting covering sales, traffic, conversion, AOV, media, promotions, stock and profitability. Translate performance gaps into clear corrective actions. Monitor store health, chat response, ful
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Role overview
Job description
About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Job Title Short-Form Content Creator (TikTok / Douyin – Ch
…What they are looking for
Skills & requirements
Department · Marketing
Hiring company
Catch Creation, LLC
A full service e-commerce incubator at the forefront of direct response advertising. Focusing on the entire customer experience from product development to fulfilling the orders ourselves, and everything in between.
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$69.3K – $86.6K/yr
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