Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Location: Philippines (APAC region) About the role As a Customer Support Associate (CSA) you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPI’s) such as first response times, first contact resolution rates, and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you : Based in the Philippines High school diploma or equivalent; college or a degree in a related field
Role overview
Job description
Specialist College Speech and Language Therapist – Band 6/7 Location: Southwark (Camberwell Green & Bermondsey) Hours: Full-time / Part-time Start Date: ASAP Contract: Ongoing Rate: £24.00–£34.00 per hour Job Overview We are seeking an experienced and passionate Specialist Speech and Language Therapist to join an Outstanding Specialist College in Southwark, supporting young people and adults with a wide range of special educational needs and disabilities (SEND). The college offers life-changing learning opportunities for students with profound and multiple learning disabilities (PMLD), communication and behavioural difficulties, and complex medical needs. This role is ideal for a Band 6 or Band 7 Speech and Language Therapist with experience in specialist education or complex needs. You will work within a highly supportive, multi-disciplinary team, delivering person-centred, evidence-bas
…What they are looking for
Skills & requirements
Qualification
Qualifications and Experience To be considered for this role, you should have: A recognised degree in Speech and Language Therapy (or equivalent)
Department · Max Ahp
Hiring company
Pulse Healthcare
We are leading recruitment agency for the UK healthcare sector with the best temporary and permanent jobs across the NHS and private sectors
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